Not a good start

[HK45]

Well I got my new Yanmar YT359C TBL. Went to use tractor last week and loader was making a buzzing sound when using it. Sounded like it was coming from the passanger side of tractor. Long story short called dealer. They got in contact with yanmar and had a tech come out monday. They confirmed the noise, ran some pressure tests but could not locate the problem. Tech was hear for 3 hours off and on the phone with yanmar. Since the machine is brand new dealer agreed to swap it out. Well see what happens.

 

[bmaverick]

Well I got my new Yanmar YT359C TBL. Went to use tractor last week and loader was making a buzzing sound when using it. Sounded like it was coming from the passanger side of tractor. Long story short called dealer. They got in contact with yanmar and had a tech come out monday. They confirmed the noise, ran some pressure tests but could not locate the problem. Tech was hear for 3 hours off and on the phone with yanmar. Since the machine is brand new dealer agreed to swap it out. Well see what happens.

Very good dealer. Wish there were more like them!

 

[oosik]

That is not just a good dealer. That is an EXCEPTIONALLY GOOD dealer.

bmaverick said it - wish there were more like that.

The OP wants to be sure to let his dealer know how much he appreciates that gesture. We hear way too many stories here on TBN of just the opposite.

 

[seville009]

Echoing the posters above; good dealer service.

Sometimes with new equipment, stuff like that will happen right at the beginning, but it gets fixed, and then is problem free for the next twenty years……

 

[HK45]

I do appreciate the dealer helping me, but on the other hand they sold me a defective machine. I'm not saying they sold it to me knowingly it was defective but it was still defective and somebody needs to be held responsible. We are not talking about $10000 machine. Now if I had 50 hours on it and I went back to them complaining I understand if they wouldn't do anything. One thing that kinda got me mad was they started to blame the new wr long 4 and 1 bucket. Thats when my attitude changed. Thats typical dealership nonsense trying to blame it on everything else. That was easy to prove it wasn't that.

 

[freightboy]

I do appreciate the dealer helping me, but on the other hand they sold me a defective machine. I'm not saying they sold it to me knowingly it was defective but it was still defective and somebody needs to be held responsible. We are not talking about $10000 machine. Now if I had 50 hours on it and I went back to them complaining I understand if they wouldn't do anything. One thing that kinda got me mad was they started to blame the new wr long 4 and 1 bucket. Thats when my attitude changed. Thats typical dealership nonsense trying to blame it on everything else. That was easy to prove it wasn't that.

I have seen the WR Long third function do that. That is also a dealer installed option, and not something wrong with the tractor. WR Long products are usually great, as are Yanmar, but just like everything that is manufactured there is the occasional problem. Kudos to your dealer for exchanging the tractor.

 

[D&D]

I'm not saying they sold it to me knowingly it was defective but it was still defective and somebody needs to be held responsible.

Good grief, what do you expect, keep the tractor and get a full refund?

 

[HK45]

Has the factory yanmar 3rd function. I just purchased a 4 and 1 bucket from wr long.

 

[HK45]

D&D, No not at all. But if im paying $75000 for a tractor it better be right. I think most people would agree

 

[rScotty]

Has the factory yanmar 3rd function. I just purchased a 4 and 1 bucket from wr long.

Then it should be easy enough at the dealership to hook the 4n1 bucket to another tractor and see if the buzzing follows your Yanmar tractor or the Long 4n1 bucket.

My bet is that the noise follows the 4n1 bucket - because it doesn't make sense that a dealership as responsive as you describe would send out a new machine with a noise.

But let us know. The YT359C is on my short list of possible tractors somedy.

 

[ruffdog]

Sometimes the buzzing may be metal hydraulic lines vibrating against something.

