Sorry about a bad first post.
I probably should not have posted last night. I had just got off the mower after almost 3 hrs. The more I mowed the more I got mad about setting on a 29 year old mower with a 44" deck.
If the only replace the bent parts, what caused them to fall off in the first place?? They should find out why it keeps losing the top pins, right???
First problem was the groove in the tire. I did call and a salesman came to the house and looked at the tractor and found out the tires were in the narrow position. He did offer to send out the field repairman or we could change them. I said its no big deal to swap the tires so he helped me do it.
The first time the deck fell out was the front bracket came out, my wife was mowing her brothers yard she called me and I put it back together so she could finish.
The second time the deck fell out was the upper pin that had put the groove in the tire, it was a sunday last year, I had a pin that fit so to get it together I installed the pin and a cotter pin, thought the tire might had something to do with the cotter pin coming out. I did not call the dealer as I completely forgot about it.
The third time the deck fellout it bent up the long arm and plate that goes from the front of the tractor to the rear of the deck. Called the dealer and asked for the salesman that sold us the tractor, he was gone for the day the operator then sent me to the parts desk. Told him of the problem and they ordered the parts. The parts guy gave me rings to put in place of the cotter pins. I did install them, should of had them do it but it was not a big job to do it. I thought that the pin I installed might of caused the problem, that is why I did not have the dealer do it.
The last time it fell out the it was an upper pin again but it was the other side. I did call the dealer this time. The salesman thaat sold up the tractor was gone again. I was trasnfered to one of the salesman I have know for years and he is the one I am dealing with now.
I am going to call the dealer to see if they are going to fix the problem or just replace the parts.
I probably should not have posted last night. I had just got off the mower after almost 3 hrs. The more I mowed the more I got mad about setting on a 29 year old mower with a 44" deck.
PaulChristenson said:So after they replace these things, why would you feel the tractor would NOT mow?
If the only replace the bent parts, what caused them to fall off in the first place?? They should find out why it keeps losing the top pins, right???
Yes I failed in that.Also, if you have a warranty, WHY would you NOT have called the dealer on the first problem?
First problem was the groove in the tire. I did call and a salesman came to the house and looked at the tractor and found out the tires were in the narrow position. He did offer to send out the field repairman or we could change them. I said its no big deal to swap the tires so he helped me do it.
The first time the deck fell out was the front bracket came out, my wife was mowing her brothers yard she called me and I put it back together so she could finish.
The second time the deck fell out was the upper pin that had put the groove in the tire, it was a sunday last year, I had a pin that fit so to get it together I installed the pin and a cotter pin, thought the tire might had something to do with the cotter pin coming out. I did not call the dealer as I completely forgot about it.
The third time the deck fellout it bent up the long arm and plate that goes from the front of the tractor to the rear of the deck. Called the dealer and asked for the salesman that sold us the tractor, he was gone for the day the operator then sent me to the parts desk. Told him of the problem and they ordered the parts. The parts guy gave me rings to put in place of the cotter pins. I did install them, should of had them do it but it was not a big job to do it. I thought that the pin I installed might of caused the problem, that is why I did not have the dealer do it.
The last time it fell out the it was an upper pin again but it was the other side. I did call the dealer this time. The salesman thaat sold up the tractor was gone again. I was trasnfered to one of the salesman I have know for years and he is the one I am dealing with now.
I am more than happy to give the dealers name to anybody that wants it. I have been more than polite to them.There has been nothing but respect to them or them to me.I'd like to hear the dealer's side of this story.
KB
I am going to call the dealer to see if they are going to fix the problem or just replace the parts.