What are the maximum numbers of hours for a tractor to be considered new

[crazyal]

Seams to me there are two questions being answered, the first is the question in the title, that's what some of us have tried to answer. The second wasn't asked. That question is did the dealer and the buyer both understand that the buyer was buying the exact tractor he tried out or if he was buying a new mx5100.

I'm not sure how you can answer the second question as none of us were in the room. But if you are a dealer and you have to identical tractors and one has 2 hours and the second has 12 I doubt that you would see any difference between the two. Both would be "new". For all any of us here know the 2 hour tractor could be a year or two older than the 12 hour tractor.

To those who think the dealer tried to pull a switch so he could sell a tractor with 10 extra hours, sorry but that just sounds nuts. To those who think that the dealer painted the bucket so the new owner wouldn't know it was uses is also a stretch. It's more likely that the dealer painted after it was demoed so the next person walking by it wouldn't think it was a used tractor.

It sounds like an honest mistake. Somebody writing up the paperwork in the office pulled the wrong set of papers and used the incorrect SN and didn't see a problem since they are both new tractors and it was never specifically stated that the tractor he tried was the tractor he was buying. It also sounds like the dealer made it right.

For all those who say having a good dealer relationship is a large part, guess what, it's a two way street. I hope this person didn't storm into the dealership accusing them of trying to pass off an inferior "used" tractor. Being upset over the confusion is understandable. But will the dealer remember you as the guy who they had a misunderstanding with but got it sorted out or the guy that was unreasonable and we just gave money to so we could get him out of the dealership and all future dealings with will be at full retail and always at the end of the line when it comes to repairs?

 

[jlsmith]

Below is from a previous post here. Would you sell a customer a tractor then drop it off for another customer to try/use for awhile to see if he liked/dislikes it???? Is that what you are saying?

If I had a tractor that was sold to a customer then no it would not let another customer demo it. I do however let customer demo a tractor before they buy it to make sure it meets their needs. So yes some of my tractors get a few hrs on the (as many as 15 to 20) and are still sold as a new tractor. Depending on how many hrs, I do make allowances and my give a free oil change at the next service or throw in a few extra discounts.

 

[Gale Hawkins]

It's about a MX5100. Why the guy is upset, is because when he did the deal the tractor shown 2 hours and the bucket was clean. Now the bucket was repainted and screched, so......

WOW! The repainting could be a red flag perhaps?

 

[JOHNTHOMAS]

If I had a tractor that was sold to a customer then no it would not let another customer demo it. I do however let customer demo a tractor before they buy it to make sure it meets their needs. So yes some of my tractors get a few hrs on the (as many as 15 to 20) and are still sold as a new tractor. Depending on how many hrs, I do make allowances and my give a free oil change at the next service or throw in a few extra discounts.

I agree with all of this.:thumbsup: My first response was no big deal as the 12 hours is no big deal but to me the big deal started when the poster said it had 2 hours and new bucket at the dealer and 12 hours and a scratched bucket when it was rec'd.

 

[DieselMonk]

So far we bought 3 new utility tractors in various sizes from 30 to 55hp all 4x4. All were delivered with around 0.5 hours on the clock.
In my opinion a tractor with 12hrs and repepainted bucket, I'd want some $$$ off the maschine, some extra warranty or some other useful implement for a sweet deal.
I only pay when tractor is delivered to the door. No tractor, no mulah. Something not right with tractor on delivery, no mulah either until fixed. Easy. Worst thing he could do is ripping up the sales slip. LOL

 

[Gale Hawkins]

A deal gone south may be hard to reverse in direction at this point.

If the side of the story we are reading IS the way it is/was then the dealership ethics seem questionable to me.

Now if I looked at a tractor two weeks/two months ago then call up the dealer and state I wanted to buy the tractor but did it sight unseen at the signing of the purchase agreement then that would be an error on my part.

Could there have been two tractors that were same size/model?

I know of no dealer that will loan out a new tractor already sold to another for 10 hours.

 

[newbury]

A deal gone south may be hard to reverse in direction at this point.

If the side of the story we are reading IS the way it is/was then the dealership ethics seem questionable to me.

Now if I looked at a tractor two weeks/two months ago then call up the dealer and state I wanted to buy the tractor but did it sight unseen at the signing of the purchase agreement then that would be an error on my part.

