Willl
Elite Member
The gear too ?hknapp said:
GC2310 Wrong Pump installed
- Thread starter hknapp
- Start date
- Views: 37284
They're replacing the pump AND the gear. It was as tore up as the pump shaft was. Yup, that's a job. HST off, Transmission Cover off, messy!!
I don't know the difference between 370 and 470 on the pump number. I haven't googled shimadzu to see if there are any particulars on the pump. I know there isn't anything in the Tractor Service or Parts Manual.
I don't know the difference between 370 and 470 on the pump number. I haven't googled shimadzu to see if there are any particulars on the pump. I know there isn't anything in the Tractor Service or Parts Manual.
Aaron hoedown
New member
- Joined
- Oct 5, 2011
- Messages
- 21
- Tractor
- Massy 2310 TLB
I've got a 2310 that I bought brand new. It's over the warranty time wise (04?), but it's ONLY had 455 hours on it when my pump tanked. I payed to have it fixed (2000$). Asked for a goodwill warranty? Massy offered to pay HALF OF THEIR COST ON THE PUMP(180$)!!!! I'm pissed!!! Can anybody help me out? Any ideas, or hints?
wallace
Veteran Member, Approved Advertiser
You have a 7 year old tractor....You got Massey to pay half the cost on the pump....
You are upset?
I say you should be very thankful they did that.
7 years old!
I can't even imagine any manufacture car,truck,tractor, etc doing anything like that.
You are upset?
I say you should be very thankful they did that.
7 years old!
I can't even imagine any manufacture car,truck,tractor, etc doing anything like that.
They manufactured some of the early tractors with a pump that had a shaft which was too short. After they started to have problems, they changed the design to a pump with a longer shaft. They know the rest of the ones they made with the short shaft are very likely to fail, and they did nothing about it, except quietly wait for them to go out of warranty.
Now they offer to pay $180 toward a $2000 repair which resulted not only from their defect, but their further negligence to make any effort to correct their known defect.
By any reasonable standard, a recall years ago while these machines were still under warranty, would have been the right thing to do.
Add to that, they also have an admitted known defect in the front pinion gear that they have basically handled the same way. They fixed the ones that failed early, and waited for the rest of them to go out of warranty, rather than accept the responsibility for their mistake.
Then, to add insult to injury, you think he should be grateful for their generosity?
Years ago, when everyone was all giddy about the "free" hat AGCO sent them, I said, they can keep the hat, I just hope they to stand behind what they built. Looks like my skepticism was well deserved.
I am also not interested in what will come from you next in the form of stories about how "generous" they have been with your customers, that won't do anything to mitigate this situation.
Since the issue with the pump borders on fraud, perhaps enough of these failures will occur to attract a class action lawsuit.
They can't get away with this kind of business practice today, because the internet gives us a chance to find out how they do business. Trust me, each one of these tractors will result in at least one family who will not purchase a MF product again.
I would really like to know if the rest of us can head this off with a preemptive strike?
Since the gear has been quietly modified to correct their mistake, would just replacing that, keep the rest from failing? Does the pump have to go too? Or, should I just wait for it to blow, and become a lawn ornament? (In which case it will be parked on a main street, with a big yellow lemon painted on it).
Anyone have part numbers for the gear, and the longer pump?
Since the gear has been quietly modified to correct their mistake, would just replacing that, keep the rest from failing? Does the pump have to go too? Or, should I just wait for it to blow, and become a lawn ornament? (In which case it will be parked on a main street, with a big yellow lemon painted on it).
Anyone have part numbers for the gear, and the longer pump?
wallace
Veteran Member, Approved Advertiser
Although I do not agree with the way manufactures handel issues like this, unfortunally it is something that we consumers have to live with.
I have seen this several times in the past ie;
Kioti: injector pumps.
New Holland: cracking bell housing
Kioti: cracking loaders
Montana: craking loader bearing boxes
Meyer: E60 pumps
Ford: 6.0 powerstroke engines
Ford: 6.4 powerstroke engines
Jaguar: S type transmissions.
ETC...
ETC...
I'm sure there is just about a flaw or mistake in just about everything that is being made. It just a matter of time if it will fail, quit, break, or just stop!
Again I dont agree with "known issues" Seems like the only way something get attention and fixed is if it is deemed unsafe.
I have seen this several times in the past ie;
Kioti: injector pumps.
New Holland: cracking bell housing
Kioti: cracking loaders
Montana: craking loader bearing boxes
Meyer: E60 pumps
Ford: 6.0 powerstroke engines
Ford: 6.4 powerstroke engines
Jaguar: S type transmissions.
ETC...
ETC...
I'm sure there is just about a flaw or mistake in just about everything that is being made. It just a matter of time if it will fail, quit, break, or just stop!
Again I dont agree with "known issues" Seems like the only way something get attention and fixed is if it is deemed unsafe.
MFRED
Platinum Member
Don't forget about the Cummins "53" blocks & the KDP in the early 12 valves.
Not every pump will fail. Just had an early 2300 through with 1600 hours on it, original pump. But, have also replaced the "updated pump" on tractors with 200 hours. I think we've seen more with contaminated oil fail the pump splines than anything.
Not every pump will fail. Just had an early 2300 through with 1600 hours on it, original pump. But, have also replaced the "updated pump" on tractors with 200 hours. I think we've seen more with contaminated oil fail the pump splines than anything.
cdaigle430
Veteran Member
Even when a manufacturer knows of a known defect like this, all they do us close their eyes and cross their fingers. When a failure occurs, the weed out some buy denying a defect. If they cannot deny a defect, then they offer to just pay part of the costs. If it's no longer under warranty-well-if it's not a safety issue your at their mercy. If a lawyer is needed then they win or lose on a case by case basis.
This is how they all weed out the majority of manufacturer costs hoping that we will either pay for it ourselves, fix it ourselves, or manufacturer has to pay a fraction of the costs.
The only time a manufacturer does a recall is if it's a safety issue due to the know defect even if it's no longer under warranty.
This is how they all weed out the majority of manufacturer costs hoping that we will either pay for it ourselves, fix it ourselves, or manufacturer has to pay a fraction of the costs.
The only time a manufacturer does a recall is if it's a safety issue due to the know defect even if it's no longer under warranty.
If you meant to say, the only time a manufacturer does a recall after a unit is out of warranty, is if it is a safety issue, that is generally true.
If you meant to say, manufacturers only do recalls when it's a safety issue. That is incorrect. While injury claims are a strong motivator, manufacturers do recall products to repair flaws in designs, and manufacturing. Particularly, when they care about their reputation.
This defect was know when these units were still under warranty, and it is a serious enough defect that it required them to not only change the pump to one with a longer shaft, but apparently those who have gone through this have said they also modified the gear it drives.
There is an implied warranty of fitness when you buy a product. This means the item is fit for the use that it was intended for. A case can be made these units were not fit for such use. Time will tell, but it's starting to look like the fact that the remaining units are getting used infrequently is the main reason they have not yet failed. If the company knew these units had this fatal defect, kept selling them, and did nothing to correct them, a case could be made for fraud.