Henro
Elite Member
- Joined
- Jul 4, 2003
- Messages
- 4,970
- Location
- Few miles north of Pgh, PA
- Tractor
- Kubota B2910, BX2200, KX41-2V mini EX
Well, I had hoped to be reporting success long before now...
And I had hesitated to say anything about the poor permormance of Hydraulichosefittings.com...
But I must tell you that I am a bit ticked about being charged in full for the order I place on 28 September, and I still have not received half of it, which is the 17 hoses I ordered, even though they charged my credit card for the full order back on the 28 of last month. Today is October 18, 7:30 pm...
Who knows what happeded. I got the fittings I ordered after a week or so...but no hoses. During the second week I called, emailed, and finially faxed them. Almost a week after I started trying to contact them, I did get a call back. That was about ten days ago. Apparently, the guy running the show had a family emergency of some kind and had to leave the state, and put a "young guy in charge that dropped the ball."
Hey, I can live with that. The problem was that the fittings on the end of the hoses I ordered were 90 degree fittings at both ends. (I was trying to do the job with a minimum of fittings). But if you do this, you need to specify the angular relationship between the two fittings. Otherwise you can get some twisting when you hook up which is undesirable. I'm cool with that reason.
So I do get a call back from them about 10 days ago now, and I call back the next day and actually get a PERSON. I studder and can hardly speak...get past that and understand the reasons for the delay...don't complain about it...and expect the hoses will be shipped and I should receive them in 5 to 7 days (by my estimate). Well now ten days has past and no hoses. I called and left a message last Friday EARLY and no response.
I am an easy going guy but at this point I am starting to fell a bit pi$$ed to put it bluntly.
After this I will order from another on line hydraulic supplier but don't want to give the name here for fear it would sound like an advertisement or something. They are in my state but I would rather pay the sales tax than have to deal with this BS I am dealing with now.
I think we need a /forums/images/graemlins/frown.gif face about ten times as large as this one for special occasions... /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif
Hydraulichosefittings.com gets a big thumbs down from this customer. Hope this post is not out of line but I REALLY did not want to say anything negative about them to this point. EVEN THOUGH I WAS GETTING CONCERNED AT WEEK TWO WHEN I COULD GET NO RESPONSE TO EMAIL, TELEPHONE OR FAX.
For all I know my hoses may arrive tomorrow. But that will not change anything from my perspective.
I know these people have done well and have given good service to others here at TBN. My experience may be unique. But bad service is bad service.
I suppose I am really just disappointed more than anything.
It hurts when you put your trust into a vendor and he lets you down... /forums/images/graemlins/frown.gif
Sorry for the rant...take it for what it is worth, and no more. I may just be the one that fell through the crack twice. I do feel that I have given these guys a real chance to satisfy me. I mean all I want is my hoses. They should not have charged me for them three weeks ago if they did not ship them...They should answer phone messages...and so on...
Hope to have an update soon!
Guess I got carried away...sorry... /forums/images/graemlins/blush.gif
KennyV,
I will post pictures. My goal though, was not to gain extreem angles, but rather to have equal angles and a way to know for pretty certain when the implement on the back was level with respect to the tractor axle...
Even more, I look forward to reporting whether having float on a tilt cylinder makes any difference when plowing snow on complex angles. I think it will, but the proof is in the pudding... /forums/images/graemlins/smile.gif
Madreff,
I have been spending some hours using my backhoe and all I can report so far is that the placement of the control valve works reall well when both using the tractor normally, and when using the backhoe. From what I can see I will be VERY satisfied with this location, but time will tell. Things might change a little when the hoses (if they ever come) are on the valve.
Sneaky Peat,
I can't wait either...and I do have faith the hoses will arrive eventually...sooner would be better though...
Pineridge,
The placement of the control valve has to please my body and my arm. All I know at the moment is that it pleases my body and my head, as it is totally out of the way when using both the tractor with the backhoe off, and the backhoe with the tractor attached... /forums/images/graemlins/grin.gif Time will tell...and hopefull I will be able to give an unbiased opinion after I get the T&T working...
Cliff, I hope to soon post a happy ending... /forums/images/graemlins/smile.gif
Bmac,
B is for Bill and Mac is for "the first three letters of my last name..." /forums/images/graemlins/shocked.gif You arn't me on a different plane, are you??? /forums/images/graemlins/grin.gif Thanks for your kind words. W_Harv and I may be related...He would be the vine and I would be a pee in a pod somewhere down by the ground... Certain there is no comparison...W_Harv rules... /forums/images/graemlins/grin.gif
Cacinok,
I have a piece of thin rubber sheet, about 1/16 inch thick which I will probably use...but I will keep you thougts in the back of my mind just in case...
Well the tears are shed. I guess I will go back into the waiting mode, and also try the email, phone and fax route one more time tomorrow and see what turns up. I will be sure to report back. I hope I don't sound like I am trying to bad mouth these guys at HHF.com. That is not my intention as I know they are advertisers here and have satisfied a lot of TBN memebers. I am just reporting what has happended in MY case...
