So you bought something from them and they delivered sooner or when promised? Once you send a company your money there isn’t much you can do when delivery is delayed.
I purchased a Box Blade & Front end Forks from EA
they were very helpful in helping me with what was the best fit for the Tractor I have.
They told me the Approximate delivery time for each piece.
I asked if I could have both shipped together to save some shipping cost.
They were more than happy to do this for me.
I received both implements maybe a day after they told me it would be
When I seen the quality of how they build their products I was and am very impressed with how strong their stuff is.
I work in Construction and have seen other brands and the EA stuff in my opinion is superior to the other brands that I have seen. I have been a Welder Fabricator for over 40 years and an Welding Inspector for the past 33 years so I can Honestly say that I know a little about how things are built. If I could build the Implements myself I would. See the pic below I built this because I could. Front Telescopic Boom , Roof & Ripper Extensions on the Hydr. Thumb allowing me to grab larger objects with the Backhoe like these big rocks and full size trees.
When I look at Implements now I check out EA and when it is time for me to purchase more I will be calling EA to match up what will be the best fit for my purposes.
EA will be my 1st choice after owning what they make.
I will gladly wait the time needed for them to get me what I order.
Think ahead and order before you need the Implements. It will cut down on the stress of waiting
Don't wait until the last minute to order stuff. PERIOD. Our society has become way too just-in-time/"on-demand."
PLAN AHEAD.
I just got a flail delivered that I'd ordered months ago (from another vendor). Although it was later than originally expected it was about perfect timing for putting to use (have to wait until my ground dries up).
Keep in mind that shippers' delays are also in the mix (that was the case with my flail). Manufacturers (EA) have little control here. Going into the future (the new normal) people will be better off adjusting their expectations.