T-MOBILE is a horror show

[Jchonline]

That was the newspaper headline about your lunatic lawsuit. Don't be a putz

For a lawyer you dont pay much attention to detail...

Your OP:

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T MOBILE

DO NOT DO BUSINESS WITH THEM

Five different service reps LIED TO ME and all the lies were different.

I wanted to get their 5G internet and have both our phones switched to T mobile AND get T-Mobile internet Email addresses for my self and spouse

The first rep was absolutely certain I’d have no issues. She was going to call us back after we checked our existing contracts for termination fees.

She never called us back.

Meanwhile, I got the “gateway ( it’s really a 5-G smartphone in a box with its own phone number) I got it up and running it was OK; FAST as hell but only as fast as the sending website so nothing was really all that much better. So even though OOKLA speed test said I was whizzing along at 400 & sumpin’ Mbps the sites I’d download from were slow, so the internet was still slow.

The second Rep was less certain he demurred refusing to give me a clear response to the email questions.

A third rep told me that I could get an email but only one per account she was adamant that T-Mobiles policy was one email per account. And since my wife was gettng a T-Mobile Phone accont she was golden for an email.

A fourth rep told me that My new T-Mobile.net or .com email addresses would appear on my account profile in a day or so.

A fifth Rep told me that My T-mobile Account ID was an email account.

FINALLY after demanding a supervisor and then another; Yah the supervisor was equally useless I got an English speaking guy who sounded like Mister Slicker than snot used car sales guy. I told him what I was trying to accomplish and he told me

NO ONE GET A T-MOBILE EMAIL ACCOUNT EXCEPT T-MOBILE EMPLOYEES and had no explanation for why I was being lied to.

I killed the service and am sending them back their stinkin’ “Gateway” device.

DO NOT DO BUSINESS WITH T MOBILE.....