My letter to Kioti, loader rerepair, long

[MotorSeven]

HB,

Those pics looked worse than i remember. It's too bad that you had to take it this far to fix an obvious problem/repair. I do wonder if Donny is right, that the dealer mucked up the initial job and wants Kioti to take the whole issue off his shoulders. There has to be a Kioti engineer somewhere looking at your pics of the repair and blushing to a nice shade of maroon. I thought that you were in contact with a Kioti rep or is there no direct contact to Kioti corporate except via letter? It just doesent seem that at this stage you should have to write a letter, there should be a real live american rep available to talk with. Neverless, it will be interesting to see how this thing gets addressed. Btw, i didn't see the letter as a "rant", just a frustrated customer explaining the "facts" of his case. Good luck!

RD

 

[MotorSeven]

HB,

Those pics looked worse than i remember. It's too bad that you had to take it this far to fix an obvious problem/repair. I do wonder if Donny is right, that the dealer mucked up the initial job and wants Kioti to take the whole issue off his shoulders. There has to be a Kioti engineer somewhere looking at your pics of the repair and blushing to a nice shade of maroon. I thought that you were in contact with a Kioti rep or is there no direct contact to Kioti corporate except via letter? It just doesent seem that at this stage you should have to write a letter, there should be a real live american rep available to talk with. Neverless, it will be interesting to see how this thing gets addressed. Btw, i didn't see the letter as a "rant", just a frustrated customer explaining the "facts" of his case. Good luck!

RD

 

[KiotiJohn]

</font><font color="blue" class="small">( There has to be a Kioti engineer somewhere looking at your pics of the repair and blushing to a nice shade of maroon. )</font>
The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what?

John

 

[KiotiJohn]

</font><font color="blue" class="small">( There has to be a Kioti engineer somewhere looking at your pics of the repair and blushing to a nice shade of maroon. )</font>
The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what?

John

 

[CBB]

If my tractor had the same problems as Highbeam's, I would expect it to be replaced, no questions asked.

I think I will write Kioti and ask them if this happens to my tractor, will I have the same crap happen? I think we, of the forum, should write with the same question to Kioti. Let them know the power of the internet and forums and word of mouth.

 

[CBB]

If my tractor had the same problems as Highbeam's, I would expect it to be replaced, no questions asked.

I think I will write Kioti and ask them if this happens to my tractor, will I have the same crap happen? I think we, of the forum, should write with the same question to Kioti. Let them know the power of the internet and forums and word of mouth.

 

[JerryG]

<font color="blue">The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what? </font>
Did I miss something or did Highbeam tell us that?

 

[JerryG]

<font color="blue">The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what? </font>
Did I miss something or did Highbeam tell us that?

 

[KiotiJohn]

</font><font color="blue" class="small">( The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what?
Did I miss something or did Highbeam tell us that? )</font>
No, he told me that.
John

 

[KiotiJohn]

</font><font color="blue" class="small">( The dealer had NEVER sent pictures of the damage, nor the "fix" to Kioti. Is that telling, or what?
Did I miss something or did Highbeam tell us that? )</font>
No, he told me that.
John