Cabela's Tractors

[Scott1164]

What a rotten way to look after customers, this is not good.

The first time that I heard of a Cabela tractor (SCUT)- it was from an ad in a magazine. I couldn't believe it, WOW. Didn't interest me though as there was nothing local to check them out.

I just thought they were interesting ... basically branding a TYM unit / Yanmar engine with Cabela labels / colours.

Does YANMAR stand behind it at all ?

all the best, in getting the repairs / service. Not Cool.

No one will honor Cabelas warranty. TYM USA is very clear about not even selling items like oil filters and such to a Cabelas / TYM tractor customers. Had a regen problem and Yanmar ran a code update and fixed it. I had to pay for it. I have been a Cabelas customer for 35+ years, but that has ended. Their customer service on the Power Sports side really sucks. I am really regretting the purchase......a good quote which i always try and live by:
"the discounted price will long be forgotten when the problems show up and no one honors their promise!" I just knew Cabelas would stand behind their product, but they have shown otherwise!

 

[Handloader109]

Lawyer up. Small claims or major. Hey someone who wants a class action lawsuit. Like I said earlier, mine is still running with no issues right now, but several years of engine and drivetrain warranty left and the prior service manager said they would NOT work on tractors after 1 1 18

 

[Scott1164]

Wow- that is a real bummer.

Wonder where (Tractor Guy) went...

i remember the statements about Cabelas being in it for the Long run.


advising Cabela's about the important things that need to be in place in order to be successful. Quality product, great parts & service support, a focus on customer service, competitive pricing and stablility.

The irony of those that question Cabela's commitment to this new business is that we all know that many brands move in and out of dealerships, and countless customers have been left holding the bag over the years.

That some want to put Cabela's in that same category is not seeing the difference between a company with an iconic brand, that dares to put that iconic brand on the tractors they offer, not to mention putting it alongside of the Woods name, as they would those that have not made that kind of commitment.




The Cabela's name is not on the tractors as a way to get people to pay more, it is on them as a statement of quality and customer service, and that is how they became the company that they are.

Another statement

putting the Cabela's name on the tractors was not done to get a higher price,

it was done to signal that we will stand behind the product.

As for why Cabela's has partnered with Tong Yang Moolsan, it is because as almost everyone who knows the product would agree, it is a very well made tractor. Also, the Tong Yang employees are really terrific people to work with.

Hahaha I found this quote from the tractor guy on another forum from 2014...........


thetractorguy

03-10-2014 16:46:04




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Re: Cabela's Equipment in reply to rustyacres sd, 03-10-2014 10:27:10
I'd like to share a little info about Cabela's new Wildlife & Land Management (W&LM) business. Full disclosure, I'm a 20-year veteran of the Ag equipment industry, and I am serving as an advisor to Cabela's. The tractors are indeed made by TYM, the tires and wheels are made in the U.S. by Titan and the implements and attachments are made by Woods Equipment in Oregon IL. Cabela's has hired experienced tractor techs for all of their W&LM locations. The tractors are now priced very competitively, and we all know that the only way to really get to the bottom line price is to get a quote. We believe that Cabela's is a good fit with compact tractor owners, as they typically live the rural lifestyle just as all Cabela's customers do. I know that folks will have questions about how well Cabela's will take care of their tractor buying customers, so I end with this comment. Cabela's was founded in 1961 by Dick, Mary and Jim Cabela in Western Nebraska. They sold trout flies through the mail. Today, they have grown their tiny company into one of the most trusted brands in the world because of something called "Legendary Customer Service." They believe that the customer is at the root of their being, that they have no business without them. Dick passed away just a couple of weeks ago, but Mary and Jim are still with us, in fact, Jim is the Chairman of the Board. Just as the vast majority of those that exchange info on this site, the Cabela's family is one that personifies the best of America. Thanks for reading.

 

[Oldoak]

That may very well have been true back in 2014. But as we all know, they no longer own the company and unfortunately and sadly for many, from what I read customer support concerning Cabelas branded tractors is non-existent today.

 

[Sawyer Rob]

That may very well have been true back in 2014. But as we all know, they no longer own the company and unfortunately and sadly for many, from what I read customer support concerning Cabelas branded tractors is non-existent today.

Yup, you better get friendly with your TYM dealer!

SR

 

[Handloader109]

Well, the major issue in this discussion is that Cabelas as a separate company has ceased to exist. They are owned my Bass Pro as of last year and as of last fall, they have started to put their stamp on the organization. One of these tractor and boat changes.... too bad for us

 

[Scott1164]

Is anybody interested in meeting and talking about our options in NC? We have options as long as they are operating under the Cabelas logo.

 

[Bud Soda]

Is anybody interested in meeting and talking about our options in NC? We have options as long as they are operating under the Cabelas logo.

Yes. As it stands now I have not spent any money on my tractor. I would still have almost two years of warranty. I would like to replace the LCD that is going out but will not if I have to pay for it out of my own pocket. If something major happens then I am going to take it up with the NC attorney General's office.

 

[sdquick]

I feel for you guys! I had been a die hard Cabelas fan for years, primarily because of the customer service. Anything Cabelas was quality and the few times that there were issues Cabelas bent over backwards to take care of it. But even before the buyout by Bass Pro I noticed that the Cabelas standard of customer service was in big decline. It was not "bad" but no better than competitors with much lower prices. It is sad to see Cabelas become another just another business focused on short term money. Best of luck to all of you and I hope that you get a fair resolution.

 

[Btown]

Yup, you better get friendly with your TYM dealer!

SR

Or Mahindra or Rural King