Thread removed

[MossRoad]

And its back.

 

[TurtleRiverWhitetails]

Thanks to all. Advice is taken.
I purchased my tractor from the closest dealer at the time of purchase. To my knowledge the dealer where the tractor is at now did not sell Kioti's when I bought my tractor. People are assuming a lot of things here and the story is complicated but I really am not the bad guy in this. I have spent over $85000.00 on Kioti's products and expect much better service than what I have gotten. I can assure you if the nay sayers were in my position they would be talking a different story.

 

[TurtleRiverWhitetails]

The reason my post was removed is I mentioned the town not the name of the dealership. The mods removed it because I mentioned the name of the town and people could figure out who the dealer was. I apologize for the mistake is was not done intentionally.

 

[Coyote machine]

Thanks to all. Advice is taken.
I purchased my tractor from the closest dealer at the time of purchase. To my knowledge the dealer where the tractor is at now did not sell Kioti's when I bought my tractor. People are assuming a lot of things here and the story is complicated but I really am not the bad guy in this. I have spent over $85000.00 on Kioti's products and expect much better service than what I have gotten. I can assure you if the nay sayers were in my position they would be talking a different story.

Taking Moss Road's and Alcazan's advice would mean you would not continue to put your side of the situation on the forum to try to convince us that you're the good guy. I'm here, in this thread because it's where I was redirected after the original thread, which was removed, could not be found. I and others worked hard to bring a solution/resolution to the squeal in reverse in some DK series tractors, (mine among them), and did so with direct contact with Kioti Corporate. They do listen, if approached in a way that is fair and polite, and seeking resolution instead of blame. I know this for a fact, since I've been directly involved in several situations that were as bad or worse than yours.
I get that you're pissed off and feel like you spent a lot of $ and no one seems to be getting you back on track with your equipment. That sux for sure, BUT if you want change and resolution you have to find a way to get through to those who can actually do something for you. Your tractor(s) won't fix themselves, so you need to decide which approach will work best. My experience with Kioti, 2 of their tractors, and their dealer network has been that discussing things with them is the single most effective way to get things done.

The reason my post was removed is I mentioned the town not the name of the dealership. The mods removed it because I mentioned the name of the town and people could figure out who the dealer was. I apologize for the mistake is was not done intentionally.

For future reference, discussing why posts of yours were removed, from your opinion of why it happened, is frowned upon by the admin. I mention this so you know that the admin does what the admin does because that's who they are and its their job. Ultimately they're trying their best to keep us on track so we're not hurting ourselves by posting potentially damaging statements, to ourselves and others who may not be aware they are being discussed without opportunity for rebuttal.
If you want help resolving your tractor issues, start a new thread and ask for help on how to do so.

 

[4570Man]

The reason my post was removed is I mentioned the town not the name of the dealership. The mods removed it because I mentioned the name of the town and people could figure out who the dealer was. I apologize for the mistake is was not done intentionally.

I didn't know you weren't allowed to say the name of a dealer or any other business. Did a mod tell you this is why it was removed?

 

[ultrarunner]

I think it really is a judgement call...

If someone gets too specific there can be ramifications... it can also cause problems for the site and person(s) posting.

If one poster singles out a specific dealer by name or location... it is too easy to forget we are only hearing one side of the story and each story has at least 3 sides...

As an arbitrator I know the above is true from first hand experience...

TBN is a great resource that is provided at no cost and we need to keep this in mind...

 

[aczlan]

I think it really is a judgement call...

If someone gets too specific there can be ramifications... it can also cause problems for the site and person(s) posting.

If one poster singles out a specific dealer by name or location... it is too easy to forget we are only hearing one side of the story and each story has at least 3 sides...

As an arbitrator I know the above is true from first hand experience...
.

Exactly. There have been cases where a dealer or mfg has requested that a thread be removed, generally because it falsely paints them in a bad light or because there was more to the story.

