What to do ? Purchase or go elsewhere ?

[TripleR]

I think the bottom line for me would be, "what works best for me". If proving a point or giving the dealer "what for" is more important than getting my equipment in a time frame that works best for me, then I would go somewhere else.

Is this a crappy situation to be put in? Yes

Is chest pounding and taking your business elsewhere causing you delays and negotiations with someone else the best way to go? Only you can tell. At my age I would get the best deal I could from the present dealer and to work, but that's just me and time means far more to me than a few bucks.

 

[Big Bri]

what i don't understand and this is if i read everything right is that you got a quote for the entire package bucket included, but after he found out he didn't have the bucket in stock you would have to pay an extra $400 for him to order. well if he bid it with the bucket the price should be the same even if he has to order the bucket.

 

[ChuckinNH]

I would just accept the fact that he canceled the deal, and move on. If he didn't keep his word on this, or didn't understand how much it was going to cost to get the things you ordered in, he will have the same problem with other things.... I supervised a large group of folks for many years, and I found that usually if someone's mate couldn't trust them, then I couldn't either. It is the same thing here. That dealer needs to know what he is doing when he is doing it............. not later. How would you have been treated if you cancelled the deal when he had it ready to deliver?

 

[dodge man]

It depends, if he figured the deal and didn't include a bucket at all, I'd probably pay the extra. If on the other hand, he figured a bucket in the deal, then he finds out latter he doesn't have it on the lot, I'd say he should eat the cost.

Speaking of the pride issue, when we bought the car my wife drives, a dealer tried to pull a fast one on the rebate, and we walked out of the dealership after they had half the paper work filled out. They called us at home before we even got home and said they would do the deal at the price we were expecting. We passed on it and went else where. We ended up paying about $1000 more for the same car, but at least the dealer was honest about it. The truth of the matter is, I'd wish we would have gone back to the original dealer and been $1000 richer. I guess my pride isn't worth $1000!

 

[keyman1808]

Like dodge man said, Whats your pride worth?? Could you get a better deal elsewhere??

Thats one drawback to running with a real low bottom line. You may move tractors but one error and the deal will fall apart or worse you will be branded a cheat.

I own a buissness my self and everyone is human and we ALL make mistakes. There are times when I may eat the mistake and times when I just cant and will tell the customer what happened and give them a choice...new deal or drop out. In my case usually a distributor promises delivery by a certain date and fails to make it. And the only way to get it would be to next day air the item from somewhere else. If I can afford to eat the freight on the next day shipping I will, just to please the customer but if it means losing money..no way.

So I would want to know exactly what the screw up was before making judgment. BUt then again I can pass judgement because I have been on both sides of the table. Like someone once said Sh#t happens and sometimes beyond our control.

 

[Sawdust Farmer]

Ultimately you need should go with your gut feeling on this. If you think the dealer goofed and is still trying to make an honest deal with you, go ahead with it. Just ask him to remember it when you need parts or service down the road. On the other hand, if something still smells fishy after you've had a day to think about it, you might want to look elsewhere.

sf

 

[davatk]

Well, for now, I've decided to go with the same dealer and basically pay cost for the bucket which he forgot to add into the price. Still a good deal I guess, but this has just been a hassle. It is supposed to be delivered tomorrow evening. We'll see if it works out as expected.

Thanks to all for your comments/advice.

 

[davatk]

Well, for now, I've decided to go with the same dealer and basically pay cost for the bucket which he forgot to add into the price. Still a good deal I guess, but this has just been a hassle. It is supposed to be delivered tomorrow evening. We'll see if it works out as expected.

Thanks to all for your comments/advice.

Didn't work out. Dealer again made some promises that he didn't live up to, making me lose any trust I had left in them. I'm done with that dealer, probably forever.

Barlow Equipment here I come !!

 

[keyman1808]

Sorry that sucks. Good luck with Barlows

 

[medicshawn]

Brady will treat you right. I bought from him 18 months ago and would do so again in a heartbeat.