---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD.

   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #51  
Here's an easy fix. Took me all of 5 minutes.

Step 1: Go to Messicks web site.

Step 2: Punch in your model number.

Step 3: Print out all parts diagrams you think you may need.

Step 4: Continue to order your parts from Messicks.

Or, download them from Kubotabooks, ASAP.

EDIT: sorry, I guess I should read the whole thread before replying, as someone else already said this.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #52  
...
My gosh, I can even call up my owners manual and parts manual for my 5 year old Craftsman online. :eek::eek: I recently exploded GE parts manual on .pdf online at GE.com, to find a part for my wife's stove. Free and available. It was listed under customers service. (there's a concept!!)
...

I was able to download a full service/owners/parts manual for my 1970's Troy Bilt Horse tiller from MTD.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #53  
$300?

I paid $39.95 for the parts manual & $87.05 for the workshop manual.
At Messicks.

For a bunch of guys who don't think twice about pitching $300 worth of SUDT (consumables) after 50 hrs I'm kind surprised that a $130 investment in durable goods is such an outrage. A lot of folks say that their decision to buy Kubota was based on getting the same or more capability in a tractor for less money than the competition. So here's one place they get to make up a small piece of that coin.

-Jim
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #54  
I agree that its their right to charge what they want for what ever they want. I just think it isn't very smart on their part when their competitors give this information away for free.

Guess I have to respond to this one. I see this info can be bought for $200 to $300 so it apparently has a value/cost. It has no value to me and I would guess 95% of Kubota owners. Nothings free. You say other tractor compnaies are giving these manuals away in one form or the other. JD wanted $3000 more for an equal tractor 6 years ago when I bought my first tractor and NH wanted $2500 more. I chose Kubota now 10 times over those other brands. If Kubota provides free stuff that only 5% of their buyers want/need then the rest of us have to pay for it. Someone is paying for it. In JD and NH's case, if they are providing it "free" then all buyers are paying for it not just the users as in Kubotas case. What about free oil filters for life for all buyers or even free SUDT for life for all buyers. Nothing is free but if you use it you should pay for it and not expect me and the rest of us that don't want it to suppliment or pay for it for you. Now Messicks tried/did to help their parts sales by bypassing the sellers of this info and it has finally came to an end. They had a money making objective in mind for their posting of this info and that's great but the company that owns the product that they were giving away to benefit their company(Messicks) has finally protested. Seems no one knows whether Kubota is loosing/making money off of this knowledge or the company that Kubota gave/sold this info to. Anyway, someone has protested that they are losing money by this info being given away free. Now if you feel Messicks has your best interests at heart and not their income producing company then they will buy this info and give it to you free. I can tell you that's not going to happen. They need/want to make money so they shared someone elses product for awhile since it was free for them but they are not going to now pay for it to share it with you. If they did, then they would have to raise their prices on all their products to stay in business, even on parts that people that don't want/use this info buy from them. They had a good run and be thankful for what you got free for awhile and hurry and download it before it's gone.:)
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #55  
I have no problem with Kubota wanting to protect intellectual property - IMHO it is 100% their right.

But electronic distribution of media is no longer a thing of the future - it is now. So what is the motivation for not adopting it? I wouldn't even mind if they wanted to charge for it, subscription based. I wouldn't like it, but would accept it.

I always buy service manuals in hardcopy, but also have bought or subscribed to electronic versions as well. It is easier to get updated information, search for info, etc - more efficient across the board. The hardcopy, whether a book or printed from electronic, goes with me while I'm under the hood.

Also, service manuals and parts manuals are two different animals, IMHO. A service manual could be considered to cost the dealers some service business. A parts manual just makes a parts transaction easier and more efficient on both the dealer and customer, in most cases.

Ironically, I went to Kubota's site last night to look at snowblowers for my BX24. Under the implements page for the BX60 series, they only show a picture - no description, specs, part#, etc. They used to have that information listed for the BX50 series (I could still find the old pages with a Google search) Also, if you click on the Gallery, it downloads a ZIP file of pictures. So maybe they just don't execute an online presence well.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #56  
You say other tractor compnaies are giving these manuals away in one form or the other. JD wanted $3000 more for an equal tractor 6 years ago when I bought my first tractor and NH wanted $2500 more. I chose Kubota now 10 times over those other brands. If Kubota provides free stuff that only 5% of their buyers want/need then the rest of us have to pay for it.
If you read what Messicks posted, they can still give the parts diagrams away, they just cannot have them on a publicly accessible website (so you have to email Messicks to get the diagrams, but they will not charge you for them).
Thus cost (ie: charging someone for the diagrams vs. having them available for free) IS NOT A FACTOR in this situation, it is just that Kubota does not want to have the diagrams on a public website.
I do not see why there is a difference between having the diagrams on a public website and emailing them to people who visit said public website and request them, but I am not a lawyer.

Personally, I am going to email them and get the diagrams becuase they are easier for me to navigate in PDF form than on the website (and then I can throw them on the beater laptop and take them to the shop to look at how something goes together if I need to).

Aaron Z
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #57  
Kubota must be like that other Japanesse company ( Toyota) trying to hide something.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #58  
Or, download them from Kubotabooks, ASAP.

EDIT: sorry, I guess I should read the whole thread before replying, as someone else already said this.

kubotabooks parts is not the same as the one on messicks. messicks has a better diagram and has prices ready. exactly what we need.

Like someone said, we could do a petition to prevent this from happening having this kind of resource taken away. I dont mind signing up for an account if this is what we need to do to protect the EULA. Owning a kubota should entitle you to see parts on line to keep it running top notch.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #59  
The purpose of a repair manual is to provide directives to accomplish a repair. Yes, there is major research involved and a cost for a Shop Manual is to be expected. X number of dollars for print version, X number of dollars for electronic version (if there were one). No reasonable person would object to either offering.

The purpose of a Parts list, however, is to sell parts. This is a matter of profit for the manufacturer and distributor of the parts, but is first and foremost a matter of customer service. Providing the customer a way to identify and properly order parts is a reflection of the manufacturers support, after the sale, of their product. How well a company supports its customer after the sale is important part of evaluating a company's performance.

There is almost nothing that demonstrates that Kubota is particularly media or communications savvy. Their internet presence is often out of date and sorely lacking in information. Kubota dealers complain that printed materials which show options, accessories and lists of implements are woeful or non-existent.

Orange tractors are wonderful machines, but Kubota's performance in these areas is rinky dink and falls far short of the other "major" players in this field.

Still driving Orange, but not wearing blinders.

They can and must do better.
 
   / ---I hate Kubota at times!!!!!!, so long Messick catalogs online...SAD. #60  
I've never had a reason to look at Messicks online catalogs as I have a green machine, but I surfed over to have a look and see what the fuss was about.

Just picking a random machines and random parts, it is a amazing web presence and will be surely missed. It was really refreshing to see a actual picture, and to scale on most, of what you were buying. Much better than the jdparts.com website.

I wish something could be worked out. Maybe go to a password system or something so it wouldn't be "public". Wish I had it for my JD 3720.

Matt
 

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