funny story about lowe's. i've shopped in lowe's all over the country, except the fly over area of the NE.
the local lowe's is the worst i've ever experienced, and the employees there know it.
i hear they cleaned house and have all new mgmt.
so......readers digest version. honestly, i could write a book.
i ordered 5 interior doors, not custom but special order, and paid up front, 9 months ago! Just under $500/door.
The order came in, 4 of 5 doors were broken ( glass panels) but........because they had entered the wrong phone number for me, no one could get a hold of me so....they sent the 4 broken doors back.
After a few months i checked to find out they had broken the doors etc etc. They ordered 4 new doors.
By the time the 4 new doors came, they had lost the 5th. They reordered the 5th. Funny, they had just called me, i came in to get the new #5 and....they couldn't find it!
I got pissed off, went in the storeroom myself, found the door myself, only to find they had broken #5 reorder! There were at least 5 employees in the back room BSing and when i started screaming they all went running.
They tried to reorder the 5th door for the third time only to find out they can not get it from their distributors and they we're going to refund my money so i could go to the door manufacture myself!
Nope.
Lowe's corporate is just down the road so i told them i was gonna dig out an old suit and tie and go to corporate and start beating on doors until i got satisfaction.
They have a new manager and he called me. I was more than civil, he was new. He said he would fix my problem.
He did, to a point. Here's the funny part. Lowe's is going to buy the door from home depo and have it shipped to me!
Only problem there is, i just get the slab. They are going to give me the frame materials but i gotta hang the door, which i have not done in 30 years.
I reminded them, open right. Wanna bet it comes open left?