Last straw for this dealer

[riptides]

Sorry,

But did you ask the following:

Estimated Time
Materials to be used and
Estimated cost?

Face it, sometimes you have to ask the questions.

-Mike Z.

 

[LoneCowboy]

only a ripoff service joint would charge 339 dollars for what is obviously right around a $100 repair.
parts were $25, and that's reasonable
it's the 4 hours of labor that's unreasonable.

trust me, never going back again. ever. Anyone wants the name, feel free to PM me.
Beyond upset about it.

 

[schmism]

its simple....

YOu say

Ill pay you the $135.67 it should have cost

or ill walk away and you can keep it.
h3ll a new 6' KK hog is like a whole nother $150! more right!

 

[pinemountainman]

Don't you just "LOVE" it when somebody gets a bonus in paid on your behalf or you just didn't know that you got everyone lunch for the week! LOL

 

[Slacker]

Brian,

Just find a new dealer. Be sure to send the owner of the old dealership a detailed letter politely explaining why you chose to take your biz elsewhere.

 

[LoneCowboy]

apparantly you only have to beat me over the head 5 or 20 times before I get the message.
New dealer found
we'll never be back to this one
never.

 

[Robert_in_NY]

Sorry,

But did you ask the following:

Estimated Time
Materials to be used and
Estimated cost?

Face it, sometimes you have to ask the questions.

-Mike Z.

It comes down to trusting your dealer. The history between lone cowboy and this dealer isn't very good. If they had some sort of problem with this job then they should have explained it to him. From everything LC has told us regarding this dealer it doesn't surprise me.

I had the 3pt frame break on a snow blower. I stopped at the dealer that I was near at the time. I like the guys there but don't have very much history there and they don't see me enough to remember who I am. Anyway, The frame broke and was bent up bad. Pulled in and parked the tractor there and asked them to fix it as I had no welders at the farm I was heading to. They rebuilt the frame and painted it up and only charged $130. This was 3 years ago and for the amount of work they did it was well worth the $130. Some dealers are great, others aren't. They knew I was in a bind and was 20 miles from my home farm. It would have been a great time to make a few extra dollars like LC's dealer appears to have.

 

[riptides]

It comes down to trusting your dealer. The history between lone cowboy and this dealer isn't very good. If they had some sort of problem with this job then they should have explained it to him. From everything LC has told us regarding this dealer it doesn't surprise me.

Yes, it was a glorious relationship. And LC hoped for the better. If he had asked the questions he may have never been in that situation.

Never assume someone will do the right thing.

-Mike Z.

 

[Z-Michigan]

Never assume someone will do the right thing.

-Mike Z.

That's a pretty sad way of operating in the world. It protects you in some ways, but at what cost?

My local Jeep dealer recently charged me $12.75 PER QUART of oil for an oil change, and simultaneously charged me for 8 quarts when the engine only holds 6.4 (per owner's manual and when I've done changes myself). I called them on the # of quarts and they changed the bill to charge me for only 6 (7 would have been justifiable, I guess), but the price per quart is still insane. I know dealers have some markup, but in prior changes they had charged me $8 per quart, while I know that this type of oil (a specialized synthetic from a specific brand) retails for $6 or so. I could put up with the $8 price, but with no warning they charged me 60% more than that. Should I have to ask before each and every oil change what the price per quart of oil is going to be? Can't I assume it will be reasonable within my prior experience at the same dealer, and the industry custom?

 

[shvl73]

Can't I assume it will be reasonable within my prior experience at the same dealer, and the industry custom?

I always thought it was common to take jobber price X2= billable price.