JD not dealing anymore?

[check]

My rural Kubota dealer near the cottage is always given me great service, and good deals. On the other hand, a very large Kabota dealer here in town has not fared so well. Every time I call them they don't know what's going on, and they don't seem to know their products very well.

 

[ultrarunner]

The farm side of the family is very attached to their dealer... he has a big presence in the community... sponsors summer leagues and will provide emergency service.

I really think the art of demonstrating a product is going away... when my cousin was thinking of a new tractor the Dealer dropped one off for a few days and my cousin bought it.

Just about never hear of Dealers doing that here. When I bought my Dozer the JD Dealer had a demo pit out back so I could run it through the paces... noticed a steering clutch wasn't quite right, dealer agreed... we wrote it up having the clutch repaired and unit delivered... put 10k on my credit card and paid the rest over 6 months...

 

[blakbear69]

I have spent a few weeks contacting and visiting a few dealers and I experienced the same with JD. They wouldn't budge from the list minus rebates. I ended up buying a New Holland from a good dealership. They gave me a good price and was quick to respond to any/all questions and concerns. Gave me pricing over email and treated me with respect. JD makes a nice tractor but so do other brands. The dealership makes the deal. If they aren't willing to work with you, then they will not get the business they could have.

 

[bigtiller]

My dealer is great! I don't argue about the price, I know the salesman is giving me the best price he can. In return the dealer has helped me so many times.

One afternoon I was broke down on the road, I called them and in 30 minutes 2 guys with a truck and trailer were there to help me.

One time the owner of Van-Wall Equipment gave me $5 out of his pocket for gas, so I could mow my yard.

 

[Wagtail]

The farm side of the family is very attached to their dealer... he has a big presence in the community... sponsors summer leagues and will provide emergency service.

I really think the art of demonstrating a product is going away... when my cousin was thinking of a new tractor the Dealer dropped one off for a few days and my cousin bought it.

Just about never hear of Dealers doing that here. When I bought my Dozer the JD Dealer had a demo pit out back so I could run it through the paces... noticed a steering clutch wasn't quite right, dealer agreed... we wrote it up having the clutch repaired and unit delivered... put 10k on my credit card and paid the rest over 6 months...

Living on an island State, my JD dealership doesn't have all models on their lot. They didn't have a 4105 there when I was looking/considering... so the salesman called up a previous customer and asked if we could come out and demonstrate on his = Yep! So he drove me over to the commercial site it was at and I took it for a spin.

A year or so ago I got a call from that salesman; someone in my area of the State was considering a 4105 and could he try mine out at my property? Yep! Considered it as returning the favour... and the potential customer received my opinion of the tractor to boot!

 

[GGB]

Count me in the column of having a great local JD dealer. I walk in, their receptionist greats me by name, so do all the sales department, not just the guy I work with. Same with the service department. Still old school, even though they are part of a multi-location JD dealer group. I suspect it starts with the owner, who hires like minded people.

Recently, I referred my neighbor to them when he was in the market for a new UTV, and my neighbor later thanked me for pointing him to this dealer.

I just traded my one year old JD zero turn for another current year zero turn because they deal fairly. I'll be looking to upgrade my CUT next spring.

 

[KEYBEAR]

Our Local Dealer was very good and now sold to a bigger Dealer and all new people . All the sales people know is that they are told to do/say . No longer can a sales person just make a deal he needs to have the ok of a higher up . The last two Mower Tractors I bought I drove out of state because of price . I bought a new 2016 X-758 with a 3 Bag Power Flow for less than a X-758 local .

 

[tractorshopper]

It must be about where you live and how big a tractor you're looking at.

We had a local small JD dealer where I live who basically Deere pulled his dealership from him probably about 10 years ago now I heard due to not doing enough sales. I had asked him one time for a price on a small tractor with a few attachments, which he gave me. I asked him about test driving that particular tractor and he told me that if I went ahead and ordered it from him, I could test drive it as the owner. No deal. He didn't have but a few tractors on the lot and they were all much bigger than I was looking for. He mostly sold lawn tractors I guess. I had just started researching tractors and he literally went out of business about that time.

Now all the remaining JD dealers in a decent driving distance from me are all one company. I had a JD lawn tractor and was able to get parts from the 2 closest to me (neither are real close), so I know parts supply is fine, etc. But also asked them about their tractors for prices and all I got was MSRP and they really didn't seem to want to waste much time with me. They obviously didn't need my business and wouldn't budge on price at all. In fact, one told me that he didn't have a lot of time to spend with me familiarizing me with options, etc. Told me I could look at the one SCUT he had on the lot, but couldn't test drive it because he didn't have time but gave me a pamphlet and sent me on my way. This wasn't after hours or anything. So, I wasted my time even going there in the first place.

I think they are in the big tractor business and that must be where the money is.

Just my experience and to be fair, that was a while back. Haven't been back to find out if anything has changed.

 

[bigtiller]

Not all salesmen are of high quality. I once had a shoe salesman tell me the straps on cowboy boots weren't there for pulling the boot on.

 

[ultrarunner]

The JD Dealers around me in California are AG based and large.

In Washington State I found lots of small family owned one or two location Dealers from various manufacturers... only problem is I was Tractor shopping in California.