Ugh...I'm so sick of John deere...need help

[yukonhunter]

I'm going to try and make this as short as possible, I'm so frustrated. About 5 years ago I bought a brand new 4520, i only had about 70 hrs on it and long story short it had an electrical problem to where it would sit for 2 or 3 weeks and then not start up. I didn't have my tractor for months throughout the year. It was In the shop multiple times and they could not figure out the problem. It also had several mechanical issues.
After a long hard fight with corporate they told me they would buy the tractor back but I would have trade up to a 4066r so for about 7000 dollars more that's what I did. I noticed from the start the hydraulics seemed very weak on the tractor. I told John deere about it but they said they were up to specs. Last fall there was a recall on engine. I took them till spring to fix it. We also noticed a rear axle leak , tractor was still under warranty. I told them while in the shop to check the hydraulics and the loader problem as mentioned on this forum. The axle leak was back ordered for months and again my tractor sat in the shop for 6 weeks. They told me they would return my tractor and to run it with the rear axle leak. Finally the part came in , it took 2 more weeks in the shop they finally fixed my tractor and said the hydraulics were up to specs by a field rep.
I got the tractor back and just bought a new drill. My tractor should have picked it up no problem, it didn't budge it an inch off the ground. My buddies kubota mx5100 lifted it with no problem, it has less lifting capacity the my jd by a few hundred lbs. So I call them again. While on the phone with a different dealer. He mentioned they now have a "product improvment" warning for the loader the I mentioned. I gave them the I told you so and my tractor is now back in the shop. They supposedly fixed the loader problem, but are now waiting on back ordered parts for the new improvment problem with the pistons and valves for the 3pt hitch. I told them I'm done with this tractor. It just turned 2 years old and has 170hrs on it. I'm losing money in my sweet corn and pumpkins etc. They may give me a deal if I trade up to a 5090m, but I'm so scared to get another deere at this point. I have a b series kubota with zero issues..I'm not a picky or crazy consumer... .does this seem fair to be jerk Ed around like this??? Are the bigger tractors better quality? This is too much time with large tractor payments and no tractor to use.

 

[hawkeye08]

I don't have a John Deere, never cared for them, but there is a bunch of them out there... sounds like you have a dealer problem more than a tractor problem.

 

[yukonhunter]

Oh yeah and the whole time I've been dealing with corporate and they can care less and extremely rude

 

[rustyshakelford]

I'm on my third tractor since Jan 2015. First one they bought back within 6 weeks (think it was closer to 4) second tractor was in the shop for over 9 months and 20k in warranty work (split twice, new injector pump, injectors etc) both were 5055e cabs. Ordered new tractor in oct 16, came in mar 17. Already been in shop 3.5 weeks and still needs to go back. 60 hrs on the clock. It's a 5100e that was build in Augusta GA. The brakes still aren't working right, 3rd function isn't as described and a def gauge issue. Getting real frustrated but really don't like the offerings from kubota in the 100 hp and up.

Almost work it to sell it all and pay 2k a year to have someone else mow my place

Brett

 

[Rara Avis]

Oh yeah and the whole time I've been dealing with corporate and they can care less and extremely rude

Sorry to say, but to them you are small potatoes in the world of tractors...
For example, a farmer who grows corn, soybeans and wheat on 1,000 acres likely would need $250,000 to cover the cost of seed, fertilizer, chemicals, spraying and fuel for a single growing season....not to mention multiple high-horsepower tractors that can cost more than $200,000 a piece, and harvesting combines priced at more than $500,000.

Sounds like there might be a dealer component in NOT properly preparing your tractors...I find it unusual that you have had back to back lemons...but in today's business environment anything is possible...

 

[vvanders]

Sorry to say, but to them you are small potatoes in the world of tractors...
For example, a farmer who grows corn, soybeans and wheat on 1,000 acres likely would need $250,000 to cover the cost of seed, fertilizer, chemicals, spraying and fuel for a single growing season....not to mention multiple high-horsepower tractors that can cost more than $200,000 a piece, and harvesting combines priced at more than $500,000.

Sounds like there might be a dealer component in NOT properly preparing your tractors...I find it unusual that you have had back to back lemons...but in today's business environment anything is possible...

Yup, we walked into the local JD dealer here a while back and were looking and couldn't get time of day, multiple times! I totally get that you have high-value customers(and I've been that customer before) but if that's the case you need to split your business or someone(like Kubota, Kioti or others) will come along and eat your lunch. This wasn't even an ag heavy dealer(mostly stuff in the 2-5 series).

We've sent a ton of business to the Kioti dealer next door and will continue to do so because they actually care and follow through.

 

[yukonhunter]

Yeah it sucks to pay these tractor payments and have them in the shop non stop

 

[Rara Avis]

Yeah it sucks to pay these tractor payments and have them in the shop non stop

Have you considered an attorney?

 

[yukonhunter]

That's probably going to have to be my next step

 

[ProjectKing]

Sorry to hear about Deere issues. I'd trade it in on a Kubota and not look back. Deere quality has dropped over the last 20 years. And they are a very arrogant company. And many of their dealers are as well.

I know a number of farmers that have had it with Deere. Small time farmers are still a huge majority in this country. Deere is slowly loosing them. Mr John Deere would not be happy.