New Ford Superduty owners beware (diesels)

[JB4310]

Same here. After 2 new ones in the 80's I'll never buy a new vehicle again. I do 99% of any repairs or maintenance on my vehicles.

As far as warranty, most companies will warranty what they are supposed to with no problem or maybe after a call to a factory rep but Dodge (Chrysler) seems now to be the worst at covering repairs... at least costly ones.
I've worked in auto dealerships parts departments for almost 30 years and I can't say that any manufacturer I've worked with has been neglectful at covering an actual warrant-able repair. A lot has to do with the dealership itself and how hard they want to intercede on the customers behalf. From what he told me I think the dealer probably did his best in my bro's case but Dodge wasn't budging.

My dealer has been very good in that regard, even bending (Breaking) the rules to get me warranty work done and paid for. I figured it's money in their pocket, so they will do all they can?

Maybe I missed it if it was posted, but why is this a $12000.00 - $20000.00 dollar repair? Is this issue damaging the whole engine?

I'm for now a Ford guy, but one things I have noticed going back to the early 2000's is they have had issues with diesels that I think are self inflicted. The other engines were build by Navistar, yet certain issues didn't happen, or happen as much in Navistar products. Maybe they were happening, but not as many engines out by Navistar?

Because Diesel engine parts (and Labor) are ridiculously expensive, to the point that many have switched back to gas, because if you get one problem like that, it's a no brainer. They have become cost prohibitive.

It seems like it's always Ford that comes up with these killer problems. may be unfair or just overly covered and discussed, but poor Ford. Their new offering that was gonna turn things around???

JB

 

[Dmace]

It seems like it's always Ford that comes up with these killer problems. may be unfair or just overly covered and discussed, but poor Ford. Their new offering that was gonna turn things around???

Even though I'm far from a Ford fan, I will say you probably hear about the Ford problems more due mostly to the number of them sold. It's almost 2-1 vs the others. Then again, if you combine the Chevy and GMC numbers it's close to even...
I never buy a new engine, especially from a manufacturer with a history of poor engine designs...

 

[dodge man]

I think all the common rail engines can have fuel problems. You read about it on the Cummins forums also. They also recommend extra filtration. I'm not a big fan of additives except in the winter for gelling. Just because you use an additive and don't have problems doesn't mean a thing. You might not have had problems without the additive. But hey, if it makes you feel better.

 

[WilliamBos]

Nope, that's just the labor and parts (at factory list prices) to replace everything in the fuel system from the fuel tank to the injectors and everything in between.

Same here. After 2 new ones in the 80's I'll never buy a new vehicle again. I do 99% of any repairs or maintenance on my vehicles.

As far as warranty, most companies will warranty what they are supposed to with no problem or maybe after a call to a factory rep but Dodge (Chrysler) seems now to be the worst at covering repairs... at least costly ones.
I've worked in auto dealerships parts departments for almost 30 years and I can't say that any manufacturer I've worked with has been neglectful at covering an actual warrant-able repair. A lot has to do with the dealership itself and how hard they want to intercede on the customers behalf. From what he told me I think the dealer probably did his best in my bro's case but Dodge wasn't budging.

Thanks. I do not buy new either, let someone else take thst hit on trade in. GM Optimum used works for me, get the same warranty. Think I will stivk to gassers, diesel headaches are not worth it. Being that I never step back in age when I buy, no plans on a 30 year old truck for a daily driver.

How are you guys able to get your auto insurance to cover those repairs?

 

[jeffsw6]

Maybe I missed it if it was posted, but why is this a $12000.00 - $20000.00 dollar repair? Is this issue damaging the whole engine?

Yes, the whole engine. Read some of the many horror stories on diesel forums.

 

[US American]

Keeping current on fuel filter changes and draining the water seperator at least monthly is a must with all diesels. And, as previously stated, buy fuel from high volume stations that take care of their tanks and pumps.

I also run Schaeffer Diesel Treat 2000, partially because $40 worth treats 2000 gallons but mostly because its a highly regarded product. Schaeffer claims is both emulsifies and demulsifies (dont know how they pull that off but I am not chemist). Schaeffer also says it adds lubrication and boosts cetane slightly.

Makes me feel better too. I will be adding the GDP Micro Kleen 2 kit to my 6.7 cummins soon. I figure its all cheap insurance (i hope!).

 

[Diamondpilot]

So let me get this straight, you add a bottle of Ford's cetane booster EVERY tank of fuel? I don't know how much fuel you go through but I'll be damned if I'm gonna keep upteen bottles of cetane booster on hand for every tank and when I run out, got to scramble to find something else. I'm re-evaluating the purchase of this truck and may sell it, and then Ford can kiss my ***. I'll be done with being a Ford customer.

Its not just Ford. I know a guy with a 09 Cummins going through this right now. I am sure the same stories can be found about Dmax trucks also if you troll the net long enough.

With most of these stories on the net you can guarantee there is more to it than just water in the fuel.

Chris

 

[Diamondpilot]

My dealer has been very good in that regard, even bending (Breaking) the rules to get me warranty work done and paid for. I figured it's money in their pocket, so they will do all they can?

Because Diesel engine parts (and Labor) are ridiculously expensive, to the point that many have switched back to gas, because if you get one problem like that, it's a no brainer. They have become cost prohibitive.

It seems like it's always Ford that comes up with these killer problems. may be unfair or just overly covered and discussed, but poor Ford. Their new offering that was gonna turn things around???

JB

What you have to remember Ford sells more diesel trucks than GM and Dodge combined by a good margin. Its purely a numbers thing.

Chris

 

[JB4310]

What you have to remember Ford sells more diesel trucks than GM and Dodge combined by a good margin. Its purely a numbers thing.

Chris

I know for sure that has to be part of the reason, but how many diesel engines has ford come out with? with no real winners. Even if they weren't junk, they haven't found one they could continue with?

JB

 

[deerefan]

What you have to remember Ford sells more diesel trucks than GM and Dodge combined by a good margin. Its purely a numbers thing.

Chris

I agree with the out selling part, but if you combine the chevy/gmc numbers I believe it is dead even or slightly in GMs favor. I really wish GM would pick one... However, I do not recall Dodge or GM having near the catastrophic engine issues Ford does. This is now the 3rd motor with issues (6.0, 6.4, 6.7) that can be life ending for the motor. My 6.0 was flawless, however. Just had no more need for it. Our local diesel mechanic, who works on over 100 trucks a month including commercial accounts such as Asplundh and Entergy, is constantly in the motors of the Fords, especially the 6.0 and 6.4. Granted, these trucks are worked hard, but isn't that what diesels are for?