jgrreed
Platinum Member
Let's not beat around the bush here Julie/Christie/Gatorwoman. I'm that particular person.
Believe me Ms. Gator, there is no education that you can offer me.
True.
True.
Not true. Might I suggest to you that in the interest of not offending TBN members, you NOT even hint at anything negative about Melissa or Allan.
Since you're not 'real clear', let me tell you why I KNOW, not think, this to be true.
1. Your fabrication and quality control is poor at best.
2. Your knowledge and attention to detail with regard to what equipment the attachments that you are profiting from are being put on, are abysmal.
3. Your 'service' is more or less 'lip service'.
4. You don't listen to direction on customers wishes re: shipping.
5. You have no comprehension whatsoever, nor are you willing to listen to an explanation, of how the Canadian Border works.
6. Christie, you don't return calls or emails, even when you promise you will.
7. Christie, you pass off responsibility to Nina regularly, leaving the poor girl in a pinch and forcing customers to educate her on what you and the customer have already discussed. Nina is very nice BTW.
8. Julie, you blatantly lied to me - tires and rims are NOT dangerous goods, nor are they class 250. Please Julie, go ahead and say you didn't do this. I have the emails. I suppose you accomplished your goal however, I did 'go away', sort of.
It's good to pose questions, good for you. Generally, I pose my questions to the people that know what they're talking about. Several of us on here offered to help you girls out with QD choices, hookups, etc. We've seen NOT ONE question posed on a forum, or in a PM (to my knowledge). Several members have posted there concerns with you guys sending out the wrong QD's. This may seem like a small point, but YOU'RE INCOMPETENCE IS COSTING YOUR CUSTOMERS ADDED COST!!
Untrue. The problem with the first one was gross misalignment of the peg that attaches to the quik-tach system, plus placing a ball hitch roughly 14" too high to EVER be able to move a tongue type trailer. The second one, first off, weighs somewhere around 200lbs!! I almost need my pallet forks to lift it!! Secondly, despite the sketch that I sent in before #2 was fabricated, the balls are AGAIN too high for a tongue trailer. Third, It doesn't fit my quik-tach, AGAIN.
You're right Julie, it is fixable. However, I'm now being offered a 3rd replacement of an implement that has NO MOVING PARTS!! I can fix it, I am capable, but that's what I paid YOU for!!
I am kind of a "Party" - I see you've heard of me. Most times I'm really, really fun, and I'll do anything I can to help a friend, until I'm lied to.
So you acknowledge that you received my email?? Good. Let me ask you then - why did you not respond for 9 or so days until I questioned you publicly to 'get your attention'?? Why was my initial email not enough for you to respond to me?? In there I asked you very clearly how you intend to 'make this right'. I didn't call, you're right. This was for 2 reasons. 1. Getting things on email appears to be important in interactions with you, as your word doesn't seem to bind you to much. 2. I've given up on you, it's not worth it to take years off my life arguing about a $400 implement. I'm already planning how I'm going to cut and weld the attachment to make it work. If I get the repair wrong, if nothing else I have some scrap metal. It is worth it to me however, to protect my friends from the same experience that I have had over the past 3 months with Gator.
This is almost true. Thank you for your acknowledgment of my patience with you. However, at no time have I been 'satisfied' with the order. I'll be satisfied when I get exactly what I paid for. I did ask Christie to 'help me out' with shipping a pallet of turf tires for my machine in exchange for all of the troubles and delays that Gator caused me due to points 1 and 2 above. Christie agreed to this, stating "sure hun, we'll do anything we can to help you out".
I did not ask Gator to PAY for the shipping, only to arrange the shipment through your logistics company, as it would save me roughly 250% on shipping costs. This ended by Julie telling me that rims and tires are class 250/dangerous goods, and therefore they could not save me any money. When I challenged her on this (UPS, and a second shipping co. told me they were class 70) she stated that no, indeed they are class 250. When I pushed again, Julie 'signed off' on the deal that Christie and I had made, but ensured me that "Gator is here for all my attachment needs". Very PC Julie, very PC.
Did you "refuse", or did you "pass", or did you make up a BS line about shipping classification in hopes that I'm not educated on shipping classes and I would simply 'go away'?? Which is it??
Julie, you did not 'refuse', you lied to 'blow me off'. Lying is bad.
Did y'all know that although the US and Canada both speak English, there are some words that are actually different in Canadian?? PC translates directly to BS up here in the cold north, and yes, my tractor shed is an igloo.
Yes, I do see your 'unreliability' as rather sudden. It occurred in late August/early Sept of 2010, over the course of one business day, when the Markhams were told to leave. Just my opinion.
In light of your use of both future and past tense in this statement, I'll be checking my bank accounts to see what's gone on. If you have refunded me, thank you, but what I really wanted (like a little boy at christmas) was an attachment that fit to help me aerate and rake my pastures before the snow came. Oh well, there not your pastures, right girls???
Also, it's Jeremy, not Jeremey. You'd know that if you had read and responded to my email, or perhaps is you proofread your response. The correct spelling of my name is in the signature line - you know, the same spot as your signature line with your Garfield looking Alligator, and the word "Croc"???
Where I grew up, one cannot declare oneself 'solid'. Only a third party can do that. Same goes for how 'hot' you are, and how intelligent. Often times ones 'solidity' or 'hotness' (i'm well aware that those are not real words, thank you), is quantified by a pat on the back from someone who knows, a degree, a diploma, or a modelling contract. Buying out a company does not give you street cred, at all. It's running said company well that does that.
It's now almost 3 months since I paid Gator, in full, for my order. I've outlined the problems with the 3pt above, and as I've said elsewhere, my grapple and snowblade haven't even moved yet. Please keep your fingers crossed for me, boys.
I've heard similar words directly from the mouths of Julie, and Christie. I've not seen them backed up.
It's true that we all make mistakes, me included. What we don't all do is lie. That's the big kicker here, at least for me.
Ah yes, the 'best of our ability disclaimer'. Such a common sentiment in today's society. Funny thing, I never heard that out of Melissa's mouth?? Huh.......go figure.
I wish I could. That would prevent you sending things out as three separate shipments, despite being told not too, to avoid duty and brokerage at the border.
I'm confused. Who wrote this?? Christie?? Julie?? If it's signed off as written by Christie, why is there a picture of 'your' owner?? Christie, do you talk about yourself in the third person, like that guy from Seinfeld did??
Girls, I supported you, I recommended you to many members on TBN, and actually to a JD dealership in Regina!! I was patient with you in your initial fabrication error. I was even reasonably patient with your inability to take direction on how the border works. I've had enough. I'm a paying customer, and I deserve reasonable service after placing (and paying for) a $3600USD order. I don't deserve to be 'blown off', and I will not stand for being lied too. I will not be made to look like a fool to my friends/acquaintances on TBN that I directed toward your business.
From my side there is perhaps a small glimmer of hope for reconciliation here, but I'm gonna need a formal apology for lying, a promise (an actual promise) that you'll return my calls and emails, and a 3pt attachment that fits. I look forward to, and thank you in advance, for your timely response.
-Jer.
ps - not to end on an aggressive note but I feel I must. Before you get any ideas of legalities, let me assure you, my lawyer does international law, too.
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