TC 24D with hole in the oil pan

   / TC 24D with hole in the oil pan #71  
Re: TC 24D with hole in the oil pan more pictures

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   / TC 24D with hole in the oil pan #72  
Re: TC 24D with hole in the oil pan more pictures

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   / TC 24D with hole in the oil pan #73  
Re: TC 24D with hole in the oil pan more pictures

Wow, that takes awhile over dial-up. Now I remember why I usually upload pictures from work /forums/images/graemlins/smile.gif

Anyway, here is the last one. A close-up shot of the pan. You can see some mud & grease spots but no sign of anything hitting it.
 

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   / TC 24D with hole in the oil pan
  • Thread Starter
#74  
Re: TC 24D with hole in the oil pan more pictures

Jwstewar, thanks for posting your pictures. I got my tractor back yesterday afternoon and all seems well. They did an extra nice job putting it back together for me. And even charged me to change all the fluids and do all the services it had done 30 hours ago. /forums/images/graemlins/mad.gif Interesting thing is they replaced my tractors gauges so the hour meter reads 1.? Hours, gee it’s like having a new tractor again. They told me the tach was going bad that was why the RPM’s indicator would bounce around like a poor idle condition, I guess we will see about that. I was surprised they got it back to me so soon since last time they had to put parts from a TC 24D on the lot to get me going. I guess New Holland has a few oil pans sitting around.
Here are a few tips for people who own TC 24’s and want to avoid this headache. First off the drive shaft clearance is poor, second the sleeve is a bad design since it relies on a spring clamp to hold it into place. So with that being said here is what one should do. Make sure to check it on a regular basis, listen for odd sounds like someone dragging a pipe (that is what I was told), if you can tighten the spring clamp ASAP or better yet make sure there is no grease between the boot and the yoke housing and last grease the hell out of that Zerk fitting on the sleeve. All of these things should prevent the kind of problem I had with my tractor.
I still feel I have a defective tractor but New Holland may not see it that way. They may call them nuisance problems not defects. So I went ahead and wrote a letter and FedEx’ed it to the top man of New Holland Agricultural North America. It is really sad that my dealer nor I can get New Holland’s local rep. to respond to our request for a meeting, that we have to ask a New Holland Executive to get involved in what should be a routine request. The service number in the manual has people behind it that are responsive but really can’t get much done other than piss off the dealer and my problem is not the dealer it’s New Holland. So it’s nice to get the tractor back to work but that 2 year warranty will one day expire and then look out, those parts are way expensive. Example the seat plate of my tractor cracked and it was $164 dollars plus 2 hours to install. Glad it was under warranty.
I still like New Holland products and the TC 24D but reliability is questionable so if you use your tractor a lot like I do keep and eye of all the nuts and bolts that is what is likely to bring down a good tractor.

George
 
   / TC 24D with hole in the oil pan
  • Thread Starter
#75  
Re: TC 24D with the neaver ending story.

Hello everyone, I know this tread may be wearing thin on some but this is a true story of a man and his little blue tractor that can keep it together.
It was great to get my tractor back in action everything seemed fine until I took it on the road. I was looking forward to using the cruise control, a deluxe feature of the TC 24D that I have rarely been able to use due to malfunction for 260 hours of it’s career with me. Revved it up hit the road turned on the cruise control but the green indictor lamp did not come on but it seemed to be working I was moving at close to top speed decided to turn it off to see if the indicator would work again. When to my surprise it did not slow it down or stop it in fact the treadle (pedal) was stuck and it would not return to center I tried to reset the cruise control switch but nothing it still keep going, hit the breaks but the cruise control had other ideas it would just not let go. I knew I had to slow and stop at the intersection so I throttled down and hit the brakes made the turn pulled over to one side of the very narrow road and turned the tractor off. The treadle (pedal) then retuned to center so I started it up again and it seemed fine doubled it back home cautiously. So talk about a problem that could have caused me trouble almost as bad as when my wheel fell off. I will call my dealer ASAP and ask him “WHAT GIVES”. Really like, I could never enjoy cruise control because it was broken and when I do go to use it wants to throw me into the canyon. Maybe my tractor does not like me? Maybe it is mad because I do not use a rag to wash it.
So to continue the story of my little blue tractor. The drive shaft is indeed hitting the oil pan and making a faint jack hammer type sound when the tractor is roaded at near top speed. I crawled under tonight and I could see metal filings when it is banging into the oil pan. I do get some slop when I push on the front drive shaft and it does make contact with the oil pan. Already with 4 hours on the tractor it is casing wear in the same place as before.
My dealer told me that the New Holland rep. Is going to meet with me at the first week of December but I will not be giving my tractor to my dealer until then and I do not know what the next plan is when I tell them the oil pan problem is still there.
If they want too they can come fix it at my place this time. I got the feeling that maybe the drive shaft is bent but you would need to put it on jack stands to see it spinning at speed and then you would still not get the effect of it being on the ground with the axle pushing up the drive shaft.
So this ends the current chapter of my little blue tractor story. I hope others neaver have to endure the frustration I have to deal with this tractor.

