Take it out of context and it just doesn't look right does it CarDoc.
It was your words and they look bad on you so dont act like you know me or anyone else that makes an honest living fixing cars thats how that looks. :laughing:
Take it out of context and it just doesn't look right does it CarDoc.
OK, let me get this straight...
If I take my 4 year old vehicle that I bought new and have now driven for 80,000 miles in for repair because it has a 5 year/1000,000 mile warranty, it will be one price.
However, If I take the same make/model car with the same 80,000 miles that I bought used when it had 20,000 miles on it (so I did not get the full warranty but I did put the majority of the moles on it) that now I have to pay a higher rate since the car with the same number of miles and the same year of manufacture is somehow older and harder to work on?
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My words were based on my opinion, I had hoped I made that part clear. My opinion of course can only be based on my particular experiences, which in this case does not include anyone from the Kansas area. I guess maybe choosing my words more carefully next time to be sure and not offend anyone would be the politically correct thing to do.It was your words and they look bad on you so dont act like you know me or anyone else that makes an honest living fixing cars thats how that looks. :laughing:
irwin;2461823
Don't confuse warranty time.. shops aren't suppose to make any more money than to cover expenses at warranty time (on newer vehicles only, older vehicles we lose some money.. but we have to do the job for that price)
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The fact that you were misled and the job pays less than you were told doesn't change the estimate system that we've been talking about.. A slow tech should not be rewarded for slacking off...period. Conversely, a gifted tech should not be penalized for being exceptional
OK, let me get this straight...
If I take my 4 year old vehicle that I bought new and have now driven for 80,000 miles in for repair because it has a 5 year/1000,000 mile warranty, it will be one price.
However, If I take the same make/model car with the same 80,000 miles that I bought used when it had 20,000 miles on it (so I did not get the full warranty but I did put the majority of the moles on it) that now I have to pay a higher rate since the car with the same number of miles and the same year of manufacture is somehow older and harder to work on?
I guess I just don't get it.
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If you get an estimate for a 2 hour job, but the job takes 2.5 hours. Who pays for the extra 1/2 hour ?
Book rate assumes close to a worst-case scenario - seized fasteners, etc. If it takes longer than book rate, either it's as bad as a job can be (at that should be obvious by looking at general condition), or the guy is just slow. I shouldn't pay extra because the mechanic is incompetent.
JayC
no complaining customers claiming the radio does not work since he fixed the check engine light
My words were based on my opinion, I had hoped I made that part clear. My opinion of course can only be based on my particular experiences, which in this case does not include anyone from the Kansas area. I guess maybe choosing my words more carefully next time to be sure and not offend anyone would be the politically correct thing to do.
I am sorry if you took such offense to my words. I will be sure to stop into your shop if i am ever in kansas area to have you hook up your machine to my car, just to feel like I got a good deal from you.
Guess i will just keep my opinions to myself from now on huh?
I just have to wonder how many responders to this thread that have negative opinions of the pricing practice (flat rate) of the repair industry have ever made a LIVING working as a mechanic. I am willing to bet few if any. If you do not, then why did you not become one? If you are complaining you can always change careers and become one.
Yesterday I had a conversation with a fella that drives a truck for a regional grocery store chain. He said he earns $27.00 per hour on the clock and he said he had excellent benefits. No tools to buy, no technology to keep up with, no busted knuckles, no complaining customers claiming the radio does not work since he fixed the check engine light. I am sure somewhere his wages are figured into the price of groceries. By the way, he said he used to work as a mechanic.
I have the utmost respect for qualified technicians; they deserve every penney they earn.
JJ's real issue is he was lied to, the book time is 1.2 as per Alldata. I will not condone the dishonest business practice he was subjected to. I try to treat my customers like I want to treated.. fairly and honestly.. The book time system is normally a benefit to our customers.. because most jobs take more time then we are given by the book.. fact.
However some techs are slow and some are not slow.. we could use another word, but slow works. This works too: Some techs are exceptional, some aren't.
Exactly right I have been wondering the same thing!
I bet as soon as most average joe hourly and salaried people had to actually be tied into the cash flow of a business good or bad by their individual production numbers and had to bring a huge part of the "tooling" at their expense into the equation and did all that at a small percentage of the actual cost of sales they would run out the door with their hair on fire.
JJ's real issue is he was lied to, the book time is 1.2 as per Alldata. I will not condone the dishonest business practice he was subjected to. I try to treat my customers like I want to treated.. fairly and honestly.. The book time system is normally a benefit to our customers.. because most jobs take more time then we are given by the book.. fact.
You mean because they recognize a bad deal when they see one?
Or because they wouldn't want to be subjected to feeling the "need" to charge somebody 3 hours time for a <1 hour job?
That may be one issue JJ has, now that he knows the real book time, but I'd bet he'd still be P.O.'d if they quoted 1.2 hours & the guy did it in say 30 minutes, which a "gifted" mechanic can prob do in some cases ... less P.O.'d, but still P.O.'d.
I don't think automotive repair has a significantly different efficiency.