Brand new KIOTI dead on arrival

gtunney

Member
Joined
Apr 23, 2011
Messages
37
Location
Western Mass, USA
Tractor
JD X585, New Holland TC29D (Dad owns tractor, I paid for its backhoe)
I guess the word system sounded like I wanted software that specifically makes things hard to repair. I'm saying I want fuel injection over a carburetor knowing it will be harder to fix but generally more reliable. I don't expect engineers to design it specifically to be easily repaired I expect them to design it in the best and most efficient way possible.

So, how's the tractor holding up?
 
  
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OP
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bekenney

New member
Joined
Sep 24, 2021
Messages
13
Tractor
KIOTI CK3510 HST
Finally got out today and did about 4 hours of mowing, before I could only get about an hour before CEL and engine shutting down. I still suspect the dealer was full of it when they told me what they "fixed". First they said short through insulation (sales person) then before I got there and called to confirm it was ready it was fuel rail was bad and wiring. Then when I got there and talked to the tech he told me the harness to ECM looked like it was getting pinched by the hood so he rerouted them and cleared the code. Symtoms were HARD fuel knock at startup, rpms all over the place without using throttle and would die if clutch or brake pressed. I'm guessing they found something they didn't want to fess up to. Time will tell.
 

Jstpssng

Super Star Member
Joined
Aug 7, 2005
Messages
18,053
Location
Maine
Tractor
Kubota L3301
Finally got out today and did about 4 hours of mowing, before I could only get about an hour before CEL and engine shutting down. I still suspect the dealer was full of it when they told me what they "fixed". First they said short through insulation (sales person) then before I got there and called to confirm it was ready it was fuel rail was bad and wiring. Then when I got there and talked to the tech he told me the harness to ECM looked like it was getting pinched by the hood so he rerouted them and cleared the code. Symtoms were HARD fuel knock at startup, rpms all over the place without using throttle and would die if clutch or brake pressed. I'm guessing they found something they didn't want to fess up to. Time will tell.
It will be interesting to revisit this in a year. Hopefully by then you will have forgotten that there ever was a problem.
 

TheDingy

Bronze Member
Joined
Nov 28, 2007
Messages
91
Location
Alpharetta, GA
Tractor
Mahindra 6025 - It SUCKS!
Finally got out today and did about 4 hours of mowing, before I could only get about an hour before CEL and engine shutting down. I still suspect the dealer was full of it when they told me what they "fixed". First they said short through insulation (sales person) then before I got there and called to confirm it was ready it was fuel rail was bad and wiring. Then when I got there and talked to the tech he told me the harness to ECM looked like it was getting pinched by the hood so he rerouted them and cleared the code. Symtoms were HARD fuel knock at startup, rpms all over the place without using throttle and would die if clutch or brake pressed. I'm guessing they found something they didn't want to fess up to. Time will tell.

I would really be after getting a new tractor at this point.
 

coobie

Super Member
Joined
Sep 19, 2004
Messages
6,290
Location
S.Michigan
Tractor
Kubota RTV 1100c, JD 740,Kioti DK 40 with KL401 loader .
I would really be after getting a new tractor at this point.
WHY ?? They fixed the tractor.I guess its the new normal.:poop: Free chit for everybody ...:mad::mad:
 

Midniteoyl

Elite Member
Joined
May 20, 2013
Messages
4,591
Location
N. W. Indiana
Tractor
Kioti CK3510SE HST, Ford 3400, Gizmow ZTR, Simplicity 7016H
Finally got out today and did about 4 hours of mowing, before I could only get about an hour before CEL and engine shutting down. I still suspect the dealer was full of it when they told me what they "fixed". First they said short through insulation (sales person) then before I got there and called to confirm it was ready it was fuel rail was bad and wiring. Then when I got there and talked to the tech he told me the harness to ECM looked like it was getting pinched by the hood so he rerouted them and cleared the code. Symtoms were HARD fuel knock at startup, rpms all over the place without using throttle and would die if clutch or brake pressed. I'm guessing they found something they didn't want to fess up to. Time will tell.

