This hits home. In September I got a call - "There's 6" of water in the basement". Been rebuilding ever since. I never want to go through this again, and hope no-one else will - so I'll share a few "learnings".
Setting- My house sits 150' away and 30' higher than my creek. My backyard slopes down towards the house, with a swale about 10' away to direct run-off around the end. When we moved in we had problems with the sump hose freezing, so, when I added my addition I added a daylight drain. In theory the daylight drain should be sufficient, but being nervous, I added a new sump and set the float so the pump comes on before the water flows on its own. So I have 2 separate pumps in 2 different pits, each exiting 4' below ground (so they don't freeze) and running 30' away from the house where they discharge into a Big O that runs 150' to my creek. At 50' from the house (and 10' lower than the footings), the Big O's from the footing drains and 2 downspouts connect in for the last 100' to the edge of the creek.
The problem: We had 5" of rain in 3 hours. The water was pouring over the gutters, as they were full, and it was all the downspouts could do to cope with it. The swale was flowing a Class 3 rapid. Class 5 in the creek.
The Result - the 2 downspouts plus the footings, plus the 2 sump pumps completely overwhelmed the 4" Big O running to the creek, and the water started to back-up. Add some grass and weeds growing over the end of the pipe, and a large amount of debris washing down the creek, and the pipe couldn't empty out. With the downspouts helping, the 50' of Big O back to the footings filled up, and then both pumps were just pumping water into the pipe so it could flow back around. One pump picked up a small stone and overloaded, which when combined with the other pump and a dehumidifier on the same circuit, tripped the breaker - and in less than 30 minutes I had an extra swimming pool. My wife was home, but in the time between when the kids went to school and she went downstairs, the water rose 6".
Things I changed:
I now have 3 runs of Big O to the creek - 1 for the footings, one for one sump pump, and another for the second pump and the downspouts.
Each sump pump is on its own circuit.
I have a water alarm installed.
In the event that all my pipes are plugged, I've plumbed in a pair of valves so I can direct the output from one sump pump directly out the wall of the house.
I've installed quick couplers on all the pumps in case I need to switch one out.
I have a gas pump as a backup.
I'll make a point of cleaning the end of the Big O annually.
But I don't have a GFCI on either of the pumps and at least one of them is a duplex outlet so I'm going to change that. And just for info, despite being 6" under water, the power bar for the kids computer (which was standing in the water) did not trip, and the computer was running until I flipped the breaker off. Glad I thought about it before I stepped off the last step in my sock feet!
Although it pales in comparison to what others have been through recently, I hope none of you ever has to go through what we did. It has been a ton of work we didn't need or want.