Starlink

[B7510HSD]

All companies are in business to make money. They have to make money to survive and it is the generally accepted motivation to put up with the expense and aggravation of producing a product or providing a service. In this case 2 people receive the "same" service. One person (group A) gets a rate hike. The other (group B) gets a reduction so his neighbor will join. How does that not feel like group A is subsidizing group B? Is not the increase in revenue from Group A negating the cost of the reduced revenue from group B?
The answer looks pretty obvious to me.

The answer is really simple A: move to Group B neighborhood or B: Cancel your subscription. Us complaining over and over again will not fix the problem.

 

[BigBlue1]

All companies are in business to make money. They have to make money to survive and it is the generally accepted motivation to put up with the expense and aggravation of producing a product or providing a service. In this case 2 people receive the "same" service. One person (group A) gets a rate hike. The other (group B) gets a reduction so his neighbor will join. How does that not feel like group A is subsidizing group B? Is not the increase in revenue from Group A negating the cost of the reduced revenue from group B?
The answer looks pretty obvious to me.

You guys are looking at it from the customer point of view. It's not going to make complete sense that way. Take a look from the business point of view. It's not profit or subsidy, it is customer motivation and SL steering product use into healthier arrangements. This is important to SL because of their very location-specific usage situation. They are increasing prices to potentially reduce use in congested locations. Reducing use and preventing new customers in congested cells (wait listing) will make the customer experience better for those customer that are in the cells. Having a good reputation is VITAL for a company. A small group of very happy customers is way better for the health of the company than a larger group of less happy customers.

 

[Fixastuff]

Do I pay the same thing for a loaf of bread in rural VA as someone in NYC? Are NYC bread buyers subsidizing my bread purchases?

 

[K5lwq]

I do not mind the price increase or the reduction for others. My issue is the service is dropping off. Either they did not understand the market or demand or the infrastructure is not able to support their goals. Changing the price is not going to make much difference when there is no other choice. I think giving a price increase with some plan of action to improve service would have been a better way to get what they need.

 

[Jchonline]

All companies are in business to make money. They have to make money to survive and it is the generally accepted motivation to put up with the expense and aggravation of producing a product or providing a service. In this case 2 people receive the "same" service. One person (group A) gets a rate hike. The other (group B) gets a reduction so his neighbor will join. How does that not feel like group A is subsidizing group B? Is not the increase in revenue from Group A negating the cost of the reduced revenue from group B?
The answer looks pretty obvious to me.

Still do not follow. Simple supply and demand. If a product or service is in high demand, the price goes up. If it is in high supply, the price goes down. This happens with goods and service all over the US every day. What you are saying is if I live in NY city and have to pay $7 for a gallon of milk but that same gallon is $2 in KY then NY is subsidizing milk in KY. Many goods and services are provided by the SAME company and sold around the US at different prices.

 

[BigBlue1]

I think this "someone is getting something at my expense" mentality is more and more common these days. To me that's just a fact of life. I know my industry peers get paid a LOT more $$ if they live in NY or CA but I'm not worried about it. Things don't cost as much for me as for them. Life isn't always 'equitable' because the world is a complex system with many inputs.

 

[scootr]

Still do not follow. Simple supply and demand. If a product or service is in high demand, the price goes up. If it is in high supply, the price goes down. This happens with goods and service all over the US every day. What you are saying is if I live in NY city and have to pay $7 for a gallon of milk but that same gallon is $2 in KY then NY is subsidizing milk in KY. Many goods and services are provided by the SAME company and sold around the US at different prices.

Still foolish. Is it really wise to tell the customer his rate is going up and his neighbors rate is going down?
Better business practice would have been to send out 2 separate emails. One to rate increase customers stating the usual reasons higher demand increased overhead. And a different whoo hoo your rate is going down email to the lucky customers. Anyway - you have my opinion and I have yours. Have a great day - I'm out ... unchanged.

 

[Jchonline]

Still foolish. Is it really wise to tell the customer his rate is going up and his neighbors rate is going down?
Better business practice would have been to send out 2 separate emails. One to rate increase customers stating the usual reasons higher demand increased overhead. And a different whoo hoo your rate is going down email to the lucky customers. Anyway - you have my opinion and I have yours. Have a great day - I'm out ... unchanged.

Not neighbor.. The cells are 15 miles across.

No not better business practice...you are thinking like a salesman. Hoping the one wont realize the other gets a different deal. Better to be honest and upfront about it all. In the age of the internet everyone is bound to find out anyway.

Anyway - you have my opinion and I have yours. Have a great day - I'm out ... unchanged.

 

[scootr]

Congrates you got the last word in.

 

[cqaigy2]

Congrates you got the last word in.

Looks like you're the winner on the last word.