The dealer is gonna keep the fuel rail on the paperwork as they won't get paid through warranty if they redo it. Shoot, I had a whole head replaced before under warranty and it turned out to be rodent eaten wires, and this was a 2013 Dodge Journey. Other than the rodent problems, I got another 70k miles out of it before trade in.
 

TheDingy

Bronze Member
Joined
Nov 28, 2007
Messages
91
Location
Alpharetta, GA
Tractor
Mahindra 6025 - It SUCKS!
Sorry I mis-read it, I read that he did four hours of mowing and then it died not that it did before.
 

paulfun9

Veteran Member
Joined
Feb 23, 2014
Messages
2,203
Location
PA
Tractor
Kioti DK40
i hate to seem the doomsayer but i would back up the money bus return that thing and go get a deer or kubota, i dont know the KIOTI and it may be a simple fix and leave you with a good machine...OR it may be a lemon, either way its a bad start to the good experience of having your own tractor and for sure its a bad sign when you buy brand new off the lot and now they dont have time for you.
This is funny to me as my family members have had similar issues with new JD tractors and had to fight to get them fixed in a timely manner. It turned out the shops mechanics were not up to the task at hand and had to have a specialist flown out to diagnose and fix but it was worse than pulling teeth trying to get things solved.

Like others Seem to be hinting at, this sounds like something simple that the mechanic might be Missing but the dealership is not stepping up to the plate. That is not a brand specific type of problem and not unheard of from any other brand including kubota and JD.
Therefore only if his options for a better more ethical dealer are better with the other brand would he be better off!
 

PuffyC

Platinum Member
Joined
Nov 5, 2020
Messages
598
Location
Oklahoma
Tractor
Deere 3032e
This is all why when a noob asks what tractor they should buy, the top answer is “whichever one has the best dealer support”. If you’re lucky you’ll never need them but if you do they’re invaluable.

And with just a little bit of effort by Kioti and the dealer, this could have been a thread about how great Kioti and their service was, and how many tractors would that have sold? Instead, even though it was eventually resolved, how many sales will this thread cost Kioti? More than you think. When it happens to Deere or Kubota people think “yeah, happens to the best of them” because those companies built their reputations. When it happens to somebody like Kioti they think “I should have paid more for the name brand”. That’s not meant to be a dig at Kioti, its just how people think, especially those new to the tractor market.
 

CoThG

Bronze Member
Joined
Mar 27, 2021
Messages
62
Location
Ohio
Tractor
Kubota MX6000 HST
And I'm still not convinced Kubota is better than a Kioti.
I have owned my Kioti DK for nearing 21 years (2377 hours) and it has been an excellant tractor.
Have you ever owned a Kubota?
 

Boss 302

Platinum Member
Joined
Aug 25, 2013
Messages
679
Location
lignum, va
Tractor
Kioti RX6010PS Mahindra 3510 Sold (Gonna miss that ole girl)
Hopefully you get it ironed out soon cause that Kioti you got there is one fine awesome reliable machine.
 

Boss 302

Platinum Member
Joined
Aug 25, 2013
Messages
679
Location
lignum, va
Tractor
Kioti RX6010PS Mahindra 3510 Sold (Gonna miss that ole girl)
Glad to hear he got it worked out
 

lilranch2001

Super Member
Joined
Nov 25, 2009
Messages
7,126
Tractor
Bobcat CT 235
It blows me away that these "dingleberrys" have to come on here and try to prove their manhood by trying to degrade other peoples choices over their pick of tractor make,

Personally I looked at Deeres (Dealer kept trying to push me into a lesser model that they had multiples of), Botas (Was my first choice but after test drives felt that the controls were chincy and vibrated more than my girlfriends bedroom toys), NH (Wanted a boomer but none was available during my shopping term) and MF (dealer felt the need to lie to me)

I chose a Bobcat (Kioties little brother) and only had buyers remorse for a short while after Bobcat cancelled their production. Since then my confidence in the tractor has continued to be almost flawless, as I have only had one problem with it in 12 years I have owned it, and it was a simple fix for me and only have had it to the dealer one time for its 50 hour first hydro oil change.

