Anyone else getting SLOW response?

   / Anyone else getting SLOW response? #1  

john_bud

Super Member
Joined
Sep 23, 2000
Messages
6,679
Help! I have a forum problem (or else it's with my computer....)

I am getting real slow response when clicking to a new discussion. Like a full minute type slow. My computer has a monitor program on internet connections and it is telling me that I am suffering from; "Response Time Performance Problem" and from "inactive connection performance problem". Is it just me, or is the forum overloaded? It is getting to be a mild pain to have to wait for the page to change after clicking to a new one! This is only occuring for me with Tractorbynet and not any other web sites.

If it's just me, any suggestions on what I can do to get to a page faster?

Thanks in advance,

Frustrated in Wisconsin...
John Bud
 
   / Anyone else getting SLOW response? #2  
John,

That shouldn't be happening. Should be 4-12 seconds on a modem and 1-3 seconds on a high-speed line for a discussion page to load... Has this always happened or has it just been happening recently? Could be some routing problem... remember, although all sites are accessed the same way, servers are all over the place, around the world. Unless you visit another site that you use the exact same route to get to, you wouldn't know if a problem was really exclusive to TractorByNet... your 'path' to TractorByNet.com includes several 'jumps' to get to our server... if there is a slow-down along the way, that will slow it down for sure... the only way to know when it hangs up is to do a trace route...

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   / Anyone else getting SLOW response? #3  
Muhammad, I have been slower than normal, the last three days, also. The other thing I noticed is that some attachments will not load, including the one you posted about the L35 cup holder. I am guessing it is all the server/routing stuff you talk about.

MarkV
 
   / Anyone else getting SLOW response?
  • Thread Starter
#4  
Muhammad,

I am using a modem and I watch the data connection with an application called "Net Medic". It tells me that there is a time out waiting for reply from the server. After a minute or more, the data streams in at the usual rate and a page will pop up in 1-2 seconds. Its the minute of more where there is no data being sent from TBN to me that is a frustration.

As to timing, this suddenly started over the weekend-ish. I don't know the exact date because I usually ignore the first or second occurrence of a slowdown due to my low expectations. (NOT of TBN, but of the internet in general, my ISP, my Modem, etc).

I spent some time surfing 50 or so of my "favorites" and there were no delays to speak of reaching any of them, so at this point, it looks like somewhere between me and TBN there is a sticky spot. And like I said, once the data starts, it comes in fine. If it is a server on the "path" as you say, how can I go a different route to avoid that portion of the "path"?

You suggested doing a trace route. Can you detail the procedure so a technically savvy (but not on internet software) person can do it?

Thanks in advance!

John Bud
 
   / Anyone else getting SLOW response? #5  
I too have noticed some slowdown lately. Both at work and home. It seems to hang occasionally right after clicking. If I hit "stop" and retry, it usually goes through immediately. Sometimes takes a couple of the stop/start cycles.

Muhammad, is that consistent with routing problems as you described?

18-32437-790signaturegif.gif
 
   / Anyone else getting SLOW response? #6  
Hi John,

There are number of reasons (MANY reasons) why people experience slow response times on the web. In your case, it may be due to some element of the configuration of your ISP's link to the Internet. Sometimes local service providers employ what is known as "cache" which "holds" various often-accessed pages for local users. This greatly speeds up access to many sites, if a lot of people visit them. But if TBN is accessed by no one else on your local service, it would have to go out and do a fresh call for the pages, which would seem slower. I am just guessing here, but these are the kinds of issues that can impact access times.

One way to know for sure if there is a problem along the route, is to use a traceroute program. It is possible, but tricky, to force your computer to use a different route, since the Net itself self-routes all over the place, trying its best to speed things along.

A traceroute produces a report that looks like the data below. This shows the exact route of "hops" your computer takes to reach from where you are, to Tractorbynet.com.

The report below is for a laptop computer on a T-1 line in Tucson, AZ (I am on assignment here at the moment), to the Tractorbynet.com server in Seattle, WA.

As you can see, it takes ten separate "hops" or transfers to different computer switches to reach from me to there. The columns on the right show the access times for each of these hops. This particualr report shows that there are no slowdowns or bottlenecks along the way---for me. While it is a little hard to read in the format below, the report shows hat my "trip" is taking less than 500 milliseconds for the connection of each page refresh. That's virtually instantaneous (and why people like T-1 lines!).

One of the neat things about the traceroute program I use, NeoTrace, is that is allows one to see a visual grid of the trace as it is being done in real time. You can actually see where slowdowns are occurring, and if you put you mouse over that link, it will provide details of the specific router that is causing the slowdown.

You can copy and/or save these traceroute reports, and provide them to your ISP if they are the "cause" of the slowdown. You can tell if the slowness is at your ISP, because the very first (and sometimes) second hop will show slow access times.

At the very least, it will allow you to determine with certainty exactly where the slowdowns are occurring. You can copy the trace report and send it to your ISP to prove that they are the cause (if they actually are), and not your computer setup, modem, or whatever.

