Sir, I will kindly and respectfully have to disagree with you.
I was keeping this matter private until EA came on to my thread and made it public.
I was trying to work through these issues with the box scraper with EA trying not to send it back to NC, and costing this company lots of money, and there is nothing wrong with doing that.
Instead of Travis working with us on these problems, he took a defensive posture and he denied that there was any problems except for the A-frame being misaligned.
Just because a company post on a forum that they will refund a customer his money back does not make it true, or that it happened, or is going to happen.
I asked Travis in a email if he was going to replace or send me new blades to replace the defective over drilled blades and his response was that there is nothing wrong with those blades and EA has never had a failure, and if those blades fail we will replace them. My response back was, it's not about a steel structural failure it's
about the blades being over drilled and manufactured improperly and installed improperly. That is the last email communication with EA I had.
After finding some bolts that would work properly with these over drilled blades I installed them and placed the box scraper on a flat surface and then discovered a lot of problems that I can not resolve with shims.
I just sent Travis an email for return authorization so I will see if he responds.
I will not allow EA to pick up this box scraper until my account is credited in full for the cost of the box scraper and the powder coat.
Just think how this whole scenario would of played out in EA's advantage if Travis would of came onto my thread and said WOW, that is messed up. Sir I want to apologize for these problems, all of our box blades don't come out like that, I'm so embarrassed, there is no way that you can fix those problems and we would not want you to even try. I will have that picked up and credit your account for the price and the powder coat.
Instead they took a defensive posture and would not try to work through these problems, they have denied any problems with the defective blades and the warped and misaligned (v), and have only taken responsibility for the A-frame being misaligned.
So Sir, If you were paying attention and read the thread properly you would know that Everything Attachments made this public, NOT me.
http://www.tractorbynet.com/forums/owning-operating/374696-blades-box-blade.html