Friday I took my tractor to the John Deere dealer to get the 400 hr and 500 hr maintenance performed. In addition, I had several grease fittings that would not accept grease so we asked them to make sure all the fittings would take grease and fix them as needed. Yesterday morning I went to pick up my tractor.
As I was loading the tractor onto my trailer, I noticed that the backhoe bucket squeeked when moving it. So I closely inspected the lube job around the backhoe bucket and did not see new grease coming out of some of the joints. I went into the shop and borrowed their grease gun. I then tried to lube the joints around the backhoe bucket and noticed that 3 of the 4 pins that hold the bucket would not accept grease! I then went to the FEL and found some fittings that also would not accept grease. I did not try all the grease fittings but concluded that I had gotten a very poor lube job. I suspect they did not have the grease fittings on hand and didn't want to take the effort to do the job right.
I unloaded the tractor and went and talked to the manager. He said they would do the job right and not charge me. Not happy. A while back I replaced myself one grease fitting near the BH bucket because it would not accept grease. After replacing it, it would still not accept grease. I imaging the area to be lubed was clogged with dirt and would need to be cleaned out, probably requiring the removal of the pin that was being lubed.
After the fact, I wish I had just taken the tractor and not left it there. But I did. Unfortunately, I had already paid the manager the almost $800 for the service before I discovered the lube job and grease fitting repairs were unsatisfactory.
More and more, I'm coming to the conclusion it is extremely difficult to get good work done and "if you want it done right, do it yourself". Fortunately we have a good auto mechanic that we trust. I hope he lives forever and never sells his business. I don't, however, have a good tractor mechanic.
In some ways, it might be quicker for me to do the routine maintenance on the tractor myself. Spending the time to schedule the maintenace, hitch up the trailer to the truck, load the tractor, drive 40 minutes one way to the dealer, wait in line, drive home, then do it all again when I pick up the tractor easily eats up 6+ hours of my time. Plus I have to pay for the work. My rationale for taking the tractor to the shop is to save time in my busy schedule but that doesn't always seem to work out.