Kioti Impliments anyone ?

KiotiKevin · Jul 9, 2004

Hi guys,
Just wondering if anyone is having any trouble getting Kioti Impliments directly from Kioti. I ordered a RFMower when I ordered my CK25 on April 28/04; I got my tractor last week and still no Mower. I also ordered a Rotary Cutter 3 weeks ago and still nothing ! My dealer and another dealer close by, order together to get a full load and split on the cost of shipping. I am told they sent a trailer to pick up a load as late as last Wednesday at a cost of $3000, when the truck got there they didn't have half of what they said they did. This is extreamly frustrating for me as a customer and I'm sure equally frustrating for dealers as well(I trust my dealer, because he has an encellent reputation). I'm getting tired of calling my dealer all the time and I'm sure he's getting tired of hearing from me. I can't understand how this company can be so unorganized. Regardless if they are moving from one plant to another somebody in their Administrative Network is screwing up badly in my opinion when I read about all the other Kioti owners having similar problems with ordering.
What is important to note is, I love my new tractor and I believe it is the highest quality and best bang for my buck in comparison. The sad thing is, I believe they have a serious inability to deliver the product to the customer on time. I would appreciate any in-put - is it just on this end or is it with Kioti ?
Kevin

Noland · Jul 9, 2004

I bought a CK20H a couple of weeks ago. I had to wait almost two weeks for the front end loader and R4 tires, but my dealer had the rear finish mower, box blade and tiller in stock.

Skitch · Jul 9, 2004

Well, I just ordered a Kioti 72" RFM with my LK3054XS, and didn't have a problem at all. I was concerned because of the delays that pseudofarmer was encountering, but my dealer pulled through and delivered within the time frame he said he would.

I was shooting the bull with him the other day, and he said that he was selling more of the Kioti brand mowers than any of the others he carries, even to the non-Kioti owners. It seems he's not having any problems getting them at all. That being said, I'm not sure if this is a Kioti problem or a local dealer problem.

If I had been waiting since April for a mower and cutter, I would be looking to another dealer that could get it. I know you said that your dealer has an excellent reputation, but that long to get two basic items seems pretty ridiculous IMO.

Maybe the Kioti dealers here can offer a little more insight on this.

KAB · Jul 9, 2004

I ordered a 60"rfm in the middle of March, I did not receive it until the end of June and then it had to be shipped from a dealer in California (I am in Ohio).

If you call Kioti's customer service they can give you an idea of what is going on. You can also request they search the dealers on a national basis to see if they can locate you the mowers. My dealer was ready to see if I would accept landpride in place of the Kioti mower. (They already had convinced me how much better the Kioti was, so I probably would have declined.)

Kurt

KiotiKevin · Jul 9, 2004

Skitch, who is your dealer? Maybe I'll give him a call and any other dealers who can tell me if they're having any trouble getting the same 60" impliments. I can also relate to Kab, they sent my tractor with a 54" bucket instead of a 60", it just arrived today - it came out of California by courier 10 days to the east coast here in Nova Scotia, Canada. I appreciate the response.
Kevin

KiotiKevin · Jul 9, 2004

I'm going to call Kioti on Monday - I'm tired of waiting !
Kevin

KiotiJohn · Jul 10, 2004

( I'm going to call Kioti on Monday - I'm tired of waiting !
Kevin )
I wonder how much your being in Canada has to do with the delays? I do know that a LOT of things have been delayed here in the states, and add a border to that may make it worse. I'm sorry you're having such a bad time. My dealer told me the other day, on a sad note, that he only had four tractors on the lot and was waiting for tires, tractors and manhy other things from Kioti. I waited 3 MONTHS for my backhoe! John

GerardC · Jul 11, 2004

I wonder how much your being in Canada has to do with the delays? 

I was thinking the same thing too.

Also, skitch is in NC. I would think that also has something to do with his getting what he needs so fast. G

bncsauve · Jul 12, 2004

I went to my dealer to order a 52 inch field mower. He tried to order from Kioti and was told that they didn't have any and didn't know when they would be getting any. Seems all the Kioti products are very popular these days.

depratt_equip · Jul 12, 2004

The RFM are made in Italy and they did run low on those and should be back up to normal stock now as I just got in a big load of them. The cutters are made by Midwest, I don't know if they are having any problems keeping up with supply or not but I was also told that Kioti was out of stock on them. We are also a Titan Tire dealer and some of the Titan tires have been hard to come by, especially the R4 Ind Tires. Dealer rep told me things were getting better but still not back to full operation after they moved an entire plant. I’m not trying to make excuses for Kioti being out of stock but sometime it’s just out of their hands.

I don't think this shortage problem is entirely only with Kioti as I have heard dealers of other brands having some of the same problems. A lot of the problems we have been having are delivery of shipments from Kioti. Seems there is a shortage of drivers right now. They have the trucks ready to go but no one to drive them. From what I hear Kubota is in the same boat.