What a nightmare, please read.

[Steppenwolfe]

Not fanning the flames here, but this is one of my reasons for the list you see on the left. Kubota has come through for me since 1985, You treat me right, I respond in kind.

 

[SJay]

When dealing with any problem like this - make sure you document everything, who you talked to, when you talked to them - dates, times and how often. Keep a log. May need it down the road :thumbsup:

 

[Industrial Toys]

That is extremely important. Yet who does it? In court, such documentation can make or break a case. It's also not a bad idea to record any conversations pertaining to the matter. Later, when they deny saying something, the evidence will show them for what they are.

 

[buickanddeere]

I do not remember the details exactly except for the fact one of the smaller model deeres had a tranny or rear end go bad in quite a few units right as they went out of warranty and I never heard that any of them got any satisfaction, and repairs were thousands out of the owners pockets
There was a thread on here 4-5 years ago

The early 2305 CUT with the flimsy pto in the transaxle the subcontractor sold them. Don't know if it was Tuff Torq, Sundstrand or who ?

 

[newbury]

When dealing with any problem like this - make sure you document everything, who you talked to, when you talked to them - dates, times and how often. Keep a log. May need it down the road :thumbsup:

I find it handy to run an app on my cell phone that records conversations, that way I know exactly what has been said.

 

[Threepoint]

I find it handy to run an app on my cell phone that records conversations, that way I know exactly what has been said.

Didn't know there was one. Interesting.

Good to keep in mind that Federal law permits recording of phone conversations if only one party knows of it and consents. BUT, some states require that all parties consent, with criminal penalties for violation.

 

[lilranch2001]

The early 2305 CUT with the flimsy pto in the transaxle the subcontractor sold them. Don't know if it was Tuff Torq, Sundstrand or who ?

Yes, that sounds like the deere issue I was referring to
Thanks

 

[aczlan]

Very doubtful.
Deere will stand behind their customers.

Sometimes... There was a thread on here where someone was fighting for months to get a properly working loader valve for their 4066R (they bought the first in the region): http://www.tractorbynet.com/forums/owning-operating/347501-john-deere-4066r-hydraulic-issue.html
For the Kubota fans, there is this one: http://www.tractorbynet.com/forums/...47-joystick-valve-wear-normal-dealership.html

I do not remember the details exactly except for the fact one of the smaller model deeres had a tranny or rear end go bad in quite a few units right as they went out of warranty and I never heard that any of them got any satisfaction, and repairs were thousands out of the owners pockets
There was a thread on here 4-5 years ago

Then there is the MX6 gearbox debacle...

Aaron Z

 

[Luke'sScreenName]

Sometimes... There was a thread on here where someone was fighting for months to get a properly working loader valve for their 4066R (they bought the first in the region): http://www.tractorbynet.com/forums/owning-operating/347501-john-deere-4066r-hydraulic-issue.html
For the Kubota fans, there is this one: http://www.tractorbynet.com/forums/...47-joystick-valve-wear-normal-dealership.html


Then there is the MX6 gearbox debacle...

Aaron Z

Surely there is a better Kubota example than that? (About Kubota Corp itself not a crummy Kubota DEALERSHIP). Really, I would assume there is...

 

[TomSeller]

And can get parts shipped across the pond overnight, no waiting for a boat ride. I recently saw a part come from Germany in 2 days (it was not ordered nda) and the freight bill was only $20.

agree. ^^^^ what he said