Could there have been two tractors that were same size/model?

I know of no dealer that will loan out a new tractor already sold to another for 10 hours.

Did you read the thread?

Last update:
John is back from the dealer after a drive of over 200Km. I didn't see the smile on his face but overall he is okay now. He told me that the manager statement was: "It was a confusion which never will happen again". So, his theory was that the sale guy "accidentally" wrote a s/n from other unit instead the one which John was looking and the shop prepared that unit instead of the new one. Anyhow John said he learn two thinks plus another: check the s/n before sign the paper, write down the hours on papers to avoid any discussion and never trust a dealer.
Consolation: he got 1000$ on a prepaid card for fuel and the tractor will be deliver tomorrow morning. I told him, better check the card before.:laughing:

 

[scrappy isb67]

I totally disagree. 12 hours is a used machine. If I buy something new, it better be NEW. That doesn't mean used "a little". It certainty better not have any scratches and/or dents on it. If a buyer refused delivery of a tractor with 1 hour on it, but it had 12 on it when it was returned, do you think he'd get all of his money back? So, why should a buyer eat a dozen hours of use?

JayC

if the machine hasn't been reported as "sold" then it is a NEW machine. it doesn't matter if it has 1 or 100 hrs. of course the dealer(if they are any good) will discount the 100 hr machine to compensate the purchaser.

Glad this is working out. Back to the question if 12 hours is "new"...... I always like to use the analogy of 65 miles per hour in a car. 12 hours at 65mph in a car would be 780 miles or enough miles to drive from New York to Chicago. If the hours were like my Kubota, they are not true hours, but based on % of rpm. In 12 hours at half throttle you could go 1560 miles or enough to drive from New York to Dallas. Would in consider a car "new" if it had been driven from New York to Dallas? Heck no.

if your dealer doesn't have the particular car you want and locates one 400 miles away do you think they are going to truck it? nope they will send someone to that dealer and DRIVE it back. the car will have 400 miles on it and is still NEW because it hasn't been reported as sold(titled).

i still say you guys are overly ****. I put 10 hours on my machine with the key off and the radio going while picking my nose. Still havent used it for work yet. geeeee wizzzzz. Seek help asap! 12 freaking hours to cause a big stink and cancel a deal wow just wow. So what if someone drove it around the lot a few times. i bought a brand new truck from a dealer in 04 but it was in another state with 5 miles on it. By the time the dealer drove it up to pa, it had 250 miles on it. I still paid brand new price for it becuase it was never registered. So what if the guy farted in it a few times and drove it. It was clean and still had same warranty on it. Still smelled new. I sure as **** put it to work and worked hard for me for many years.

If it was a "bait-and-switch" that it looks like the dealer tried to pull then YES I would raise a stink! If I sign the papers (effectively reporting it as "sold") on a 2 hr. tractor then it had better not have been Demo'ed or used by anyone after that point!

 

[Gale Hawkins]

My neighbour purchased a new Kubota and after a week the dealer delivered to his property a tractor with 12 hours on board already. John, my neighbour refused to received it and gave the final payment. The dealer said: he has 30 days to change his mind, after that, the deal is broke and down payment is gone, so what is the accepted number of hours to consider a tractor to be new?

Newbery I read this again. Why you ask?

To answer the question about hours a "new" tractor could see about 10-20 hours per year it is on the dealer's lot. New cars today I see with 500 miles on them but these hours/miles are not factors because the number at 'when put into service' should rule the day for coverage periods.

I have bought new vehicles but others would disagree due to the 100K miles showing.

There is not enough info in the OP to really even discuss this case beyond the question asked in the title line. All we have in a legal sense are rumors about this case and no dealership input. From the posted info we can could infer the dealer views the buyer as dishonest.

Hopefully the down payment was only $50 in this case. Not really sure why one would make a down payment on new inventory at a dealership? Does this make sense to you?

Down payment on at tractor that is 150 miles away buying off of Craigslist I have done to help insure it was there when I showed up with means to haul and pay off the balance that required a trip to the bank to close the deal.

 

[newbury]

Newbery I read this again. Why you ask?

becuz you complaining and problem solved to both parties satisfaction.