Ugh...I'm so sick of John deere...need help

   / Ugh...I'm so sick of John deere...need help #51  
I saw a story on that, they showed those Toyota's and they had a loooong line of brand new ones!

That didn't look too good for Toyota...

BTW, I remember when guys were saying "IF Honda built tractors, i'd buy one in a heart beat!"... Well, Honda did, and look at them now!!

SR
I was thinking that same thing, not really good for public relations. The news story I saw also had some used Toyota pickups being bought by Isis, and the previous business owner's name was still on those trucks and now he was upset when he found out, he was wandering way he was getting a lot of hate mail, think the previous pickup owner was in the plumbing business.

Just trying to keep this thread from getting buried.........and waiting/hoping for a good outcome.
 
   / Ugh...I'm so sick of John deere...need help #52  
I was thinking that same thing, not really good for public relations. The news story I saw also had some used Toyota pickups being bought by Isis, and the previous business owner's name was still on those trucks and now he was upset when he found out, he was wandering way he was getting a lot of hate mail, think the previous pickup owner was in the plumbing business.

Just trying to keep this thread from getting buried.........and waiting/hoping for a good outcome.

That was a Ford F-250 from Texas. Not a Toyota. You can Google for a pic of it.
 
   / Ugh...I'm so sick of John deere...need help #53  
Give me a break...

You mean having a 10 year old truck that the manufacturer buys back or completely overhauls to make it 100% road worthy again? All manufacturers have problems at times... but it's how they stand behind their products that makes the difference between a good manufacturer and a bad one. Toyota is one of the best. And remember... Dana made those frames for Toyota.

You need to read up on that Tacoma fiasco. My step dad got stuck with one, bought it brand new. Took it in for the first recall, and all Toyota did was spray pixie dust inside the frame rails. Didn't fix a thing and a few years later he took it back because he noticed rust again. Dealership told him they'd done all they could. He died last year, and one of the last things he mentioned was that he was afraid to drive the truck. When I went back to settle the estate, I couldn't believe what I saw under there. From the driver's door back to the rear shock mount, the bottom of the frame rail was GONE! The sides of the rail were delaminating all the way to the top. Looked like the pages of a book blowing in the wind. Toyota used a hollow frame rail with no provision for draining the salt infested water common on Ohio winter roads. When they got caught, they shined it on and did next to nothing about it. When I called about an extended service campaign, I was told it was too late to do anything, even though the old man had taken it back to the dealership and had the problem "fixed" during both recalls. Toyota has already lost one class action, and there's another one starting to remedy all the people Toyota screwed with their bad design and failure to fix it right the first two times they tried. I like Toyota vehicles and have had good service from two of their trucks. But they really screwed the pooch on this one.
 
   / Ugh...I'm so sick of John deere...need help #54  
You need to read up on that Tacoma fiasco. My step dad got stuck with one, bought it brand new. Took it in for the first recall, and all Toyota did was spray pixie dust inside the frame rails. Didn't fix a thing and a few years later he took it back because he noticed rust again. Dealership told him they'd done all they could. He died last year, and one of the last things he mentioned was that he was afraid to drive the truck. When I went back to settle the estate, I couldn't believe what I saw under there. From the driver's door back to the rear shock mount, the bottom of the frame rail was GONE! The sides of the rail were delaminating all the way to the top. Looked like the pages of a book blowing in the wind. Toyota used a hollow frame rail with no provision for draining the salt infested water common on Ohio winter roads. When they got caught, they shined it on and did next to nothing about it. When I called about an extended service campaign, I was told it was too late to do anything, even though the old man had taken it back to the dealership and had the problem "fixed" during both recalls. Toyota has already lost one class action, and there's another one starting to remedy all the people Toyota screwed with their bad design and failure to fix it right the first two times they tried. I like Toyota vehicles and have had good service from two of their trucks. But they really screwed the pooch on this one.

Sorry to hear of your loss. )0:

I know people have had good and bad luck with the frames. My point was none of the big 3 would have done very little to help their customers fix trucks that are 10 years old. I drive a Dodge and every ball joint and u-joint are junk from the factory. They leave it to me to pay for their engineering mistakes.
 
