BXPanded contact?

   / BXPanded contact? #61  
ZERO excuses for NOT answering the phone or emails.
You might not have product to ship but part of running a business is communication while you are open for business and costs nothing.
 
   / BXPanded contact? #62  
I was ready to order a PTB, but I can't even get their website to take my order! They won't answer the phone either! I am going to go buy the steel and manufacture it myself. It will probably cost me less and I'll get the satisfaction of building it myself! I might change my mind, but unless they get their act together....
 
   / BXPanded contact? #63  
Someone should be able to rattle someone's cage at bxpanded. My FIL is 85 years old and no one blows him off. He gets answers and he doesn't give up until satisfied. There has to be someone in charge there.
 
   / BXPanded contact? #64  
If you read my post #52 my PTB should have been shipped today.

Just got off the phone with them and the guy assured me it was going to ship on Monday. At least I already have my credit card statement and they have been paid.

Still waiting patiently. Well kind of.
 
   / BXPanded contact? #65  
Communication is a good thing.
 
   / BXPanded contact? #66  
they told me mine would be ready to ship last Friday. been out of town, but have heard nothing so far. this coming friday will be a month since they took my $$.
 
   / BXPanded contact? #67  
Do they update their website with tracking information when they ship?
(If you ordered online)
 
   / BXPanded contact? #68  
I ordered a PTB and hydraulic pressure test kit for my BX25 on 4/25. I haven't heard anything yet about when it'll ship but haven't reached out either.

I've never seen a PTB in person but based on other reviews it's well worth the wait even if it took several months. I didn't see anything else like it when shopping for a tooth bar. BXpanded seems to make products to order in house rather than having a ton in stock ready to go like other companies that import from China do.

I don't mind the wait as long as the quality is as others have described. I'll keep this updated, but probably wont reach out to BXpanded until it hits the 1 month mark. It definitely seems to be their busy season!
 
   / BXPanded contact? #69  
Gorhamax, good words.
I look to this website for the good and the bad. I too never saw a PTB before I bought one. They are made 12 miles from my farm in Knoxville Tennessee. Now several of my buddies have or want one too. Like many have claimed PTB really helps dig and clear land. I have waited on Everything Attachments, Danuser, Kubota and other equipment too. Hope you get your order soon and share your results.
 
   / BXPanded contact? #70  
Actually sounds like poor planning on the consumers part. People order implements in the Spring and then are disappointed when manufacturing takes longer then planned. Hurry up and wait or do without. Living in Alaska, the only think immediate is the weather. My Wicked 60 grapple from EA took several months and the wait was well worth it. Same is true with the Piranha Tooth Bar from Bxpanded.
 
 

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