More later once my hoses have arrived...
And I had hesitated to say anything about the poor permormance of Hydraulichosefittings.com...
But I must tell you that I am a bit ticked about being charged in full for the order I place on 28 September, and I still have not received half of it, which is the 17 hoses I ordered, even though they charged my credit card for the full order back on the 28 of last month. Today is October 18, 7:30 pm...
Who knows what happeded. I got the fittings I ordered after a week or so...but no hoses. During the second week I called, emailed, and finially faxed them. Almost a week after I started trying to contact them, I did get a call back. That was about ten days ago. Apparently, the guy running the show had a family emergency of some kind and had to leave the state, and put a "young guy in charge that dropped the ball."
Hey, I can live with that. The problem was that the fittings on the end of the hoses I ordered were 90 degree fittings at both ends. (I was trying to do the job with a minimum of fittings). But if you do this, you need to specify the angular relationship between the two fittings. Otherwise you can get some twisting when you hook up which is undesirable. I'm cool with that reason.
So I do get a call back from them about 10 days ago now, and I call back the next day and actually get a PERSON. I studder and can hardly speak...get past that and understand the reasons for the delay...don't complain about it...and expect the hoses will be shipped and I should receive them in 5 to 7 days (by my estimate). Well now ten days has past and no hoses. I called and left a message last Friday EARLY and no response.
I am an easy going guy but at this point I am starting to fell a bit pi$$ed to put it bluntly.
After this I will order from another on line hydraulic supplier but don't want to give the name here for fear it would sound like an advertisement or something. They are in my state but I would rather pay the sales tax than have to deal with this BS I am dealing with now.
I think we need a /forums/images/graemlins/frown.gif face about ten times as large as this one for special occasions... /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif /forums/images/graemlins/frown.gif
Hydraulichosefittings.com gets a big thumbs down from this customer. Hope this post is not out of line but I REALLY did not want to say anything negative about them to this point. EVEN THOUGH I WAS GETTING CONCERNED AT WEEK TWO WHEN I COULD GET NO RESPONSE TO EMAIL, TELEPHONE OR FAX.
For all I know my hoses may arrive tomorrow. But that will not change anything from my perspective.
I know these people have done well and have given good service to others here at TBN. My experience may be unique. But bad service is bad service.
I suppose I am really just disappointed more than anything.
It hurts when you put your trust into a vendor and he lets you down... /forums/images/graemlins/frown.gif
Sorry for the rant...take it for what it is worth, and no more. I may just be the one that fell through the crack twice. I do feel that I have given these guys a real chance to satisfy me. I mean all I want is my hoses. They should not have charged me for them three weeks ago if they did not ship them...They should answer phone messages...and so on...
Hope to have an update soon!
Guess I got carried away...sorry... /forums/images/graemlins/blush.gif
KennyV,
I will post pictures. My goal though, was not to gain extreem angles, but rather to have equal angles and a way to know for pretty certain when the implement on the back was level with respect to the tractor axle...
Even more, I look forward to reporting whether having float on a tilt cylinder makes any difference when plowing snow on complex angles. I think it will, but the proof is in the pudding... /forums/images/graemlins/smile.gif
Madreff,
I have been spending some hours using my backhoe and all I can report so far is that the placement of the control valve works reall well when both using the tractor normally, and when using the backhoe. From what I can see I will be VERY satisfied with this location, but time will tell. Things might change a little when the hoses (if they ever come) are on the valve.
Sneaky Peat,
I can't wait either...and I do have faith the hoses will arrive eventually...sooner would be better though...
Pineridge,
The placement of the control valve has to please my body and my arm. All I know at the moment is that it pleases my body and my head, as it is totally out of the way when using both the tractor with the backhoe off, and the backhoe with the tractor attached... /forums/images/graemlins/grin.gif Time will tell...and hopefull I will be able to give an unbiased opinion after I get the T&T working...
Cliff, I hope to soon post a happy ending... /forums/images/graemlins/smile.gif
Bmac,
B is for Bill and Mac is for "the first three letters of my last name..." /forums/images/graemlins/shocked.gif You arn't me on a different plane, are you??? /forums/images/graemlins/grin.gif Thanks for your kind words. W_Harv and I may be related...He would be the vine and I would be a pee in a pod somewhere down by the ground... Certain there is no comparison...W_Harv rules... /forums/images/graemlins/grin.gif
Cacinok,
I have a piece of thin rubber sheet, about 1/16 inch thick which I will probably use...but I will keep you thougts in the back of my mind just in case...
Well the tears are shed. I guess I will go back into the waiting mode, and also try the email, phone and fax route one more time tomorrow and see what turns up. I will be sure to report back. I hope I don't sound like I am trying to bad mouth these guys at HHF.com. That is not my intention as I know they are advertisers here and have satisfied a lot of TBN memebers. I am just reporting what has happended in MY case...
More later once my hoses have arrived...