   / Ugh...I'm so sick of John deere...need help #56  
You need to read up on that Tacoma fiasco. My step dad got stuck with one, bought it brand new. Took it in for the first recall, and all Toyota did was spray pixie dust inside the frame rails. Didn't fix a thing and a few years later he took it back because he noticed rust again. Dealership told him they'd done all they could. He died last year, and one of the last things he mentioned was that he was afraid to drive the truck. When I went back to settle the estate, I couldn't believe what I saw under there. From the driver's door back to the rear shock mount, the bottom of the frame rail was GONE! The sides of the rail were delaminating all the way to the top. Looked like the pages of a book blowing in the wind. Toyota used a hollow frame rail with no provision for draining the salt infested water common on Ohio winter roads. When they got caught, they shined it on and did next to nothing about it. When I called about an extended service campaign, I was told it was too late to do anything, even though the old man had taken it back to the dealership and had the problem "fixed" during both recalls. Toyota has already lost one class action, and there's another one starting to remedy all the people Toyota screwed with their bad design and failure to fix it right the first two times they tried. I like Toyota vehicles and have had good service from two of their trucks. But they really screwed the pooch on this one.

Actually, there was a spot check conducted on every recalled frame. If the frame was too thin at the most troublesome spot (mid frame), then the frame was to be cut off from the cab back, and new welded on. If the frame was still thick enough THEN toyota was to spray on what you called "pixie dust" to prevent further rusting. If you didn't like the options, toyota would buy the truck from you for 150% of value. Worked out great for me, and my father at the time.

Toyota does make some pretty heavy duty forklifts, I wonder if they'll ever consider tractors as mentioned earlier? Would definitely be interesting to see them in competition with the other tractor manufacturers.

As far as OP goes, this story is very telling, though I'm sure there will be more to tell. Whether these small tractors are small potatoes to John Deere or not, piss poor communication is not a trait of a dependable product manufacturer. If the dealership cannot support their smaller tractors, then that dealership should not sell them at all. In the same light though, JD will sell whatever people are willing to purchase. Buying a particular tractor brand solely because of the brands name, will promote corporate name riding, and a loss of current product quality. Being the right color should not be a priority when purchasing a tractor, the machine itself and the dealership should be. Though it certainly can be difficult to sort through all of the corporate propaganda (advertising), and get down to the facts.
 
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   / Ugh...I'm so sick of John deere...need help #57  
Two things, first, my son is a mechanic at our local Toyota dealership, Penske owned. He has replaced a number of frames in the last few years on tacomas, Sequoias, and Tundras. When the customer comes in, the truck goes on the lift and the frame is inspected. If there is a rusthole a minimum of 10mm, pictures are taken, forwarded to the Toyota warranty department, and they would ok the repair. A new frame is ordered and shipped in. Then he would replace it. Every one he did was at least ten years old, usually around 200K miles, and if the customer didn't want any other work done, didn't cost them a penny. Flat rate on it paid 36 hours to the mechanic. Seemed to me Toyota stood behind its products. Try taking a cavalier back when it is ten years old if you were lucky enough to even get 200K miles and see what GM says. Recalls aren't necessarily a bad thing if they are handled right.

Secondly, I am lucky we have a good JD dealer here. I went last spring to one of their demo days. Grabbed something to eat, and while I was eating, one of the owners sat down and talked to me to see what I was interested in. He set me up with a very knowledgeable salesman who spent over three hours with me picking out a 380 lawn tractor and then a 2032R. And this was after I told him I wasn't buying anything that day, as I had to sell my jeep to get the bigger tractor. I decided to buy the lawn tractor about a week after and they delivered it within a day. Few weeks later I decided to get the 2032 and it was prepped and delivered within a few days also. Very nice people to deal with, from the parts guys to the guys in the shop. Shearer Equipment, they have about six dealerships located in the northern half of Ohio.
Mike Hawkins
 
   / Ugh...I'm so sick of John deere...need help #58  
I own four Deere machines All of them between 30 & 10 years old ... I have to say there a Deere dealers and there are Deere branded dealers. I can chose between five different Deere dealers in the area. My favorite dealer's parts people know me by name. The service dept has always been helpful with advice. I am a micro customer to them. So it is not sales volume alone that determines attention. I did find that I can order any Deere part from any Deere dealer. Ag, Lawn & Garden or Construction. Ask them to bring in on their stock order and shipping is free. Of course the construction dealer does not stock mower blades. But many common parts like filters, hoses, etc. are used in many machines. So I wait, but if I desired, the part can be in hand the next day for a charge.
 
   / Ugh...I'm so sick of John deere...need help
  • Thread Starter
#59  
Hahaha I have been waiting for deere parts for months now and these were supposedly expedited
 
   / Ugh...I'm so sick of John deere...need help #60  
Hahaha I have been waiting for deere parts for months now and these were supposedly expedited

Dealer owes you an explanation... Either the parts are available or not. What's the part number ?
 

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