One thing about the Internet is that it constantly changes and adjusts to traffic. When using a traceroute program, you will often see that your page requests take different routes. Even computers in the same room may be sent on different "routes" to a particular destination. This is why some people on TractorByNet may be having slowdown fits, and others say everything is just fine.

The only big, big improvement in Internet speeds comes with higher bandwidth. T-1, broadband wireless, satellite, DSL or cable modem. Yet, almost 80% of people still use 56 or 28K modems. The prices for these faster services are all over the map, but generally, if available in your area, you can get single user broadband access for $29 - 69.00 a month.

The data in the actual Neotrace program is much easier to read, since it is in a clear database format.

NeoTrace Report:

Destination: www.tractorbynet.com

-#--------------Node Name---------------IP Address------Location-----------RT*--High---Low---Avg-Tot---D-Who
1 Laptop 192.168.0.172 32.250N,110.889W 0 0 0 0 1 0
2 sea1.sea1-dal1-10m.reflexnet.net 192.168.0.1 Unknown 0 10 0 3 3 0
3 phx-c72-01.reflexnet.net 64.6.206.1 Unknown 20 20 20 20 3 0
4 aar3-serial5-1-0-0.anaheim.cw.net 208.172.39.117 Unknown 40 70 40 50 3 0
5 acr1-loopback.anaheim.cw.net 208.172.34.61 Unknown 40 40 30 36 3 0
6 209.0.227.33 Unknown 40 50 40 43 3 0
7 so-4-0-0.mp1.losangeles1.level3.net 209.247.10.193 34.000N,118.167W 40 50 40 46 3 0
8 loopback0.hsipaccess1.seattle1.level3.net 209.244.2.242 47.575N,122.325W 60 70 60 63 3 0
9 209.245.176.110 Unknown 121 121 120 120 3 0
10 tractorbynet.com 216.122.89.144 Unknown 60 60 60 60 3 0
---------------------------------------------------------------------------------------------------
*All times in milliseconds (ms), D=Dropped packets
-------------------------------------------------------------------------------------------------------
February 9, 2001 8:42:9
NeoTrace Copyright ©1997-1999 NeoWorx inc
http://www.neoworx.com

NeoTrace delivers a powerful tool for checking information on Internet sites. You can trace any computer on the internet simply by entering an email, IP address or URL. The display shows you the route between you and the remote site including all intermediate nodes and their registrant information.

NeoTrace is a most popular Internet tracer, used by law enforcement, ISPs, and network professionals yet it is easy enough for home users to use. There are many powerful new features and details designed to make NeoTrace even easier to use.

NeoTrace costs $29.95 to register. There are many similar programs available, including freeware, which you can find by searching ZDNet downloads. But NeoTrace is the best I have seen, and the only one I am aware of that provides the real time graphical route map. You can download a free 30 day evaluation copy of NeoTrace at Neotrace.

Hope this helps.

BobT.
A Indiana Boy
 
   / Anyone else getting SLOW response? #7  
John,

I see that BobT posted a lot of information on the subject... /w3tcompact/icons/smile.gif

<font color=blue>If it is a server on the "path" as you say, how can I go a different route to avoid that portion of the "path"?</font color=blue>

The only way to go a different route would be to go through a proxy server... I often use a proxy for testing if I ever get a slow-down, just to see if it is something in my connection to and from TractorByNet.com. The proxy will use a different path, since it is a different server... but you might already be going through a proxy (check your browser settings under options, connections, lan settings) ... you would have to check with your ISP if they have any http proxy service for you to use. Some do, some don't... often if they do, they require it for access in the first place...

NeoTrace is a good program... get the trial and run a trace, see what it brings up... you can post those results if you want and I can try to determine what's causing the slow-down...

msig.gif
 
   / Anyone else getting SLOW response? #8  
<font color=blue>The report below is for a laptop computer on a T-1 line in Tucson, AZ (I am on assignment here at the moment), to the Tractorbynet.com server in Seattle, WA.</font color=blue>

Small world, Bob! /w3tcompact/icons/wink.gif Same here... in Tucson for a short while. Getting away from the Indiana winter?

msig.gif
 
   / Anyone else getting SLOW response? #9  
Muhammad,

You are HERE in Tucson? Well, small world indeed. I should have written that as "assignment" since I basically made up a reason to spend some time in the sun, and escape from all the blizzards in my home turf (Indiana). At my advancing age, the old bones starting yelping along about Feb. 1, or when the temp hits 20. It would be great to meet you. Have you seen that Kubota dealer here yet, Bingham Equipment out near I-10? I drove by last week and saw they had a brand new Kubota L48 on a pedastal in front of the place. Some machine.

BobT.
A Indiana Boy
 
   / Anyone else getting SLOW response? #10  
Yes in fact, I spent a couple hours over at Bingham the other day... nice folks there! Yes, that L48 is one fine machine... massive and impressive!

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