B2320 Bucket Won't Dump

   / B2320 Bucket Won't Dump
  • Thread Starter
#11  
I hope they take of you on this. It seems like they know there is a design flaw with this valve. My tractor had about 85 hours on it when the valve failed.
 
   / B2320 Bucket Won't Dump #12  
Thanks Todds112 for the email. I agree that there must be a problem with this valve. The dealer here is very well respected so I am optimistic that they will take care of me. I should know more tomorrow.
 
   / B2320 Bucket Won't Dump #13  
I took the valve off and brought it to the dealer today. I have the exact same problem as Todds112. The little flat head thing came apart and fell into valve jamming everything up. A new valve is the only answer. I don't know yet if Kubota is going to cover it.
 
   / B2320 Bucket Won't Dump #14  
Tractor is back up and running as of about two weeks ago. I did all the labor myself. Not a difficult job but did take a good bit of time. It appears that Kubota is covering the part. I say "appears" because I haven't heard back from the dealer. They gave me the part, sent me out the door, and said they'd let me know. So after more than two weeks I guess Kubota stepped up and took care of it.
 
   / B2320 Bucket Won't Dump #15  
Sorry to dig up an old thread but I just dropped my loader valve at the dealer today same as everyone else has stated.
Little check valve thing broke off & mauled the bucket spool & valve body. Dealer said he would see what they could do he mentioned they might pay 1/3. Hope my dealer takes care of me like others on here that have had the same problem. My b2620 only has 170hrs on it maybe 20 of those are using the loader rest of it is mowing for 3 summers. First thing the guy at service counter siad was you know it's out of warranty!! I said yes but I really don't wanna spend $959 on a part that is faulty after the info I found here. I did mention I saw online that others have had this issue. We'll see fingers crossed!!
 
   / B2320 Bucket Won't Dump #16  
Good luck Rc. My dealer came through pretty fast. Though this was a couple years ago now. I did send an email to Kubota prior to talking with the dealer. They got back to me as well and wanted to help. I told them that the dealer was working on it and I'd go through the dealer for the time being. A few weeks later Kubota sent an email asking if things had been resolved. If the dealer won't or can't cover the valve go straight to Kubota. They know the valve is bad. Under warranty or not I think they will cover it. (minus the labor)
 
   / B2320 Bucket Won't Dump #17  
Good luck Rc. My dealer came through pretty fast. Though this was a couple years ago now. I did send an email to Kubota prior to talking with the dealer. They got back to me as well and wanted to help. I told them that the dealer was working on it and I'd go through the dealer for the time being. A few weeks later Kubota sent an email asking if things had been resolved. If the dealer won't or can't cover the valve go straight to Kubota. They know the valve is bad. Under warranty or not I think they will cover it. (minus the labor)

Do you know what email address you used to contact them. Was it just the generic contact info from Kubota.com or some other address. I want to send them an email also as I didn't get the warmest feeling from my dealer!!!
 
   / B2320 Bucket Won't Dump #18  
I just used the contact info off the website. They forwarded it to a regional rep if remember correctly.
 
   / B2320 Bucket Won't Dump #19  
Thank you
 
   / B2320 Bucket Won't Dump #20  
I have had the same issue with My B2320 it seemed to start at around 35 hours intermittently and now has failed at 50 hours. Rc51matt did Kubota take care of it for you? A little frustrated but hopeful.
 

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