I wish my Ford and GM pickups had been as reliable as the Bobcat

Let the haters stroke their own...... egos
 

Boss 302

Platinum Member
Joined
Aug 25, 2013
Messages
679
Location
lignum, va
Tractor
Kioti RX6010PS Mahindra 3510 Sold (Gonna miss that ole girl)
I agree, can't we all just get along?
 

hornett22

Gold Member
Joined
Apr 4, 2008
Messages
416
Location
Kingston Tennessee
Tractor
Mahindra 1626
There are issues throughout the entire service chain. From a tech getting Covid that quarantines the entire service department for 2 weeks. And corporate employees working from home in they are not required to be at the office, and then the months long wait for parts in some cases. As a mower tech and business owner my backordered parts availability has been 6 weeks on the short end, and in the case of Briggs parts 6-12 months.

So part of the issue with the OP's tractor could be a dealer issue, but I suspect they are doing what they can within their current abilities, but could have other things going on beyond their control.
This is where communication comes in. Tell your costumer what's going on.

Blowing them off and giving them the run around is a good way to lose a customer and destroy your reputation.
 

hornett22

Gold Member
Joined
Apr 4, 2008
Messages
416
Location
Kingston Tennessee
Tractor
Mahindra 1626
It blows me away that these "dingleberrys" have to come on here and try to prove their manhood by trying to degrade other peoples choices over their pick of tractor make,

Personally I looked at Deeres (Dealer kept trying to push me into a lesser model that they had multiples of), Botas (Was my first choice but after test drives felt that the controls were chincy and vibrated more than my girlfriends bedroom toys), NH (Wanted a boomer but none was available during my shopping term) and MF (dealer felt the need to lie to me)

I chose a Bobcat (Kioties little brother) and only had buyers remorse for a short while after Bobcat cancelled their production. Since then my confidence in the tractor has continued to be almost flawless, as I have only had one problem with it in 12 years I have owned it, and it was a simple fix for me and only have had it to the dealer one time for its 50 hour first hydro oil change.

I wish my Ford and GM pickups had been as reliable as the Bobcat

Let the haters stroke their own...... egos
Agreed. I have a Mahindra that I get grief over. Yet I run a business with it and have 700 hours on it in less than 2 years. I'd buy another 1626 in a heartbeat.

My next tractor when I expand will most likely be a Kioti because I don't like the Mahindras in the larger class.
 

RandyT

Veteran Member
Joined
Mar 27, 2006
Messages
2,268
Location
BEECHER CITY, IL
Tractor
KIOTI DK45S
This is where communication comes in. Tell your costumer what's going on.

Blowing them off and giving them the run around is a good way to lose a customer and destroy your reputation.
I tell my customers straight up if the part is available it will be a few days. If the part backorders it could be months. I have been waiting on a part for a leaf vacuum since May. At that time the ETA was September 9, that date has been missed, re ETA's for October 20 which was also missed, and then changed to November 25 which was quickly changed to November 19, which was also missed, and the current ETA is January 2, I am not going to bother the customer and get their hopes up knowing that there is a 100% chance that date will change again.
 

hornett22

Gold Member
Joined
Apr 4, 2008
Messages
416
Location
Kingston Tennessee
Tractor
Mahindra 1626
I tell my customers straight up if the part is available it will be a few days. If the part backorders it could be months. I have been waiting on a part for a leaf vacuum since May. At that time the ETA was September 9, that date has been missed, re ETA's for October 20 which was also missed, and then changed to November 25 which was quickly changed to November 19, which was also missed, and the current ETA is January 2, I am not going to bother the customer and get their hopes up knowing that there is a 100% chance that date will change again.
Sounds like you were honest up front.

I went through the same scenario earlier this year on a stump grinder. They told me several dates and that they were accurate. After 4th time, I told them when it does come in, they can keep it.

When they tell me something, that's what I tell my customers. When you make me look like a liar, I'm done.
 

Teachu2

Platinum Member
Joined
Jun 6, 2014
Messages
815
Location
Keene, CA
Tractor
Kioti DS3510 Husqvarna GT48DXLS
Sounds like you were honest up front.

I went through the same scenario earlier this year on a stump grinder. They told me several dates and that they were accurate. After 4th time, I told them when it does come in, they can keep it.

