whiz
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- 26
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- South Central, Ohio
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- Mahindra eMax 22, '41 Ford 9N, '48 Ford 8N
The hoses on my Mahindra are Italian. Go figure.
Mahindra: Nothing but problems
- Thread starter dmize
- Start date
- Views: 191864
The hoses on my Mahindra are Italian. Go figure.
the old grind
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- Jul 21, 2012
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- NH T-1520 HST, NH TC33DA HST, Case DX26 HST, .Terramite T5C, . NH L785
Hah, never know where stuff is sourced from. (.. just crazy how much in ammo/reloading from market 'competitors'.)
I'd like to think Mahindra would recognize a serious issue and upgrade spec on hoses and any other obviously substandard, vendored components, uh like .. starting 'long ago'. Maybe not. :yuck: Meanwhile, KiwiBro, the OP, others are gettin' hammered, and if jerky dealers are also costing sales they might have more to look into.
IMO, owners shouldn't have to refine a major product to any extent to make it reliable and safe period, and if you're never fairly compensated (hardly likely) the foot-draggers owe you BIG for your troubles. (in a way, we're all waiting for some action! ...) :grumpy:
First, Thank you all for your support and advice, your replies. Dave, I wrote Mahindra and told them you are an incredible asset to that company. THANK YOU for all the emails, posts, and assurances.
There were at least 7 hydraulic leaks and a few of other line re routing that had caused loader hoses to leak because of sloppy assembly.
Separately, The suction tube was leaking due to dry rotted rubber hoses, that I know of.
Another line from the hydro pedals to the transmission leaked cause it was kinked in half like you were trying to stop water on a garden hose.
Another problem it had is that the machine would "tick" forward when parked on an incline unless the bucket was down and digging in. After a couple of days the Backhoe would be on the ground presumably from a rear remote leak, but the causes could not be verified by myself.
That doesn't get into the electrical short, fuel line(s), and incidental/superficial issues like the hood support strut failure and the throttle control cable adjustment. It's getting hard to remember all the different problems there have been so many.
From the loader line schematic in my owners manual and the online parts diagrams, I could see how there could have been confusion getting some parts, but it has just taken too long. From what I gather, the dealer has to get approval for the warranty repair which may take a day or two, then they have to order the part, takes another 3-5 days, then they have to install it, then they discover another new puddle on the floor and the process starts over. I put together a list of the leaks I could find and flagged the hoses with orange surveyors flagging so they could get as many ordered in one shot as possible, but after it left my possession, I don't know if they found more than I listed. In this respect, I have some sympathy for the dealer who has to operate in such a cumbersome procedure on such poorly assembled equipment, and an apparently terrible parts availability and supply. I can't imagine the Mahindra customer service person's job in Texas. Certainly wouldn't be like the Maytag repair man.
I don't think it's fair to be without the tractor not to mention have it count against my warranty. Quite frankly, I would like to extend the everything warranty out to the full 5 years in order to keep and prove this tractor which is contrary to my lesson learned about buying something because it has a warranty. With all that said, I do think some sort of an equitable adjustment is in order. THis has taken an incredible amount of time away from my life to deal with this, not to mention ratchet up the stress level for something that was supposed to make my life easier and make chores more efficient. It has done quite the opposite and been an absolute headache taking time away from family, friends, and work.
Some of more reputable dealers here say the powertrain is solid on this machine with no know issues, but how could one experiencing a multitude of warranty issues feel comfortable with that assertion? What do you think the wait time would be if an engine or transmission component went out? What do you think my level of confidence is that if the hoses are dry rotted and sloppily assembled, or so cheaply designed to save a few cents on hard lines, that the hydrostatic transmission, engine, axle internals didn't get the same short cuts? Sure they look beefy and weighs a lot, but is a fat kid strong? Likewise, if an athlete has great statistics, but is always sitting on the bench because of some injury or suspension, how is he contributing to the team?
One of the reasons I went ahead with the purchase of the tractor was because of the warranty. A year later that seems like a foolish consideration to have merit in a final decision, though I am glad it has one and appreciate Mahindra standing behind it. One of my lessons learned in this experience is "don't buy something because of the warranty it comes with" (I think the late great Chris Farley said something like that in "Tommy Boy", only it was a little more colorful
. A warranty is hollow assurance of the quality of the tractor or whatever you are purchasing. Make sure the merits of the machine alone stand alone as being a superior product first, the warranty is just incidental to the purchase. The second lesson learned is do not assume that a NEW tractor has been manufactured with modern twenty first century quality assurance or in a modern facility.
Kiwi, Grind, spydr, others, thank you again.
There were at least 7 hydraulic leaks and a few of other line re routing that had caused loader hoses to leak because of sloppy assembly.
Separately, The suction tube was leaking due to dry rotted rubber hoses, that I know of.
Another line from the hydro pedals to the transmission leaked cause it was kinked in half like you were trying to stop water on a garden hose.
Another problem it had is that the machine would "tick" forward when parked on an incline unless the bucket was down and digging in. After a couple of days the Backhoe would be on the ground presumably from a rear remote leak, but the causes could not be verified by myself.
That doesn't get into the electrical short, fuel line(s), and incidental/superficial issues like the hood support strut failure and the throttle control cable adjustment. It's getting hard to remember all the different problems there have been so many.
