cqaigy2
Super Member
What kind of test are you doing to determine the internet is down?
What kind of test are you doing to determine the internet is down?
It's the same effect as the cable disconnected.How did you know to do that?...i need to dig into mine...it's like the cable is not connected.

Log onto router network...log into router...no internet, nor will my browser reach anything. Router says to connect the cable....it's connected. Log on to Mobley, got internet etc....right now can't go into the details of the Mobley...password issue, looks like I'll need to do a factory reset....and I had all of the passwords documented, just none of the work. SO....something happened not sure what.
To tired to look into it now, maybe tomorrow. Had big work day in yard, and I'm wore out.
Since you get internet with your mobley, i suspect the router. What router, and does it use the mobley input as a modem?Log onto router network...log into router...no internet, nor will my browser reach anything. Router says to connect the cable....it's connected. Log on to Mobley, got internet etc....right now can't go into the details of the Mobley...password issue, looks like I'll need to do a factory reset....and I had all of the passwords documented, just none of the work. SO....something happened not sure what.
To tired to look into it now, maybe tomorrow. Had big work day in yard, and I'm wore out.
GL-AR150-4b6 router and yes usb cable to Mobley.Since you get internet with your mobley, i suspect the router. What router, and does it use the mobley input as a modem?
When connected to mobley, you should see modem connection data like this. If not connected, this will be blank.GL-AR150-4b6 router and yes usb cable to Mobley.
Obvious in router view it says cable connection for internet not connected.
I tried to find the setting under advance, network, to set usb2 from usb0, but router screen different than yours and can't locate.
It simply acting like the cable isn't plugged in.

When connected to mobley, you should see modem connection data like this. If not connected, this will be blank.
I will look up and send exact steps tonight...View attachment 558171
On one of the AR pages, maybe network page, there is link near top that says something like advance features. When you click, you get another login page. This takes you into linux level interface with a lot more options.
How did you know to do that?...i need to dig into mine...it's like the cable is not connected.
GL-AR150-4b6 router and yes usb cable to Mobley.
Obvious in router view it says cable connection for internet not connected.
I tried to find the setting under advance, network, to set usb2 from usb0, but router screen different than yours and can't locate.
It simply acting like the cable isn't plugged in.
On my issue I plugged into my truck and drove to the ATT store to verify I was in range of a working tower. Still no signal from the Mobley. Called customer service and spoke to some very helpful people that determined my unit has failed. I was instructed to contact ZTE for a warranty replacement and swap in my existing sim card.
Before you send it back did you do a full 30 second power on reset of the mobley mine quit a few months ago and the Only thing that got it working was a power on 30 second hold of the reset button