Rox's EVOO(Olive Oil) for sale on Amazon!

   / Rox's EVOO(Olive Oil) for sale on Amazon! #401  
Had a tasting last night, very good stuff!

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   / Rox's EVOO(Olive Oil) for sale on Amazon! #402  
Had a tasting last night, very good stuff!

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Oh boy, you bought some very nice olive oil. Your tasting spread looks gorgeous.
The Grossane is going to pair WONDERFUl with the tomato and the Bouteillan is going to pair wonderful with the cucumbers.
Maybe next year I will send another product we sell, but don't make. Your strawberries reminded me. There is a very small producer who makes fig vinegar who is not far from us. He uses an AOC Fig of Toulon, the Solli鑚 fig (and you can google that).
Nico will make a green lettuce salad with onions and tomatoes etc, but then adds blueberries or raspberries & sliced strawberries, then he make a vinaigrette with the fig vinegar and our olive oil. It's delicious. Seeing your strawberries reminded me of that.
Don't forget to leave a review! Just go to your orders page, find the order and there is a button right there to leave a review. So far I only got 2 reviews from this shipment, maybe one was yours as it was left on the Grossane olive oil. Interesting how the varietals of olives produces a different tasting olive oil isn't it?
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #403  
Nice spread, RobS!

Finally got a chance to sample ours....fantastic! It's really an immediate assault (in a good way..) to the taste buds, so different than the bland store brands. And knowing it helps my heart disease is icing on the cake! Thanks Rox!
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #404  
Definitely good stuff! Last night I mixed it with a mid-high end balsamic which was excellent. Tonight I tried it straight on the remaining cucumber. Very nice indeed!
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #405  
I come to TractorByNet to cry on your shoulder and also to celebrate wins.
Today is a crying day.
Our olive oil was stocked at Amazon I think it was May 31st.
I still to this day have not been successful getting them to show ALL my products under our Brand.
0.50L AOC, Aglandau, Bouteillan, Grossane, Salonenque STILL are not under my parent Account.

I want them to change the 1 liter and 2 liter from Quarts to Liters, I can't get that done either.

When a user clicks on one of our products over on the right hand side of the webpage they should see the other products/varietals and the various sizes. It does not display properly at all. If you clicked on 0.25L AOC de Provence it shows that the 0.50L is out of stock and it isn't. I have plenty of them in stock. It is so frustrating, support is run out of India, they have a script and God forbid you cannot provide something EXACTLY required in their script.

Over a month later I am still working on getting Amazon to display all of my products and to correctly display all the sizes those are available in. My #1 Best seller is 0.50L AOC de Provence followed close by 0.50L Aglandau and 0.50L Bouteillan. If you manage to find 0.50L AOC de Provence it does not show you that it is also available in 0.25L, 1L & 2L. Do you see how this is a problem for my sales?

Trust me listing on Amazon is not for the faint of heart. I never even put an update on our Facebook page that we have inventory in, because I want people to see it ALL, and still over a month later that is not the situation.

If you manage to find 0.25L AOC de Provence it shows no 0.50L available, if you manage to find 0.50L AOC de Provence it does not show you at all 0.25L., which ARE available. It's H*ll, it's just really H*ll. It is amazing to me that we are selling any at all. I actually will put in a restocking shipment tomorrow, some we are out of. But the way they show my listings it completely unbalances my inventory. And no reviews, I have not gotten practically any reviews, that to is frustrating. I don't know if I got some and they are jsut not showing or if I really only got like one or two reviews. If you bought our olive oil, please go into your Amazon Orders Page and right next to our product is a button to leave a review. Reviews are so important on Amazon.

It's is just really really frustrating and they move at a glacier pace.
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #406  
I do not know if a seller can get a call escalated like buyers can. Last week I had a problem with a delivery by Amazon Delivery. After a second call, I asked to have the call escalated. Package got delivered later that day. Delivery person rang doorbell and waited for me to answer door and handed package to me.
First level customer service people can only send out general emails. Higher levels have direct access to the problem areas.
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #407  
<snip>
Our olive oil is going to be excellent for 4 years at a minimum so it is not date critical. WHEN you produce olive oil LOW in acidity, LOW in Peroxide, the olive oil keeps, it doesn't turn rancid. <snip>
You should state this on your product description. I'm alway hesitant about ordering food items that will not be consumed quickly.

