Update: @
fasttruck860
I picked up my CT2025 from the warranty repairs and after a week of long overdue hurricane clean-up it seems to be back to perfect working condition.
The information I got from the dealer was that they replaced the four cylinders on the loader with hydraulic cylinders they got from a new CT2025 from another dealer. (probably to make me go away)
I think I need to be clearer on what I meant by "cylinder bypass problem". The hydraulic system was tested and was within factory specs. The actual bypass valve was working as it was supposed to, and there were no leaks in the system. With this, they concluded that at least two of the cylinders were allowing hydraulic fluid to "bypass" the piston inside the cylinder when it was under pressure. This caused the bucket to uncurl and the arms to slowly drop.
They couldn't, or wouldn't, say if it was a bad batch of cylinders but with absolutely no cylinders available at dealers or online, no date on when they would come in, and a complete replacement of all four hydraulic cylinders under warranty, I have my suspicions.
I did question what would happen if the same issue occurred in a year since the cylinders were removed from another tractor of the same make, model and year tractor. They advised that everything was replaced with OEM parts, tractor history was updated online and the other tractor was 9 months newer. Their statement to me was that everything would still be covered for the length of the full warranty.
Other than the length of time to get everything done, the dealer was great and seemed to follow the path that made sense to diagnose the issue and get the repairs done correctly. The warranty approval seemed to take a couple weeks.
My final statement is to carefully consider the extended warranty when you make a large purchase such as this. Very seldom do I get an extended warranty on any purchase, but the finance manager was good at explaining it and I went for it to the tune of $2800.00 and change. At this point I have had a beast of a tractor for 18 months and am extremely happy with my purchase. Having said that, The repairs I just needed (new radiator, 4 FEL cylinders and the front CV boots) would NOT have been covered on the standard warranty. Total bill, if I had the dealer do exactly what they did, and it wasn't covered would have been over $6300.00. So far I am out of pocket for the gas to and from the dealer, twice, and my time. I'm way ahead. YRMV
I hope this helps someone.