When they tell me something, that's what I tell my customers. When you make me look like a liar, I'm done.
So how, exactly, will you fix the problem?
 

jyoutz

Elite Member
Joined
Apr 7, 2000
Messages
3,585
Location
Edgewood, New Mexico
Tractor
Kubota MX6000
Good points. I know of some smaller equipment dealers who are having trouble keeping good help. Some are good, customer oriented owners who didn't realize a) how good their mechanic really was or b) how much Covid changes the labor market. That one mechanic often helped instruct others and now repairs slow to a crawl. That is all over and above the supply chain issues. I don't blame dealers or OEMs for the problem. We cannot really discuss the root cause here.

For point of reference, I grew up in an IH dealership. Dad and uncle owned it and another uncle owned one 35 miles away. (none of those 3 were blood related to each other). I understand dealers better than the average bear.
The root cause, whatever it is, is worldwide.
 

jyoutz

Elite Member
Joined
Apr 7, 2000
Messages
3,585
Location
Edgewood, New Mexico
Tractor
Kubota MX6000
Good luck with that.I purchased a brand new 2006 Kubota RTV 900 after 6 hours it got stuck in reverse.Hauled to the dealer to fix it.Does that mean I should never buy another Kubota product? :rolleyes:
It’s all about service and response to the customer. Did Kubota fix your machine? The OP’s dealer and Kioti are not providing service.
 

K5lwq

Elite Member
Joined
Aug 6, 2017
Messages
3,176
Location
Mineola, TX
Tractor
Kioti LK2554, Branson 4815C, Satoh Beaver, Speedex
It’s all about service and response to the customer. Did Kubota fix your machine? The OP’s dealer and Kioti are not providing service.
I do not understand this statement. The OP reported the problem 9/24. His dealer had it fixed and returned to him by 9/28. 4 total days that includes a weekend. Exactly how did his dealer not provide service? That seems like a reasonable response time when everything is backlogged.

They probably spent many hours tracing the problem as it was a issue with the wiring harnesses. Those can be difficult to locate even for a experienced mechanic.
 

DK35vince

Super Member
Joined
Feb 5, 2002
Messages
6,254
Location
western,pa.
Tractor
Kioti DK 35
It’s all about service and response to the customer. Did Kubota fix your machine? The OP’s dealer and Kioti are not providing service.
Did you bother to read.
It was fixed within days after the first post back in September (short in the wire harness)
 
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coobie

Super Member
Joined
Sep 19, 2004
Messages
6,290
Location
S.Michigan
Tractor
Kubota RTV 1100c, JD 740,Kioti DK 40 with KL401 loader .
It’s all about service and response to the customer. Did Kubota fix your machine? The OP’s dealer and Kioti are not providing service.
If I am correct Kioti DID fix the OP,s problem and yes Kubota did fix my problem and so did Deere with my other tractor..So they're you have it all brands have issues or problems at some point.
 

Boss 302

Platinum Member
Joined
Aug 25, 2013
Messages
679
Location
lignum, va
Tractor
Kioti RX6010PS Mahindra 3510 Sold (Gonna miss that ole girl)
Relax people
 

GoldenCityMuse

Silver Member
Joined
Feb 5, 2016
Messages
105
Location
Catron County, NM
Tractor
Cabela's LM 55 HST Cab [like TYM 554]
Instead of a Coyote or a Cubota, I bought a Cabela's.
Now Cabela's is part of Bass Pro & does not sell tractors, and I am having to work in the city instead of living in the country.
Uggh.
 

Ninja Rooster

Member
Joined
Jan 10, 2022
Messages
30
Tractor
2022 Kioti NS5310
I know resolved and old news but; food for thought for those who may find themselves bitten by the bug of "dang it":

We will never find a manufacturer who doesn't have problems at some point. Many parts that go into machines are outsourced to suppliers who then ship the orders to the manufacturer to install on their machines; creating a completed build. Manufacturers will stock parts for warranty purposes etc. Each supplier has some level of quality control. They can't test everything that comes out of production but they test a certain number from batches. It's not a fail safe but it serves its purpose fairly well. Sometimes faulty materials or faulty assembly runs amok on a new purchase. It sucks. It happens. I've been on both sides of that coin.

