Charlie_Iliff
Veteran Member
- Joined
- Jun 13, 2001
- Messages
- 1,890
- Location
- Arnold, MD
- Tractor
- Power Trac PT1845, John Deere 2240, John Deere 950, John Deere 755, Jacobsen Turf Cat II
Ed: I'm not sure I agree that customer service is a weakness at Power Trac, they just aren't set up to deal well with screwball customers like us who keep asking for engineering information.
When it comes to fixing something that breaks, a rare occasion, my experience and all reports have been that they get parts out fast and give good advice over the phone how to fix things. They're just not too keen on helping us modify their machines.
And if you go down there, they may buy you lunch, even if they don't answer your questions.
When it comes to fixing something that breaks, a rare occasion, my experience and all reports have been that they get parts out fast and give good advice over the phone how to fix things. They're just not too keen on helping us modify their machines.
And if you go down there, they may buy you lunch, even if they don't answer your questions.