The joys of bidding work

   / The joys of bidding work #31  
It is realy pretty simple to me, regardless of his financial position, as a customer he has the right to try and chop you, and as the service provider you have the right to refuse his offer. I myself probably would have done the same thing that you did. If he can find somebody to do it for 400, more power too him, not your problem. I do not do much tractor work for hire, but I do alot of mechanical work on the side for many local excavators and loggers, and I do not feel bad about turning away a job because it did not pay what I felt it was worth, I am trying to be the guy doing the best work in the area, not the guy giving rock bottom prices, It seems to be working, because I am always busy
 
   / The joys of bidding work #32  
Kendall69 said:
it looks like LC wife would agree with me, even if no one here will.

Not as I read it, but maybe I mis-read the post. It appeared to me she was not happy with the person trying to haggle.
 
   / The joys of bidding work
  • Thread Starter
#33  
shvl73 said:
Not as I read it, but maybe I mis-read the post. It appeared to me she was not happy with the person trying to haggle.

that's correct.
She was not happy with the potential customer.

She's always happy with me. :rolleyes: (ok, in this one case anyway)
 
   / The joys of bidding work #35  
Both my wife and I each own our own business. I was in business for a few years before my wife started hers. As a result I was able to give her some guidance on issues of business, although she is a very independant woman. There will be many times when people will try to get over on you on price, the bottom line is expect people to try to get a deal. That's ok, it's done everyday. However, when they want too good of a deal..let them go somewhere else and let someone else work for nothing or little profit. Not every sale is a good sale, only the one's where you can make a fair profit or you will go broke.

You were right to let this sale go because you could not make a fair profit. Besides, had you done this job on the cheap no doubt this guy would be telling his neighbors you will work cheap. IMO that is about the worst reputation you can have. It is far better to have the reputation of someone who is timely, professional and pays attention to details and does quality work and who expects to be paid a fair price. Once you have that reputation you will turning work away instead of working for cheapsakes.

People who really have money are not obsessed with how much they can "save", they are far more concerned in how much more they can make.:eek:
 
   / The joys of bidding work #36  
Farmwithjunk vs. Kendall69.......................Farmwith' wins the day.


IF this guy had approached LC in a better manner, tried to understand LC's position, discussed a long-term arrangement, or considered LC's business realities........then things might be different. But, as relayed by LC, this individual came across assumptive, cavalier, and overbearing expecting him to do something for his price but nothing else.

"Man I've never heard so much negative about a CUSTOMER in my life, seriously."

Read more. "Customers" can be a damning lot to deal with.

"customers are the ones that buy the tractor, pay for the fuel, roof over ones head and food on the table..."

Only if they are paying you what it takes to buy the tractor, fuel, groceries, etc. If they can't or won't, you're in the hole in the end.

"Are you telling me, you all pay the price you are quoted from everyone you deal with - now we all know that's not true, so how is this guy any different than all of us."

Well, actually, yes. I'm not a haggler. I look at the price and determine whether or not I can afford it. I buy vehicles this way as well as computers and tvs and propane and groceries. If it's reasonable and I can afford it......I do it. Someone wants to get into a pi$$ing match with me and I pretty much lose interest real fast.

"And as far as "neighbor might approach and expect LC to his for the same" DUH, that's the point - I think LC would be laughing all the way to the bank. That's called Gorilla marketing.
If LC doesn't want to do everyone in the neighborhood for $400.00 a whack, let me know I'll drive over and do it myself."

Just exactly how many long-distance, money losing jobs would one need to do before they get to make that chuckle inducing trip to BOA? If that's the recipe for success, please, do tell your secret.

"To assume this guy would want the next job for less and his neighbor then would want less than that, is ludicrous. Quite the opposite "might" be just as true, they could have more land, for more money or less land for the same $400.00, or any combination thereof."

They could, but customer perception is as much reality in so many cases. No one believes their place is really bigger or rougher than their neighbors....especially among the suburban and ranchetter set. It could reasonably cost LC $800 to cut the first guy's place but his neighbor may not understand this.