Since manufacturers are at the mercy of the suppliers being able to supply parts for the machines; sometimes the wait is longer than we think it should be. When you throw this current political and social climate into the mix; well.....it's just plain ugly. I feel it's going to get a lot worse before it get's better. So, buckle up.

Right now we need to exercise a little bit of patience although it's very difficult to do when we are staring a $40,000 paperweight in the eyes. No manufacturer is immune to failures. I am glad things are better for those of you with problems on your equipment. It's never a good feeling. But, it'll work it. Always does. Even if it's not on the timeline we've allotted it. Take care.
 

bartjoebob

Bronze Member
Joined
Oct 6, 2017
Messages
83
Location
Bow
Tractor
TBD
@bekenney as much as I hate to say it, you married not only the brand but also the dealer. We all did. If the unit has all kinds of reliability/warranty/setup/DOA issues like this within the first year you have grounds to have the contract terminated. Especially since you can prove on day 1, hour 1 that's when problems started. It's less about the $40k and more about the dysfunctional support relationship and faulty product you are stuck with. That's all simply unacceptable
 

RickB

Super Star Member
Joined
Sep 18, 2000
Messages
15,206
Location
Up the road from Dollar General WNC
Tractor
Just a Scag
@bekenney as much as I hate to say it, you married not only the brand but also the dealer. We all did. If the unit has all kinds of reliability/warranty/setup/DOA issues like this within the first year you have grounds to have the contract terminated. Especially since you can prove on day 1, hour 1 that's when problems started. It's less about the $40k and more about the dysfunctional support relationship and faulty product you are stuck with. That's all simply unacceptable
Good luck with that.
 

Blue Mule

Silver Member
Joined
Jan 11, 2021
Messages
233
Location
Central Kentucky
Tractor
New Holland Workmaster 40
One year ago this month, I shopped every brand. I ended up going New Holland because it has more features for the money than Deere, and the dealer network and support is second only to Deere. Anytime I need anything the dealership jumps through hoops to make me happy.

Reading this thread justifies my decision to avoid all the "secondary" brands.
 

K5lwq

Elite Member
Joined
Aug 6, 2017
Messages
3,176
Location
Mineola, TX
Tractor
Kioti LK2554, Branson 4815C, Satoh Beaver, Speedex
See post #228.

I am guessing very few read this thread but decided to jump on the bash so called secondary brands band wagon. Kioti happens to be gaining ground at a very fast pace and have much higher sales than you think. In a video just recently about what is coming in 2022 it was stated that Kioti is now among the top 3. What that mean, who knows.

This dealer took good care of the OP and fixed his issue in short order. The only thing to gain from this thread is problems can happen on new tractors and that does not mean it is a lemon or a problematic brand.
 

src000

New member
Joined
Sep 24, 2017
Messages
7
Location
Genoa, NV
Tractor
Kioti CK3510HST
Seriously, I have a Kioti and it has been great. I put about 200 hours a year in it. This is probably 10x what most neighbors do. I have moved thousands of tons of dirt, dug ditches, mowed...
 

coobie

Super Member
Joined
Sep 19, 2004
Messages
6,290
Location
S.Michigan
Tractor
Kubota RTV 1100c, JD 740,Kioti DK 40 with KL401 loader .
I’m not sure if anyone said this, but why didn’t ya buy a Kubota? 🤠
I did buy kubota STUFF but I still like my Kioti Tractor too.Best bang for your $$ spent IMHO..

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src000

New member
Joined
Sep 24, 2017
Messages
7
Location
Genoa, NV
Tractor
Kioti CK3510HST
I rejected Kubota for two reason. I broke my ankle years ago and I cannot work the treadle peddle as easily as the dual peddle. But worse was the local Kubota dealer. I asked if I could test the Kubota and the dealer gave a look of "Stupid Question!" and said, "Nope." I went a half mile down the road and the Kioti dealer says, "No problem. There's a pile dirt out back. Move it around to as long as you want." There nearest Deere dealer was 70 miles away. The Kioti also was the best vaule. It is heavier (more mass is better) and will lift more than others in the same class. I have neighbors with Deere and Kubota. I have a friend with a Branson. They all get the job done but Kioti dealer made this an easy choice. I get the tractor serviced every 100 hrs (I know a lot guys do this themselves but I have better tihings to do wiith my time) at the dealer and I get great service every time.
 

