broke dk55, BOOO Kioti

[BTI]

Is this a McCormick X10-55 or is it a DK55 Kioti???
Everyone--Please realize-
Kioti USA
Bobcat
McCormick
They are in no way related company wise, Kioti USA cannot help in any way shape or form with the McCormick or Bobcat machines and vice versa.

What Does the tractor say? McCormick or Kioti?

There are alot of reasons things can crack.
I have seen backhoes and loaders come in with loose bolts.
That will crack a housing very quickly.
If the housing cracked because of the hoe, the first company I would call would be Woods.
The companies like Woods look at the machines and design subframes so thier equipment will fit and not tear up the machines.
How tough of a tractor it is has nothing to do with if a backhoe cracks it or not.
The frame needs to be designed right and I'm sure Woods did a fine job of it.
So, lets see all the variables.
How many Hrs are on the machine etc.
I'm sorry but a tractor company (ANY TRACTOR COMPANY) shouldn't be head liable just because another brand hoe cracks the machine.
If it's their hoe the story would be different.

I'm sorry you are having trouble with your machine, but contact Woods first, then McCormick.

BTI

 

[LD1]

I'm sorry you are having trouble with your machine, but contact Woods first, then McCormick.

BTI

I disagree.

If your dealer persuaded you to the woods hoe, and didnt advise you that it would void your warrenty, my gripe would be with him. And let him deal with wether kioti or woods is responsible.

And I would still like to see some pics posted on here if that is possible.

 

[Kaw]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

 

[Kaw]

pics will have to wait, tractor is at dealer and i had not taken them. sorry as i know everyone loves looking at pics..lol

 

[Mousefield]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

You should really be talking to the dealer you bought the tractor from.
He sold you both the tractor and the backhoe and installed it as well. He needs to be the point man to Woods and Kioti, (assuming his installation was not faulty meaning it is his responsibility), on your behalf. Unfortunately I think the situation has been "muddied" a bit because you had another dealer look at it. Sadly, whether it is a tractor, car, boat, or what ever , many dealers (and staff) don't take kindly to someone bringing in a product purchase at another dealer.
Without knowing what or who really caused the problem no "blame" can be assigned. Once the problem is figured out then I do hope someone will take on the responsibility to fix the problem.

 

[Mousefield]

its a kioti dk 55, with 50 hours bought brand new. now the dealer i have it at now that wont fix under warranty is hinting they are going to charge me for taking sub frame brackets off and taking pics of the housings, is that right?

I think you REALLY should have the dealer you purchased the tractor and backhoe from deal with it.

 

[Coyote machine]

Ideally it would be best if the OP had brought the Kioti/Woods hoe to the selling dealer. Now it would be best if the tractor/hoe went to the selling dealer for repair- under warranty or not. If not covered by Kioti or Woods then possibly the dealer who made the money when he sold the machine and hoe can fix it at his own expense and make the OP happy, and swap out the Woods hoe for a Kioti hoe, to get things back on track.

I agree with the poster who said we aren't given the small print details of the warranty until AFTER or at best, at delivery. Not informing a customer he could void his entire 4 year drive-train and engine/trans warranty by using another brand hoe is definitely the selling dealer's responsibility.

I disagree that taking one's tractor, car, boat, plane to another authorized manufacturer's dealer in a companies network should be or is frowned upon by the dealer or it's staff. Cars don't even have to have service done in a dealer's network so long as the person, including possibly the do it himself owner uses the proper parts and fluids. Warranty replacement of defective parts is separate matter, but still allows ANY dealer to do the work with no consequences to the owner.

BTW, I've used a Kioti KB-2485, (subframe) backhoe for a good portion of the 600+ hours I've put on between my 2009 Kioti DK-35 and my 2010 DK-40. It has stood up to all kinds of hard work with no problems with it or the tractor/subframe, etc. I'm favorably impressed with it's ability to get most any job done. And I just received my hydraulic thumb kit from MIE, which replaces my previous manual thumb from MIE.

IMHO, this problem should be solved by the selling dealer at no cost nor aggravation to the OP.:thumbsup:

 

[LD1]

You should really be talking to the dealer you bought the tractor from.
He sold you both the tractor and the backhoe and installed it as well. He needs to be the point man to Woods and Kioti

This is kinda what I was getting at. I think you summed it up in a little better wording though:thumbsup:

 

[Mousefield]

Coyote machine "I disagree that taking one's tractor, car, boat, plane to another authorized manufacturer's dealer in a companies network should be or is frowned upon by the dealer or it's staff. Cars don't even have to have service done in a dealer's network so long as the person, including possibly the do it himself owner uses the proper parts and fluids. Warranty replacement of defective parts is separate matter, but still allows ANY dealer to do the work with no consequences to the owner."