Aaron Z

 

[TurtleRiverWhitetails]

To the OP, I responded to your first thread. I had suggested contacting a different dealer, MIE. You said it was twice as far. I think that a phone call would be easier than taking a dealer (in a different state to boot) to court on a iffy issue. My so far successful goal has been to stay out of a court room, it is not worth my time, effort, and expense, unless there is absolutely no other alternative on a very expensive object. However, dealing with a foreign company with a NC HQ, a dealer in WI, and the owner in the UP of MI, when the selling dealer is in the LP of MI is not my idea of fun. I know you're mad, and rightly so, I'd be mad too, but slow down and consider your other options.[/QUOTE]

I do not know what other options I have. My tractor has been out of service for 10 of the last 12 months. Today is October 29,2015 and still no tractor and no idea of when it might get back here. It has been gone since May this time except for 4 days when it was returned not fixed and they came back and got it in August. At least 2 complete hydro's have been installed and it still is not working correctly. If anyone has some ideas I am all ears. I have contacted Kioti Corp. and the dealership many times with zero results so far. Not only have I not had my tractor but I have lost almost 1/4 of my warranty as well. Winter is just around the corner for here and I need to keep my road/yard open or I have to hire someone to do it. The have put on a bunch of hrs. as well "testing" it which are hrs. I can not utilize.

Again if someone knows of some options I sure would like to hear them.

 

[ultrarunner]

In general you cannot "Lose" warranty time for the out of service period due to a covered defect... at least this is how it works in California.

The key is to have documentation with the out of service days counting 1 for 1 in extending the warranty period.

If you believe the manufacturer has breached the written warranty and is unresponsive it is time to escalate... you can either start a paper campaign by getting everyone involved, go the legal route or do both...

I always asked my plaintiffs to state their expectation as to what they consider a fair resolution... sometimes, all they want is for the item to be repaired to operating condition... other times it is to unwind the deal... other times they request a replacement...

Once in a while the customer is very agreeable and only requests a replacement or loaner be provided at no charge...

 

[Coyote machine]

To the OP, I responded to your first thread. I had suggested contacting a different dealer, MIE. You said it was twice as far. I think that a phone call would be easier than taking a dealer (in a different state to boot) to court on a iffy issue. My so far successful goal has been to stay out of a court room, it is not worth my time, effort, and expense, unless there is absolutely no other alternative on a very expensive object. However, dealing with a foreign company with a NC HQ, a dealer in WI, and the owner in the UP of MI, when the selling dealer is in the LP of MI is not my idea of fun. I know you're mad, and rightly so, I'd be mad too, but slow down and consider your other options.

I do not know what other options I have. My tractor has been out of service for 10 of the last 12 months. Today is October 29,2015 and still no tractor and no idea of when it might get back here. It has been gone since May this time except for 4 days when it was returned not fixed and they came back and got it in August. At least 2 complete hydro's have been installed and it still is not working correctly. If anyone has some ideas I am all ears. I have contacted Kioti Corp. and the dealership many times with zero results so far. Not only have I not had my tractor but I have lost almost 1/4 of my warranty as well. Winter is just around the corner for here and I need to keep my road/yard open or I have to hire someone to do it. The have put on a bunch of hrs. as well "testing" it which are hrs. I can not utilize.

Again if someone knows of some options I sure would like to hear them.[/QUOTE]

Who were you quoting at the beginning of this post? It's not clear since you only have the text and no poster info?
You say you've contacted Kioti and your dealer many times with zero results. You also say they've replaced at least two hydros. It would seem someone is doing something if at least 2 hydros have been replaced!?
It is difficult to know which tractor you're referring to, since the info on your issues has been removed from viewing for many of us. Which tractor, how many hours on it; who's working on it? How have you contacted Kioti Corp.; by email, phone, letter, smoke signals, what? Have you spoken to or contacted the zone representative for your area in which you reside?
If you haven't been in correspondence in writing, with a zone rep at this point you will need to do so to escalate the situation until someone who makes decisions about unsolved issues is in charge of your case. That is how it's done. Any other way is going to be what you are experiencing now- total futility.