Why Doesn't Anything Arrive Perfect Anymore?

[Bird]

Well, I ordered two new Hunter ceiling fans today; don't know which company will be handling them. The order confirmation the company I ordered from just says they'll be shipped FedEx or UPS. So I'll hope they arrive from New Mexico in good condition.

I ordered those fans on the 9th and FedEx delivered them on the 15th about 4:45 p.m. I also ordered a new battery for my APC UPS on the 22nd and FedEx delivered it late in the afternoon of the 25th.

In both cases, the driver set the box by the front door, rang the doorbell once, and ran for the truck like the devil was on his heels. But also in both cases, the products and the containers (boxes) were in good shape. I guess the drivers were just running because it was getting late in the day.

 

[BTDT]

I ordered those fans on the 9th and FedEx delivered them on the 15th about 4:45 p.m. I also ordered a new battery for my APC UPS on the 22nd and FedEx delivered it late in the afternoon of the 25th.

In both cases, the driver set the box by the front door, rang the doorbell once, and ran for the truck like the devil was on his heels. But also in both cases, the products and the containers (boxes) were in good shape. I guess the drivers were just running because it was getting late in the day.

I happened to be home when Fed-ex showed up, or my package may have turned out differently. I walked out as he was backing up, he handed me the package and off he went.

 

[Bird]

I was home when mine arrived, too. And I promptly went to the front door when the doorbell rang. That's how I happened to see the drivers running for the truck each time.

 

[Danno1]

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My boxes always arrive in good shape. The Fed-Ex guy recently put a package in a plastic bag when it was just threatening to rain. And he put the opening facing down! Can't remember if the UPS guy does this or not.

When I first moved to this house I put a req on my first shipping label to drop it by the side door, not the front. Now they both just do it automatically, whether or not the label says anything.

As far as dropping the packages and running, both those companies are in heated competition w eachother. I've heard horror stories about how the workers in the dist centers/wharehouses are treated (driven to the point of dropping). Can't imagine the drivers are treated any better.

.

 

[6sunset6]

Well Mcmaster Carr just switched from UPS to FED EX for my area. UPS was next day by 10am. They left it at the door or left a note. FEDEX 4:12 in the PM. The only way I knew was by checking the FED EX site. No note.
I left a note to leave the package but my wife happened to be home. I sent a note to McMaster Carr telling them not to use FED EX. They replied that if I wanted UPS I could give them my account no and they would use them. Like I have an account with UPS. I guess the low bidder gets the work. Maybe thats why the solar panel on the space station just ripped.

 

[Rara Avis]

http://cityrag.blogs.com/photos/uncategorized/fed_ex_truck.jpg

http://i.treehugger.com/files/th_images/ups_truck.jpg

 

[Skyco]

Well Mcmaster Carr just switched from UPS to FED EX for my area. UPS was next day by 10am. They left it at the door or left a note. FEDEX 4:12 in the PM.

I should be so lucky! UPS used to arrive around 1100 at my house. Over the years the area has grown and he usually comes around 1830-1900! Fedex is all over the place, could be 1000 could be 1600.

 

[PineRidge]

We at one time shipped out 75-100 packages 5 days a week over a period of 9 years. We have used UPS, USPS, and Fed-Ex and the damaged packages were still less than 1%. That isn't to shabby in my opinion.

 

[MtnViewRanch]

If I order at our McMaster Carr before 10 AM, I get the item the same day. UPS, about 120 mile trip.