From the loader line schematic in my owners manual and the online parts diagrams, I could see how there could have been confusion getting some parts, but it has just taken too long. From what I gather, the dealer has to get approval for the warranty repair which may take a day or two, then they have to order the part, takes another 3-5 days, then they have to install it, then they discover another new puddle on the floor and the process starts over. I put together a list of the leaks I could find and flagged the hoses with orange surveyors flagging so they could get as many ordered in one shot as possible, but after it left my possession, I don't know if they found more than I listed. In this respect, I have some sympathy for the dealer who has to operate in such a cumbersome procedure on such poorly assembled equipment, and an apparently terrible parts availability and supply. I can't imagine the Mahindra customer service person's job in Texas. Certainly wouldn't be like the Maytag repair man.
I don't think it's fair to be without the tractor not to mention have it count against my warranty. Quite frankly, I would like to extend the everything warranty out to the full 5 years in order to keep and prove this tractor which is contrary to my lesson learned about buying something because it has a warranty. With all that said, I do think some sort of an equitable adjustment is in order. THis has taken an incredible amount of time away from my life to deal with this, not to mention ratchet up the stress level for something that was supposed to make my life easier and make chores more efficient. It has done quite the opposite and been an absolute headache taking time away from family, friends, and work.
Some of more reputable dealers here say the powertrain is solid on this machine with no know issues, but how could one experiencing a multitude of warranty issues feel comfortable with that assertion? What do you think the wait time would be if an engine or transmission component went out? What do you think my level of confidence is that if the hoses are dry rotted and sloppily assembled, or so cheaply designed to save a few cents on hard lines, that the hydrostatic transmission, engine, axle internals didn't get the same short cuts? Sure they look beefy and weighs a lot, but is a fat kid strong? Likewise, if an athlete has great statistics, but is always sitting on the bench because of some injury or suspension, how is he contributing to the team?
One of the reasons I went ahead with the purchase of the tractor was because of the warranty. A year later that seems like a foolish consideration to have merit in a final decision, though I am glad it has one and appreciate Mahindra standing behind it. One of my lessons learned in this experience is "don't buy something because of the warranty it comes with" (I think the late great Chris Farley said something like that in "Tommy Boy", only it was a little more colorful
. A warranty is hollow assurance of the quality of the tractor or whatever you are purchasing. Make sure the merits of the machine alone stand alone as being a superior product first, the warranty is just incidental to the purchase. The second lesson learned is do not assume that a NEW tractor has been manufactured with modern twenty first century quality assurance or in a modern facility.Kiwi, Grind, spydr, others, thank you again.
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SPYDERLK
Super Star Member
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- JD2010, Kubota3450,2550, Mahindra 7520 w FEL w Skid Steer QC w/Tilt Tatch, & BH, BX1500
Darn right. The hoses on my 7520 are routed into the boom after the valve - all protected, a clean setup. They were Parker 3Kpsi. Mine failed with no outside damage. The inner liner failed with pinholes from pressure spikes inherent in loader use. I replaced them with hoses from Surplus Center rated 4800PSI. Problem solved. They should be equipped this way to start.
larry
MarkF48
Gold Member
Kind of curious if you have attempted to contact someone up the food chain at Contact Us | Mahindra to resolve the issues in a more timely manner?
I had been in touch with customer service in TX initially, then they asked to work through the dealer. I have periodically called the CS rep in TX to get some response on the fuel line parts, but the dealer didn't start the hydraulic line repaitrs until after the fuel lines and electrical issues were repaired. Since Mahindra was not working Friday, I called again today and my asigned person was out of the office. I left a message for the next person in line, and I got a call from the Regional rep in the north east/mid Atlantic this afternoon. He is looking into the issues with the parts supply and why the dealer so long to fix it.
The parts story changed a little from my conversation with the dealer: Friday they were waiting on the part that should have been there that afternoon, today they were waiting for approval for the warranty part to be replaced so it could be ordered. This was for one of the dry rotted suction hoses. I need to confirm they are replacing both as only one was leaking, but both had signs of dry rot, no point in taking everything apart and only replacing one.
The parts story changed a little from my conversation with the dealer: Friday they were waiting on the part that should have been there that afternoon, today they were waiting for approval for the warranty part to be replaced so it could be ordered. This was for one of the dry rotted suction hoses. I need to confirm they are replacing both as only one was leaking, but both had signs of dry rot, no point in taking everything apart and only replacing one.
japody
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dmize - I was thinking of going with a new Mahindra but definitely want to know which dealer in VA you are working with?
Diamondr
Member
Tell your dealer to make them for you. Mahindra will cover it under warranty. They have done it for us,
Because of the way things have progressed with the dealer up north here, all I feel comfortable saying on the forum is who I'm not working with. I'm not working with Old Dominion Tractor, if I were in richmond, I would turn to them as Mark offered to help me out in the first few pages of the post, PM'd me, and spoke at length with me on the phone. There may be someone closer to you, but make sure they do a big volume and have a good service department.
Mark at Old Dominion Tractor went out of the way to offer their assistance with the warranty work on a machine they didn't sell me, that counts for a lot.
Mark at Old Dominion Tractor went out of the way to offer their assistance with the warranty work on a machine they didn't sell me, that counts for a lot.
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I asked this again today and the rep said it would be better to get it from Mahindra because it would be the right length. Not sure if this applies to the suciton hose, looked like a sanitary coupler from HD would work. He may have taken into account the dealer capabilities after 2 months of BS.
