jgrreed
Platinum Member
JD supervisor told me they WOULD NOT just start replacing parts till the noise stops as they don't know what it is. I am extremely upset but where else do I complain. I don't know what pay grade is above the supervisor. The last supervisor wouldn't even let me talk to a tech to maybe ease my mind. I also ask to speak to her boss and she refused saying the buck stopped with her and since I have the ONLY 4000 series tractor with this, they will do nothing.
JD says till it stops turning the shaft there is not ANYTHING wrong with the tractor.
What about trying to get a hold of, through the back door, the owner of the dealership?? If he/she are a good business person, they'll likely be interested in making things right.
I think getting something in writing is wise.
-Jer.