No sound on computer

[murphy1244]

Need help to get sound on computer with windows 7. Press button symbol on screen shows no sound. The big red x.

 

[Beltzington]

Hard to troubleshoot via a forum but start with the simplest and work your way into the computer shop.
Speaker audio chord plugged in and speakers powered up
Mute not selected and volume turned up for all audio inputs
Check to see none of your audio drivers are "x" out reload if they are.
Good Luck

 

[murphy1244]

Hard to troubleshoot via a forum but start with the simplest and work your way into the computer shop.
Speaker audio chord plugged in and speakers powered up
Mute not selected and volume turned up for all audio inputs
Check to see none of your audio drivers are "x" out reload if they are.
Good Luck

How do I check drivers?Help check says audio driver enabled.

 

[/pine]

How do I check drivers?Help check says audio driver enabled.

Just an observation based on no knowledge ...

Is this a new computer? did you previously have audio?

if the audio is integrated (not a separate sound card) you will need to use a set of speakers that have their own amplifier...with independent power source...
If you just have speakers plugged in...the output from integrated audio is most likely not strong enough to power the speakers

Try using a set of headphones...

 

[Beltzington]

How do I check drivers?Help check says audio driver enabled.

Win7 - Start--> Control Panel --> Hardware and Sound --> Device Manager --> Sound

 

[murphy1244]

Just an observation based on no knowledge ...

Is this a new computer? did you previously have audio?

if the audio is integrated (not a separate sound card) you will need to use a set of speakers that have their own amplifier...with independent power source...
If you just have speakers plugged in...the output from integrated audio is most likely not strong enough to power the speakers

Try using a set of headphones...

Yes newer but I've had it for 4 months. Yes had sound,Seems I can't turn it back on by hitting the mute button.

 

[Deere Dude]

Try a restart?

 

[/pine]

Yes newer but I've had it for 4 months. Yes had sound,Seems I can't turn it back on by hitting the mute button.

Is this a laptop? desktop?...brand and model ?

 

[Soundguy]

volume turned down in the mixer / master section?

 

[murphy1244]

Is this a laptop? desktop?...brand and model ?

HP Pavillion dv6-6c54nr laptop.Have tried restart. Mute button seems not to work as it just shows speaker and volume icons on screen but bottom of screen icon has red x on speaker.

 

[Beltzington]

Still at it eh?

Your laptop should have a hardware mute button that controls the final audio output. Often times this is hidden with your function keys. Typically there is a picture of a speaker similar to the windows speaker icon. If you find it on a function key you will need to press the Function Key + the "F_" key. The red "X" in your system tray should go off and on when you are doing this.

 

[MossRoad]

HP Pavillion dv6-6c54nr laptop.Have tried restart. Mute button seems not to work as it just shows speaker and volume icons on screen but bottom of screen icon has red x on speaker.

Is it really a red X or is it a red circle with a slash through it?

 

[Gator6x4]

From what you have provided it sounds like you have turned the sound off. Look across the top of the key board, on the right, above the +- key you should see a light burning on a key with a speaker on it with a round circle with a diagonal line. Depress the key and turn the light back off and you should have sound. The keys to the left of this key are for reducing or increasing the volume of the speaker. Unless the laptop is equipped with Win 8 and one of the "Touch Screens", touching the screen will not turn the sound back on.

 

[rekees4300]

No sound in Windows - Microsoft Windows Help

 

[deepNdirt]

If all suggestions have not worked, go to the >Device manager look for and click >sound device, look closely to see if there is a exclamation mark over the top of it, if so click and open and read what is written inside the box, if it states device is working properly then it's not a driver issue, although if it reads cannot start device then you may have to reload the sound driver, by uninstalling the driver and reboot the computer, the great thing about windows 7 is once it detects there is a missing driver for a component it will find and load it, (most of the time) though if the driver stops working it rarely alerts of it, and then must troubleshoot the problems,

 

[murphy1244]

Wife did a update on the audio driver and presto, fixed. A big thank you to all you guys for the help. Your the best!!!

 

[k0ua]

HP Pavillion dv6-6c54nr laptop.Have tried restart. Mute button seems not to work as it just shows speaker and volume icons on screen but bottom of screen icon has red x on speaker.

If there is a red X ( not a circle with a slash) then the audio adapter is disabled. go into your "My computer" if xp just right click and go into device manager, then find your audio adapter, highlight it and right click and enable if disabled, if it shows enabled try disabling and then re- enabling it.

If windows 7 double click "computer" then look at the headers for "system properties" click on that then choose "device manager" and proceed as above.

Let us know how that works out.

James K0UA

 

[k0ua]

Whoops. would have paid for me to read a little further ahead... Glad to got it fixed.

James

 

[murphy1244]

Whoops. would have paid for me to read a little further ahead... Glad to got it fixed.

James

Thanks James anyhow.