ultrarunner
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Day of surgery can be more frustrating... sad to say.Waiting for doctors to come to exam room.
Had an appointment today to assess if I need cataract surgery. Appointment was at 9:30AM, but I got there at 9:20, checked in and was given two more pages of questions to be filled out. Tech came out and took me for three different kinds of scans at 10:15, then back to waiting room. Nurse (tech?) took me to exam room, vision tests and dilating drops administered, and she left at 10:50, told me the doctor would be in a "few minutes." Doctor finally showed up at 11:35, rushed through his exam, answered a few questions and was gone in 10 minutes. Stood in line to check out for another 5 minutes, the lady looked over my paperwork and said you're good to go. So I was there over 2 1/2 hours for maybe 30 minutes of actual testing and exams.
Last July, when I went to my regular ophthalmologist, after the assistant did the eye chart tests and administered the dilating drops, I sat there for a full hour before the doctor came in. She gave no reason for the delay, and I was too mad to make a comment.
One the other hand, for my six month checkup, my MD came into the exam room about 5 minutes after the nurse did the initial interview and BP check. I was in and out in ~30 minutes, including time in the waiting room.
The specialist said at this point, my cataracts aren't bad enough that I would notice much difference after the replacement, so I'll wait a couple more years or so.
We will not even give times for patient to check in as that information comes direct from Doctor's office and only for eye patients... as contrast to all other surgery such as plastic, knee, shoulder etc.
Our Thursday eye surgeon typically has 18 cataract patients and alternates between two adjacent operating rooms with 2 complete surgical teams.
First patients tend to show up extra early on their own... a little after 6 am is not unusual as transportation, etc had to be worked out.
Doctor never arrives before 8:30 and that is entering the building.
As the morning progresses the schedule tends to grow and patients waiting in the lobby start to fidget and this is after check in which can be 5 minutes or 30 minutes if language is a barrier, etc.
About 9:30 patients start coming up asking what's the hold up...saying my surgery is suppose to start and I have only been checked in...
By 10 I'm doing my standup routine trying to placate the masses...
Sometimes a patient will leave and sometimes we get complaints as a facility yet we have zero input on arrival or surgeon arrival or delays...
Once I approached the surgeon saying a patient is demanding to see you now and is going to walk out. Doc said do you think knowing this helps my day?
He said a procedure takes as long as it takes... there is no rushing and patients from mid 40's to 100 don't all react the same...
The one thing I do know is we always see them again for the other eye...
PS... if I were having the procedure from a high volume surgeon I would select the second or third slot... don't want to be first and later down the line more risk of delays plus if you are fasting it can make you cranky not eating since the night before.