Cat_Driver
Veteran Member
- Joined
- Jan 15, 2008
- Messages
- 2,359
- Location
- Coachella Ca.
- Tractor
- 2016 Kubota 4060, 2017 Tackeuchi excavator TB260
This will wake people up
Best pair of pliers on the planet
Knipex
That's another point... around here, all the Sears stores are closed. I happen to have a 10" (1/2" drive) extension that needs replaced. Lowes carries Craftsman now...walked in with it.... NOPE, you gotta call or go to CRAFTSMAN(R) Tools, Storage, Lawn & Garden Equipment and make a claim.
I reached out to them and am still waiting for a response. I have a fear that the spiral is starting to head down the drain for their service.
Too bad too, I've got some Craftsman stuff that I've owned for more than 40 years (and like it, feel it's good stuff)
This will wake people up
I just dealt with this yesterday, you need to call 888-331-4569 and listen to the prompts.... you'll respond that you want English, you bought at a Sears store, and then there will be 7 or 8 options... it is the last one and will queue you into a holding pattern. After maybe 10 minutes on hold I got to an American woman who was very polite, I explained that the Sears around here all closed and pulled out of the Malls in the area... so she apologized and asked for the part number of my 30 year old American forged wrench. I gave it, she explained that she is shipping me a new one, I joked saying that I want a forged in USA one and not a China trash one.... She LOL'ed at me said that I was dreaming. But my imported 15mm combination box wrench will be here in around 2 weeks.
So you can get it done even if like me, there is no longer a Sears near you.