RandyT
Elite Member
There are issues throughout the entire service chain. From a tech getting Covid that quarantines the entire service department for 2 weeks. And corporate employees working from home in they are not required to be at the office, and then the months long wait for parts in some cases. As a mower tech and business owner my backordered parts availability has been 6 weeks on the short end, and in the case of Briggs parts 6-12 months.From what I've heard recently from the dealer side (not the OPs dealer) Kioti corporate is currently a substantial part of this type of problem. Both in terms of parts availability and responses to dealer technical inquiries.
So part of the issue with the OP's tractor could be a dealer issue, but I suspect they are doing what they can within their current abilities, but could have other things going on beyond their control.