George
 
   / TC 24D with hole in the oil pan #76  
Re: TC 24D with the neaver ending story.

The fact that the driveshaft is still making contact with the oil pan shows that they oly attended to the symptoms.. not the underlying problem... the fresh damage will be a point to make to the dealer rep., This is a major annoyance issue.

As for the sticking cruise control.. that could have had horrible consequences...I.e. wrongfull death lawsuit.. etc.. or at least property damage.

I had a mercury cougar that was 1 year out of warranty.. the cruise got stuck and literally the same thing happened.. I had to jam the brakes, drop in neutral pull over to the roadside with engine racing at max rpms.. and shut down, and then pop the hood and un-stick the linkage. I took the car to the dealer directly.. and told them what happened.. there were alot of white faces, and the service manager took care of it immediatly... free of charge... even though it was miles and time past warranty. His explanation was that the 25 cent plastic clip and 15 minutes to install were way cheaper than say.. me running over 20 kids standing in line to get on a school bus.. etc.

good luck

Soundguy
 
   / TC 24D with hole in the oil pan
  • Thread Starter
#77  
Re: TC 24D with the neaver ending story.

Soundguy, New Holland representative is scheduled to meet with my dealer and I at my home location on Wednesday. I already talked to the service manger at the dealer and let him know what happened. I told him I would not send the tractor in until I meet with New Holland. In the meantime we agreed that if I had to use the tractor that I should install some heater hose over the drive shaft to cushion the area below the oil pan. It would at least prevent it from wearing through like it did last time. I will also not be using the cruise control anytime soon. /forums/images/graemlins/mad.gif
Still no response to the letter I sent the corporate head of New Holland. I will keep everyone posted as to how New Holland handles severe warranty claim issues.

George
 
   / TC 24D with hole in the oil pan #78  
Re: TC 24D with the neaver ending story.

What surprises me is that they did not check the front drive shaft to see if it was straight. For it to be hitting the oil pan the way you describe, it is very likely that the shaft has a slight bend in it. It could be a problem with the front end as well, something loose or misaligned, but it is more likely a drive shaft that is not true. As long as they had the front of your tractor laying all over their shop floor it seems like it would have been logical to try to find the CAUSE of the hole in the oil pan. The more I look under my TC24D the more I think that the sleeve itself would not wear a hole in the pan, it would more likely free spin in place without ever rubbing the oil pan. You service department might be good at replacing broken parts, but they didn't go the extra step to find the source of the real problem.
 
   / TC 24D with hole in the oil pan #79  
Re: TC 24D with the neaver ending story.

George, I think you need a lawyer. This is NOT a slam on New Holland, your dealer, or any other person in the chain. You can bet that New Holland has lawyers and it's only fair that you protect yourself by knowing all your legal rights. I'm no lawyer and I have no advice except to say that I think you should be taking very deliberate steps toward a solution rather than additional frustration. Remember, you may have legal rights not shown in your warranty.

Good luck. I know you must be bustin' with frustration and anxiety. /forums/images/graemlins/frown.gif
 
   / TC 24D with hole in the oil pan
  • Thread Starter
#80  
Re: TC 24D with the neaver ending story.

jinman, Thank you very much for the advice and even though some people would have jumped ahead to the lawyers New Holland as a corporation needs to be given a chance to make things right to satisfy it’s customer. Like I mentioned before in this tread I have sent a letter to New Holland corporate management if they decide to ignore my request then I can see myself seeking more severe action against them. This Wednesday a New Holland representative will meet with me. I will go over my tractors issues and seek that New Holland provide me with a new tractor free of any additional costs. I think that would be fair to both parties.
One of my duties at work is to get the networks on the air at big breaking news events. I often get to see how people and companies deal with public relations and work or not work at resolving issues. I have learned a lot from this experience and have the patience to see it through to a resolution of my satisfaction. I know many of you out there are interested as to how the manufacture of their tractors deal with big issues as I am having with my TC 24D. Who know your tractor could be next and you too may find yourself in the same boat. TBN is a very public forum in a niche market. It would be wise for New Holland to show good faith and resolve my issues with and otherwise great tractor. Lawyers are fast becoming a first reaction rather than a step of last resort. Lets see if New Holland stands behind their product, as any good corporation should.
As many other TC 24 owners have shared, none are having nearly the level of problems as I am having with my tractor. So lets say that my tractor is the bad one in the bunch, I understand that just give me a good one of the bunch and I will be happy.

George

PS: I did finance this through New Holland Credit so I guess I may have that as recourse. If I find my TC 24D tractor out of service for too much longer.
 

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