I come to TractorByNet to cry on your shoulder and also to celebrate wins.
Today is a crying day.
Our olive oil was stocked at Amazon I think it was May 31st.
I still to this day have not been successful getting them to show ALL my products under our Brand.
0.50L AOC, Aglandau, Bouteillan, Grossane, Salonenque STILL are not under my parent Account.

I want them to change the 1 liter and 2 liter from Quarts to Liters, I can't get that done either.

When a user clicks on one of our products over on the right hand side of the webpage they should see the other products/varietals and the various sizes. It does not display properly at all. If you clicked on 0.25L AOC de Provence it shows that the 0.50L is out of stock and it isn't. I have plenty of them in stock. It is so frustrating, support is run out of India, they have a script and God forbid you cannot provide something EXACTLY required in their script.

Over a month later I am still working on getting Amazon to display all of my products and to correctly display all the sizes those are available in. My #1 Best seller is 0.50L AOC de Provence followed close by 0.50L Aglandau and 0.50L Bouteillan. If you manage to find 0.50L AOC de Provence it does not show you that it is also available in 0.25L, 1L & 2L. Do you see how this is a problem for my sales?

Trust me listing on Amazon is not for the faint of heart. I never even put an update on our Facebook page that we have inventory in, because I want people to see it ALL, and still over a month later that is not the situation.

If you manage to find 0.25L AOC de Provence it shows no 0.50L available, if you manage to find 0.50L AOC de Provence it does not show you at all 0.25L., which ARE available. It's H*ll, it's just really H*ll. It is amazing to me that we are selling any at all. I actually will put in a restocking shipment tomorrow, some we are out of. But the way they show my listings it completely unbalances my inventory. And no reviews, I have not gotten practically any reviews, that to is frustrating. I don't know if I got some and they are jsut not showing or if I really only got like one or two reviews. If you bought our olive oil, please go into your Amazon Orders Page and right next to our product is a button to leave a review. Reviews are so important on Amazon.

It's is just really really frustrating and they move at a glacier pace.
I just went through the process of trying to see what you had available on Amazon. It is very frustrating. Sometimes it only displays 1 size and one flavor, other times it gives selections.

Could you put a list on your Home page showing what SHOULD be available on Amazon so we can call Amazon and request it if it doesn't show up on the Amazon web page?

I've had to hassle the Amazon monolith several times and it's a pain but I usually get through. It helps being retired.
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #408  
You should state this on your product description. I'm alway hesitant about ordering food items that will not be consumed quickly.


I just went through the process of trying to see what you had available on Amazon. It is very frustrating. Sometimes it only displays 1 size and one flavor, other times it gives selections.

Could you put a list on your Home page showing what SHOULD be available on Amazon so we can call Amazon and request it if it doesn't show up on the Amazon web page?

I've had to hassle the Amazon monolith several times and it's a pain but I usually get through. It helps being retired.

Last Night catalog support gave me a file which when she runs it should update my listings. There is a 9 hour time difference so I am hoping she will get back to me yet today. I made some corrections on the upload file, so we'll see. If she doesn't do it today then we will roll over into next week. It is very difficult do to the time difference. She was ready last night, but when she contacts me 10am her time it is already 7pm my time. Some days, like yesterday, if I worked hard all week I am not up to doing the analysis and approval at 7pm at night, so then it rolls on to the next day.
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #409  
Last Night catalog support gave me a file which when she runs it should update my listings. There is a 9 hour time difference so I am hoping she will get back to me yet today. I made some corrections on the upload file, so we'll see. If she doesn't do it today then we will roll over into next week. It is very difficult do to the time difference. She was ready last night, but when she contacts me 10am her time it is already 7pm my time. Some days, like yesterday, if I worked hard all week I am not up to doing the analysis and approval at 7pm at night, so then it rolls on to the next day.

More crying time for rox. They never ran the file, my listings remain disjointed from each other. Well we wait for next week, sigh.
 
   / Rox's EVOO(Olive Oil) for sale on Amazon! #410  
Why is this on a tractor web site
 

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