my first and last Kioti

[sixdogs]

For me, the only ones that give a rat's a*zz is Kubota. Not all are good in the shop on the low end stuff but many or all of their serious mechanics seem to be Kubota trained. And I had an issue in which Kubota stepped up to the plate and took care of. No problems and the dealer was excellent and then some. I've sent them several buyers since.

Now, I like my Deere 5520 but I had to haul to a dealer 40 miles away to get better service than the one 5 miles away that couldn't be bothered. So I paid the other shop $600 for diagnostics. Were I to buy another 90HP tractor, it might be a Deere "M" series but more likely a Kubota. Kubota is really building a reputation, in my view.


Edit: I add that the nice dealer I mentioned in the first paragraph is the result of me parting with the old dealer that couldn't be bothered to return my calls when I asked about a price. Since then, I've bought three implements, a 70HP Kubota and lots of parts and accessories from the new dealer. Everyone and everything goes where it's treated best.

 

[iflywhatevr]

Sorry about your bad service experience. I’ve had good luck with my dealer but had many situations similar to yours with RVs over the years. A dealer that is great for the sales process and promises the world after the fact generally sucks as far as service after the sale I had warranty issues where these “awesome” dealers wanted me to drop off an RV and said we will call you when it’s done is six months “or so”. The reality is whether it’s RVs or Tractors or whatever the service and warranty departments seem to have so much work and such a lock on their market they are generally in no hurry. Not to mention the rates they are being paid for warranty work are much less than someone off the street so they tend to push warranty work to the bottom of the pile. I’ve made the switch to buying tractors and RVs from the place I can get the best price regardless of location and ignoring the service promises and then finding a place that comes through on service after the fact even if that means driving a bit. When someone tells me something will be done Friday it better **** well be done Friday or I expect a detailed explanation along with the apology and good reason for the delay.

 

[o2batsea]

just read this all thru and it's kinda like, huh?
Kioti tractors are not troublesome cheap piles of crap, nor are they without problems; just like anything mechanical.The main problem here is lack of connection between the customer and the repairman.
Exhibit A: "No call after 2 weeks" When I read this, it told me that no follow up call after the 2 or 3 days initial time estimate was given. If there had been such a call, it would have alerted the OP that a delay was involved. it also sent a message to the shop that this was not a hot issue and they triaged it to low priority status.
So with 2 weeks to get himself worked up about it, OP calls to receive news that the problem that the shop has been paying little attention to now needs attention. Shop raises priority. OP feels ignored and is upset about it.
Clearly not long after, as the tractor was returned 2 days after this thread began, OP is reunited at $200 less than the estimate.

May I please be made to understand where the harm occurred? The OP does not seem to be using this tractor to make a living, so it doesn't seem that big a deal that it was down 2 or 3 weeks waiting for a part. Maybe it would have been even less had he been more diligent in the progress of the repair.

 

[lockhaven]

the tank was cracked, I had read that Kioti made a poor design on the tanks and that they were failing. Mine lasted 6 years so of course no warranty coverage. The new tanks have have been corrected so I have read.

 

[mj007]

If you're quoting someone could you include that part? No idea what the context is, or why your question. The thread is really going sideways (and I regret that I've helped).

The post is in reply to the one by EddieWalker on page one (1) of this thread. I assumed that anyone with enough interest to post a reply would have read all of the posts in the thread!

 

[DK35vince]

The post is in reply to the one by EddieWalker on page one (1) of this thread. I assumed that anyone with enough interest to post a reply would have read all of the posts in the thread!

There are 6 pages.
We can't remember every line of every post.