 

[HK45]

Rscotty, Stil makes the noise without the 4 and 1 attached and still makes it when the backhoe is unattached. Something internal. When they had the tech at my house they checked everthying. Three point hitch arms up and down, a hydraulic speed wheel thing underneath the seat they checked. Did pressure test. Man was I let down. I came from a kubota l6060 hst and I felt the yanmar was light years head of it. Fit and finish was incredible. Its the only machine ive ever had
that you could hear the difference shutting the door in the cab. And the controls where buttery smooth. Loader and backhoe where also buttery smooth. Its Hard to explain until you experience it yourself.But something within the machine was making the loader to make buzzing noises when using it. Almost seemed like a valve or something was staying open and not fully closing. I asked the dealer to keep me in the Loop after they get it back. I'm curious what it was. From what I was told its going back to Yanmar to be evaluated by them to figure out what was going on.

 

[HK45]

The noise Was Heard from the passanger side front windsheild to the passanger side back windsheild underneath the machine. When you would put the loader up you would hear it. When you stopped the loader it would get louder. If you tapped the loader stick it would go away, but then when you would bring the loader back down it whistle tell it was at the bottom. Once loader was down on the ground the whistling would stop and the constant humming noise would start. Also the steering had feed back in it when using it. Almost like had air in the lines but that was also checked

 

[rScotty]

Sometimes the buzzing may be metal hydraulic lines vibrating against something.

Sure. It might be. A hydraulic relief valve "buzzes" because the internal metal parts are moving against each other.

The noise Was Heard from the passanger side front windsheild to the passanger side back windsheild underneath the machine. When you would put the loader up you would hear it. When you stopped the loader it would get louder. If you tapped the loader stick it would go away, but then when you would bring the loader back down it whistle tell it was at the bottom. Once loader was down on the ground the whistling would stop and the constant humming noise would start. Also the steering had feed back in it when using it. Almost like had air in the lines but that was also checked

Thanks for the info.Wish I had been there. Diagnosing mechanical things is my favorite part of doing hobby mechanics. Let me know what they find out.

The thing that bothers me is that the dealer - and others - must have heard the noise when they were preparing, adjusting, and making the tractor ready for the owner.... Did they say anything about that?

So are you still staying with the YT359? It's nice to hear that Yanmar's quality is still up there.... in spite of this problem.
rScotty

 

[HK45]

So yanmar has a list of stuff that need to be gone over. I guess after they install the third function kit they do pressure test. On the check list sheet the pressure test was good. From there it has it getting loaded on to the trailer to ship to my house. Yes im sticking with them. Should have the machine swapped out this week

 

[HK45]

I dont think the dealer new anything. The only reason i say they that because they are 12 hours away from me and thats a pretty big risk for them to take. Only thing that does have me scratching my head, is the dealer said on the sheet that follows the tractor they have it listed at like 0.9 hours on the machine. When I recieved the machine it had alittle over 2.5 hours on it. I put about hour on when I called them

 

[D&D]

I dont think the dealer new anything. The only reason i say they that because they are 12 hours away from me and thats a pretty big risk for them to take. Only thing that does have me scratching my head, is the dealer said on the sheet that follows the tractor they have it listed at like 0.9 hours on the machine. When I recieved the machine it had alittle over 2.5 hours on it. I put about hour on when I called them

12 hours away?? You didn’t find a dealer closer that would make the deal?
0.9 was recorded before or after testing? A difference of 0.6 hours could probably be accounted for in trailer loading/unloading time.

 

[HK45]

No dealer had one instock at the time. I think they said it left the shop at 0.9 .

 

[Kiwibru]

So did you ever get this sorted out with Yanmar and your dealer? What was the cause?

 

[HK45]

So dealer ended up swapping out the machine. Unfortunately the second machine was doing the same thing. At this point I was very frustrated but luckily when I contacted the dealer the engineers from Japan were already at his dealership for some kind of conference. After they got the first machine back they started going over it they immediately found the problem and realize they were going to have to come up with a fix. It has something to do with some kind of spacer. I was very grateful that they found it cuz I was starting to think they were just thinking I was crazy. At this point I'm just waiting for them ,they are sending somebody out to my house to fix it. Yanmar was really nice and they were very appreciative that I kinda help them find an issue. After the fix i will get back to everybody