I didn't say it was right but that fact is it does happen.
A few years ago I had a leak in my hot tub and went to a local hot tub dealer to have a tech come out and fix it. I had purchased my hot tub in another city and moved it with me to our new house. Because I had not purchased the hot tub from him he refused to send out his technician to service it. I was looking to PAY him to fix the problem. Guess on the good side I ended up fixing it myself and saved :laughing: the money I would have paid him.
Note: It was older, not under warranty and was by a manufacturer he did not carry.

 

[Coyote machine]

I didn't say it doesn't happen either. And I know the tech won't/can't fix it if the hot tub, dishwasher/whatever was bought elsewhere routine. However a hot tub or whatever is NOT a $20-40K purchase item either, sort of apples to mangoes, agreed?

 

[wallace]

EVERYONE JUST STOP!!
First off their is no voided warranty! Kioti can not void the warranty!
Kioti does not have to pay for the fix as it was a Woods backhoe.
Now the right way to go about this is...
Go to your selling dealer and explain what happed.
Then the selling dealer should contact who ever he/she feels is responsible for the issue. Or even take it out of their own pocket.

Woods clearly states in their warranty, that if a manufactures product fails due to their product, IT WILL BE COVERED UNDER WARRANTY!

Now everyone needs to sit back and relax.This is not a dealer issue nor is it a Kioti issue!
This is clearly a issue with a Wood product until Woods states its not their problem.
I have been down this road with Woods and or other aftermarket companies before ALL with great results to both me as a dealer and my customer!

As for the Kioti/McCormick/Woods thing, well it is what it is.

I can't have Polaris warranty my Bobcat UTV's even thought under the seat it says Polaris and on the hood it says Bobcat.

 

[Martian]

EVERYONE JUST STOP!!
First off their is no voided warranty! Kioti can not void the warranty!
Kioti does not have to pay for the fix as it was a Woods backhoe.
Now the right way to go about this is...
Go to your selling dealer and explain what happed.
Then the selling dealer should contact who ever he/she feels is responsible for the issue. Or even take it out of their own pocket.

Woods clearly states in their warranty, that if a manufactures product fails due to their product, IT WILL BE COVERED UNDER WARRANTY!

Now everyone needs to sit back and relax.This is not a dealer issue nor is it a Kioti issue!
This is clearly a issue with a Wood product until Woods states its not their problem.
I have been down this road with Woods and or other aftermarket companies before ALL with great results to both me as a dealer and my customer!

As for the Kioti/McCormick/Woods thing, well it is what it is.

I can't have Polaris warranty my Bobcat UTV's even thought under the seat it says Polaris and on the hood it says Bobcat.

Looks like someone will have to be contacting Woods.

Hopefully they don't pass the blame like the others though! All you need is a he said she said thing and were back to you having a broke tractor and having to pay for it out of your pocket. They want a happy customer they'll step up though.

 

[PoorMansCat]

hmmm, i just went and looked at Kioti's warranty...

It states in easy to read print that they wont warranty for damage done by non kioti backhoes. I hope that they will bite the bullet and fix it.... but they dont have to.I really dont know of ANY manufacturer that will warranty their product if you run other brand product thru it..... heck i had a truck warranty voided cause i used synthetic oil.

does it look like the woods mounting bracket caused the damage????

Wow, just looked at the copy of the warranty statement, holy crap... !!!!
They cover the cylinder block, cylinder head, valve cover and internals, basically a long block, but do not cover anything in the cooling system, electrical system, fuel system, inlet/exhaust system!!!!!..:shocked:
Gee, its easy to offer a 4 year warranty if it doesnt actually cover anything...