DK35vince

Super Member
Joined
Feb 5, 2002
Messages
6,254
Location
western,pa.
Tractor
Kioti DK 35
One year ago this month, I shopped every brand. I ended up going New Holland because it has more features for the money than Deere, and the dealer network and support is second only to Deere. Anytime I need anything the dealership jumps through hoops to make me happy.

Reading this thread justifies my decision to avoid all the "secondary" brands.
Yet another that evidently can't read but insist on replying
 
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rademamj1

Veteran Member
Joined
Oct 8, 2019
Messages
1,121
Location
Waco, Texas
Tractor
Kioti CK4010 SEHC, Kubota GR2120, Gravely Proturn 460
One year ago this month, I shopped every brand. I ended up going New Holland because it has more features for the money than Deere, and the dealer network and support is second only to Deere. Anytime I need anything the dealership jumps through hoops to make me happy.

Reading this thread justifies my decision to avoid all the "secondary" brands.
I must say, I am terribly disappointed by such comments which somehow says a minor error in the factory wiring harness, that was rather quickly repaired, must forever condemn all tractor brands not named New Holland and Deere.

In this thread, I note the high quality of advice in the first 50 or 60 posts, trying desperately to help the OP resolve his tractor issue, and most were from experienced tractor owners and long time members of this forum. I think we should always endeavor to post good practical advice and provide helpful repair procedures from our experiences as tractor owners.
 

Ninja Rooster

Member
Joined
Jan 10, 2022
Messages
30
Tractor
2022 Kioti NS5310
For those of you reading these threads and freaking out over which brand is best in your quest for your first tractor: Remember...

Brand allegiance is only one bad day away from dissolving.

A dealer works for a manufacturer. Dealers are not the final say in what they do on behalf of the manufacturer.

How you present your situation can play a role in the reaction you receive.

Just because it's on your machine; doesn't mean it was produced by the name on the side. Suppliers have failures too.

Always research and never paint yourself into a corner.

Everyone has different needs, different financial situations. Choose based on your own.

What is good for one is not necessarily good for another.

Some manufacturers rely on their branding as the selling point for their products. Meanwhile, some not so well known manufacturers find themselves having to drive their growth with reliability and features. As consumers; it is up to us to figure it out before we purchase.

Cheaper does not always mean cheaper.

More expensive does not always mean better.

We all make purchases based on past experience, profiling and categorizing one brand over another. We all have our own likes and preferences. To each their own.

Take care!
 

Fxfymn413

Gold Member
Joined
Sep 3, 2021
Messages
377
Tractor
Kubota 4060; Kubota BX2660
In this thread, I note the high quality of advice in the first 50 or 60 posts, trying desperately to help the OP resolve his tractor issue, and most were from experii\enced tractor owners and long time members of this forum. I think we should always endeavor to post good practical advice and provide helpful repair procedures from our experiences as tractor owners.
Amen; Behavior such as this stopped me from participating in this board for a number of years and I was very happy to find that the board had gotten back to helping folks solve problems without casting judgement when I returned.
 

Jstpssng

Super Star Member
Joined
Aug 7, 2005
Messages
18,053
Location
Maine
Tractor
Kubota L3301
this thread, I note the high quality of advice in the first 50 or 60 posts, trying desperately to help the OP resolve his tractor issue, and most were from experienced tractor owners and long time members of this forum. I think we should always endeavor to post good practical advice and provide helpful repair procedures from our experiences as tractor owners
I confess that I went back to peruse those 60 posts just to see if I made the short list. :D
What I found instead was that you should have said “... high quality of advice in the first 50...”
That is typical of Internet forums in general. I’ve always thought that after the first 24 hours most of the important points have been covered. TBN is unique in that the quality lasts for 2-3 days if not longer.
 
 
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