Status of Everything Attachments

   / Status of Everything Attachments #422  
Ships in 4-6 weeks. I wonder if that is too long to wait for those that don't like to pay now and wait?
4-6 weeks is plenty of time to file a no questions asked refund from a CC company. When I bought a landplane from them two years ago it was 6 to 8 weeks shipping, but it was actually on the road in 4 weeks.
 
   / Status of Everything Attachments #423  
Good grief! Why the anger among ourselves?
This thread started 14 years ago and I've bought from EA and they made good products, then things "went South". I've seen and known of so many businesses like that and it's a shame. Without knowing all the facts it becomes speculation. Usually it's due to bad owner or upper management choices.
I hope anyone who paid a deposit gets their deposit money back. As someone pointed out, and I just checked, the EA site says closed temporarily. Who knows what will happen? In business since 1946 maybe they could reorganize, pay debts and reopen which "temporarily" indicates.
If they had completed products on hand they could ship expediently.
When I ran a repair business (retired 10 years ago) I got an estimate fee up front refunded if repair was approved. When I had a horse stable built a few years ago the contracting company got 10% upfront, then 30% partway through, 30% then final 30% when completed.
 
   / Status of Everything Attachments #424  
At what point do they stop taking money on new orders?

Today? Tomorrow?

There appear to be people ordering as we speak who may not know about what's going on, or they wouldn't place an order.

How do you defend taking people's money currently, with everything that has happened?
That is exactly what I was thinking. Their website appears to be a low tech do it yourself looking site. Even it isn't, it only takes a second to make a phone call to their IT guy and tell them to shut down the sales page. With something like " Do to technical difficulties we are temporarily able to do online sales"
To me it speaks volumes about the company that they haven't done that or haven't come on TBN to explain the situation. Last time on TBN was just after Christmas.
 
   / Status of Everything Attachments #425  

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   / Status of Everything Attachments #426  
I wonder if those selling ads to vendors who violate these rules would have any liability to buyers? If they should have known and did not warn buyers or if they failed to stop the ads after the point that they should have known there was a violation. You know - go after the deep pockets. So to speak. When the class action suits start getting filed there is no telling who could get snagged in this quagmire.
The way I read it is that at time of payment it's okay to have a long delay if the customer agrees and understands. But if the delay goes beyond 30 days from the original shipment estimate they need the customer to reconfirm or must refund. But I'm not speaking as an authority, just pointing out that there are indeed laws that apply to shipping times, billing, refunds, etc.
 
   / Status of Everything Attachments #429  
That is exactly what I was thinking. Their website appears to be a low tech do it yourself looking site. Even it isn't, it only takes a second to make a phone call to their IT guy and tell them to shut down the sales page. With something like " Do to technical difficulties we are temporarily able to do online sales"
To me it speaks volumes about the company that they haven't done that or haven't come on TBN to explain the situation. Last time on TBN was just after Christmas.
That and the black Friday sale they had. Probably knew at that time none of those orders would ever be made. Yes, just speculation, but looking back you could see the writing on the wall.
 
   / Status of Everything Attachments #430  
When I go to the EA website, I don't see anything that says they are closed, temporarily or otherwise. I can also place an order, at least up to the point of putting in my credit card.
I have a friend who lost his business when he did an upgrade to the factory. When they threw the switch to power it up, the transformer blew up. It was a 10 month lead time to get a new transformer. Loans/bills came due on the upgrade and since he was not saving the money he expected to without the upgrades running, he was forced into bankruptcy and lost the business. Bad things can happen to good people through no fault of their own.
 
   / Status of Everything Attachments #431  
I just logged into EA site still shows my orders from 2017 and there was a 2.5 week waiting period for the pine straw rake that I bought..
 
   / Status of Everything Attachments #432  
The way I read it is that at time of payment it's okay to have a long delay if the customer agrees and understands. But if the delay goes beyond 30 days from the original shipment estimate they need the customer to reconfirm or must refund. But I'm not speaking as an authority, just pointing out that there are indeed laws that apply to shipping times, billing, refunds, etc.
The info at the link you provided is very useful and probably some people here may want to follow up with a call to the numbers in the link.

Here is the pertinent language from the link, in my layman's opinion:
For definite delays of up to 30 days, you may treat the customer's silence as agreeing to the delay. This would not apply because they all of these are over 30 days old.

But for longer or indefinite delays - and second and subsequent delays - you must get the customer's written, electronic or verbal consent to the delay. Isn't that what the customers provided when they placed the order under the conditions it would be cash up front and take at least XX Days?

If the customer doesn't give you his okay, you must promptly refund all the money the customer paid you without being asked by the customer. Sounds like EA essentially complied with this when they basically said, 'this is what it will take if you want to buy it'?

Since the implements have never been delivered the aggreived customers should get their money back from their CC. And may be due damages but the link didn't specifically address that. I wonder, if EA is in bankruptcy ,if the bankruptcy would stay any FTC action for the time being or completely.

I hope everyone affected gets reasonably satisfied and EA gets back on their feet and does wha they need to do.

I do have one question for you, which I think some people might also want to know and I understand if you do not want to answer: Was EA current on their advertising/sponsorship bill or did they leave with outstanding charges unpaid?
 
   / Status of Everything Attachments #434  
Thats Google, not "the EA" website.
Google is quite often incorrect about things like this...as mentioned 100 times in this thread already,
 
   / Status of Everything Attachments #436  
Here's what blows my mind. In business 78 years. They know by now what sells, quantity, etc. Why not have 20 rear blades, 10 grapples, etc. ready to ship. As people order, make more. I understand delays in obtaining steel and parts...simply explain via email/phone call there's a shipping delay. Phone in or online same thing.
Don't charge customers card until ready to ship, contacting customer keeping them up to date. If that customer doesn't want it...no loss...sell it to someone else.
One bad review was someone went there to buy something but was told on-line sales only. A customer should be able to purchase there and get a shipping cost discount.
 
   / Status of Everything Attachments #437  
Thats Google, not "the EA" website.
Google is quite often incorrect about things like this...as mentioned 100 times in this thread already,
It takes 101 for me!
On their website I added something to my cart and I assume they would accept my $View attachment 850821
 
   / Status of Everything Attachments #439  
Like you said, they were in business a long time. They probably knew more about how to make their business run. Without a bad contractor, they could be cutting those lead times back under 30 days. Now a solid US company and its employees are out to feed lawyers.
 
   / Status of Everything Attachments #440  
This thread is for the discussion of Everything Attachments products including buying and owning.
I don't understand your comment....or is it for someone else??
 
 

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