 

[grsthegreat]

Wow, just looked at the copy of the warranty statement, holy crap... !!!!
They cover the cylinder block, cylinder head, valve cover and internals, basically a long block, but do not cover anything in the cooling system, electrical system, fuel system, inlet/exhaust system!!!!!..:shocked:
Gee, its easy to offer a 4 year warranty if it doesnt actually cover anything...

well, before you knock Kioti's warranty...yo might want to read Kubotas warranty

They could be brothers

 

[Coyote machine]

I did NOT say anyone's warranty would be void. I did say that Kioti could void the warranty..... IF they determine that abuse or misuse is determined to be apparent, per section #4 item, D, ..."warranty immediately terminated". Since Kioti will deny fixing anything caused by using other than Kioti loaders and backhoes, it would logically follow that if they determine that a Woods backhoe did damage to the tractor's trumpet bell housing(s), it COULD be considered abuse/misuse and consequently they might choose to void the warranty. The wording is vague enough and open ended enough that the manufacturer, (Kioti) holds most, if not all of the cards in the ultimate decisions.
So instead of telling us to stop discussing this dilemma, and for all of us to sit back and relax how about using your knowledge to inform us about what Kioti usually does in situations like this. Otherwise, IMHO, you're just disrespecting US as members of these boards.
The selling dealer IS, again, IMO, the one who ought to be informing the buyer, when they buy a Kioti, that buying any other brand backhoe will cause Kioti to refuse to pay for consequential repairs. I can't fathom too many potential buyers then saying gee let's buy the Woods or XYZ brand so as to encounter problems with their new machine.

 

[Martian]

Got interested in my warranty with what all of you were saying about not covering much. John Deere covers the ENTIRE tractor except batteries and tires, and of course subject to no misuse. But it mentions nothing of aftermarket backhoes or other accessories. Maybe they consider that misuse just don't state it but thats a big plus for JD in my book!

 

[grsthegreat]

Got interested in my warranty with what all of you were saying about not covering much. John Deere covers the ENTIRE tractor except batteries and tires, and of course subject to no misuse. But it mentions nothing of aftermarket backhoes or other accessories. Maybe they consider that misuse just don't state it but thats a big plus for JD in my book!

heres JD's warranty.... which is 2 years or 2000 hours
they specifically say dont warranty injector pump...plus some misc stuff.
Im kinda confused to the wording about engine warranty, it says all are covered EXCEPT tractors??? can anyone explane this? Its in the blue highlight section of the 3rd post?? kind of confusing

 

[grsthegreat]

http://www.tractorbynet.com/forums/kioti-owning-operating/134115-out-fuel-dk45s-8.html

found this interesting link about EPA requirements on emission warranty work REQUIRED on all off road (tractor) engines sold in USA since 1996. Apparently even if its not listed on warranty, the injection system has a 5 year, 3,000 hour MANDATORY warranty...or the company can be fined.

 

[Martian]

heres JD's warranty.... which is 2 years or 2000 hours
they specifically say dont warranty injector pump...plus some misc stuff.
Im kinda confused to the wording about engine warranty, it says all are covered EXCEPT tractors??? can anyone explane this? Its in the blue highlight section of the 3rd post?? kind of confusing

http://www.tractorbynet.com/forums/kioti-owning-operating/134115-out-fuel-dk45s-8.html

found this interesting link about EPA requirements on emission warranty work REQUIRED on all off road (tractor) engines sold in USA since 1996. Apparently even if its not listed on warranty, the injection system has a 5 year, 3,000 hour MANDATORY warranty...or the company can be fined.

Good info. Nice to know about the second, that'll definitely be in mind for the next couple years.

Where did you find the info for the first post. I just got the PDF for the 3320 of Deere's website for their warranty. I don't understand that wording either.
http://www.deere.com/en_US/docs/warranty_pdf/turf_and_utility_equipment/WarrantyUS.pdf

 

[grsthegreat]

Good info. Nice to know about the second, that'll definitely be in mind for the next couple years.

Where did you find the info for the first post. I just got the PDF for the 3320 of Deere's website for their warranty. I don't understand that wording either.
http://www.deere.com/en_US/docs/warranty_pdf/turf_and_utility_equipment/WarrantyUS.pdf

i got it thru JD's links.....a redirect **** if you ask me :laughing: :laughing:. I read it twice....but im kinda confused.

One thing i do know

1. Have a 17 yo dodge cummins diesel engine...... $0.00 cost to repair engine, injectors,exhaust (did burn up 2 fuel pumps though). 250,000 mi
2. Have 6 yo F350 powerstroke diesel... $0.00 engine repair costs. 54,000 mi
3. Had a 1996 JD 870 with yanmar engine.... 1,400 hr on tractor with $0.00 engine related expenses

bottom line.... diesel engines last a LONG LONG time. Its the rest of the rig that goes to crap