"I'd rather have a shot at those 10 neighbors to at least have a foot in the door to see if I could glean some or any business, at least I would have a chance at making more money. Now there is 100% chance of making no extra money."

No problem here, but how much time and money must LC lose before hoping to see a gain? He wasn't going to see any extra money in this case.

"And this "about negotiating once sets a precedent" - hogwash. The price was determined by the circumstance available at the time, period. Each subsequent neighbor and bid stands on it's own, determined by terrain, vegetation, access, sq. footage, etc. etc. etc."

My point exactly without argument. Every job is different. One acre for $400 is not the same in Kansas as it is in Georgia. It's also not the same for every customer even if they are neighbors.

"Now about the statement adding another break even job, doesn't make any sense. The break even job was the first job, that figures the price of time and fuel to the FIRST job, and back home - that's all computed in the first job.
The second job is the money maker, because there is no fuel to get there, no drive time to and from the job, the only additional costs are labor, tractor fuel, and tractor depreciation, in other words job number two was sweet profit. In fact job two would have always taken job one from break even to profitable job."

It makes absolute sense. Consider time and wear-and-tear once you've figured your per-hour costs. You're breaking even on two jobs on top of the drive time costs versus one. It costs $150 to get to your job which earns you $100 ultimately on top of costs.........and then another job with equal reward............who wins here? Let it go.
 
   / The joys of bidding work #37  
My **** retentive property manager emailed me today thanking me for the professionalism of my email's language and estimate; but ultimately didn't like one of my Terms and Conditions, so he politely told me he lined up someone else to do the work.

The $120 would have made for a nice McMaster-Carr order; but I was glad he went elsewhere as I could tell he was going to be a hassle to work for. In this case, the T & C's did their job as I had hoped.

My brother-in-law runs a successful solo handyman service, and he does good work and is always busy through word of mouth referrals. Every now and then he comes up with a pain in the butt customer, which usually are the ones with the most money. If the butt pain is tolerable, he'll work for them again; otherwise he politely steers them to someone else. As he tells me, the money would be nice; but my sanity is important too.
 
   / The joys of bidding work #38  
I respect LC for holding his ground. I have found out it is more important who I work for than how many people I work for. The less I worked for cheap customers the more time I had for the ones who are willing to pay what I am worth. It can be very counter productive and depressing to spin my wheels and then hot have much to show for it. The people who want a lot for a little were wearing me and my equipment out. I have also found that the ones willing to pay me more and that tip are easyer to work for and much nicer to be around. :D
 
   / The joys of bidding work #39  
LoneCowboy said:
Now, before you think i'm a whiner for $50, you have to understand this, it's a new custom site development up in the hills west of Denver, I bet the LOTS go for at least $250,000, probably more like $500,000 (10 acres), he backs to open space, it's an incredible view, he has one fo the best lots and HE'S BUILDING A $5,000,000 HOUSE!!!!!! (at least, maybe more, HUGE, pretensious, you know the drill) and driving a Lincoln Navigator. :confused:
If it was a trailer park neighborhood, the guy had a big beer gut, 3 day growth of beard, a passle of kids running around, a pregnant wife sitting on what's left of a front porch and a major appliance or 2 in his front yard, would it have been OK for him to try and knock the price down? If so, why? Just curious.
 
   / The joys of bidding work #40  
MikePA said:
If it was a trailer park neighborhood, the guy had a big beer gut, 3 day growth of beard, a passle of kids running around, a pregnant wife sitting on what's left of a front porch and a major appliance or 2 in his front yard, would it have been OK for him to try and knock the price down? If so, why? Just curious.

Maybe it would have been more "understandable", but he'd have still got the big "No thank you, I've already given you my price" from me.

It's no sin to be successful, just as it's no sin to be poor. Throwing a higher price at someone just because "they can afford it" is bad business. Fair prices, equal treatment of ALL customers, and a good job performance is how a strong, successful service oriented business thrives IMHO.
 

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