MossRoad
Super Moderator
- Joined
- Aug 31, 2001
- Messages
- 57,474
- Location
- South Bend, Indiana (near)
- Tractor
- Power Trac PT425 2001 Model Year
That reminded me of a project team I got put on called the Waste Watchers....Then they'd get serious and figure out their business was actually doing.
We'd pick a random task or process, diagram every step of the task, then question why every step was done. In a long established company, you'd be shocked (or you'd expect) the amount of overlapping, redundant, outdated, non-functional, etc., steps that are put into processes in the name of quality control. In a nutshell and boiled down to the lowest possible reason, it was amazing the steps put in place in a process just to:
make sure someone did their job in the first place
Instead of holding that person accountable, they'd have someone else check their work.
The other big thing was "Because we've always done it that way."
Anyhow, we'd analyze the process, diagram it, conduct interviews, go visit the process in person many times, and find all the steps that could be eliminated as wasted time, effort, materials, and such. Heck, some of the steps involved machinery or computer systems that were no longer in the building!
It was a fairly rewarding experience and I was in on it for 4-5 years. Saved the company a bunch of money, and freed people up to do other things rather than wasting time. Made people own the process and be responsible.