"Ask The RK Tractor Guy" Portal (Where is RK Tractor Guy?

[ovrszd]

For the U.S. market, TYM Korea currently builds tractors for TYM USA (which they own), Mahindra, RK Tractors and a very small number for Zetor. This manufacturing strategy is common in the under 60HP space. For example, LS Mtron, another Korean company, builds for their own brand LS, plus CaseIH and New Holland (CNH). Iseki (Japan) builds for Massey-Ferguson (an AGCO brand). Deere uses a global sourcing strategy; a sub-system bought here, another there, assembly location depending upon model. There is considerable cross use of drive-lines, engines and the supply base among the under 60HP tractor brands. Currently, RK Tractors are distributed (sold) only through 60 Rural King locations, with Glasgow KY, Huntsville AL and Crossville TN locations to be added when they open late August. Next year, distribution will be vastly expanded. More on that later this year.

Good stuff. Thanks.

 

[circled]

Just a note about the RK Tractor guy portal on the RK website. I made contact through it for a fuse question/problem not answered in the owner's manual. Literally, I received a response, a phone call, in less than 5 minutes. We spoke and I was told a mechanic would call me the next day. 7:30AM this morning mechanic called, listened to my question, offered ideas and input. Tried a few things suggested, spoke to mechanic several times. The nearest mobile mechanic was 4 hours away. No need to send someone for a simple question/problem. Finally with his help the question was answered/problem solved.

I know 5 minutes is probably not the norm as I got lucky, but the entire episode was reassuring to someone without a trailer and 4hrs from a mobile mechanic.

Thank you Dan and Randy!

 

[ovrszd]

Just a note about the RK Tractor guy portal on the RK website. I made contact through it for a fuse question/problem not answered in the owner's manual. Literally, I received a response, a phone call, in less than 5 minutes. We spoke and I was told a mechanic would call me the next day. 7:30AM this morning mechanic called, listened to my question, offered ideas and input. Tried a few things suggested, spoke to mechanic several times. The nearest mobile mechanic was 4 hours away. No need to send someone for a simple question/problem. Finally with his help the question was answered/problem solved.

I know 5 minutes is probably not the norm as I got lucky, but the entire episode was reassuring to someone without a trailer and 4hrs from a mobile mechanic.

Thank you Dan and Randy!

Great service. What if the fix required a mechanic onsite?

 

[4get gto]

Great service. What if the fix required a mechanic onsite?

I don't think anyone's wondering (what if) at this point as long as it stays fixed. I bet both party's are happy.. Bet nobody was wanting to do a 8 hr. round trip for a fuse.

 

[ovrszd]

I don't think anyone's wondering (what if) at this point as long as it stays fixed. I bet both party's are happy.. Bet nobody was wanting to do a 8 hr. round trip for a fuse.

Yeah for sure. I was curious if in the discussion the dealer mentioned what the next step would be.

 

[aczlan]

"Same deal"?
Really?
We DO NOT know who builds laptops for Dell.
But......we DO know that TYM builds tractors for RK.

It used to be, that Foxconn built laptops for Dell. Not sure if they still do or not, I think they still make a fair number of the components.

Aaron Z

 

[Btown]

"Ask The RK Tractor Guy" Portal (Where is RK Tractor Guy?

TYM makes or has made tractors sold under these brands - some of the brands have some models built by one company and other models made by a diff

Alliance
Allmand
BGU
Cabela's
Double-R
Mahindra
Millennium
Montana
Nibbi
RK (Rural King)
Scorpion
TYM

Let’s not forget Zetor and Lamborghini too. There are probably others too, but I cannot think of them right now.

 

[ptsg]

Re: "Ask The RK Tractor Guy" Portal (Where is RK Tractor Guy?

Let’s not forget Zetor and Lamborghini too. There are probably others too, but I cannot think of them right now.

Lamborghini (SDF Group)? What does TYM make for the SDF Group?

 

[kevin37b]

As often happens in forum discussions things get a bit messy and misunderstood.

Here's my take on this. RK is the acronym for Rural King Farm Stores. RK does not manufacture any piece of a tractor. RK is a Dealership selling TYM tractors badged RK under a contractual agreement between the two companies.

If I have misunderstood this arrangement please correct me.

So, anyone on TBN that owns an RK tractor and would like to have a forum discussion about it maybe they can get their answers by posting in the TYM forum here on TBN?

No one would ever correct you , RICHARD , it cannot be done . Kevin .

 

[RK Tractor Guy]

For clarity's sake. Rural King stores are not dealerships. They are retail farm supply stores founded and still run by a farmer family 60 years ago. There are 113 locations and growing, 60 now carry RK Tractors, all owned by Rural King. My job, and that of the others that came from the Ag Equipment industry is to blend the best of retail with that of traditional tractor dealerships to make RK Tractors a successful and sustainable tractor brand. Quality tractors, offered at great prices and the parts & service infrastructure to take care of customer equipment. It is a different business model from the long-standing OEM/Independent Dealer network. Some think we will fail, but we think we will be around in 30 years and longer, that's why we are here now. Hopefully are presence on the forum and transparency about our business already separates us a bit. We know we have lots to do and can certainly improve, but none of us would be working every day to grow this business responsibly if we didn't think this was the last and best job we would ever have.