XP woes

MossRoad · Dec 28, 2001

OOOOOOooooooo. Sounds like a great site. I'm waiting. Thanks in advance.

 MossRoad

Charlie_Iliff · Dec 28, 2001

One such site is
Driverguide.com
Chuck may be referring to a different one.

Charlie Iliff

Bird · Dec 28, 2001

Do you have problems with e-mail as well as the internet connections

No problem once connected and communicating, but when it shows connected but nothing happening, then e-mail wouldn't work either.

what browser are you using

I only use Internet Explorer and Outlook Express for browser and e-mail.

what version

Until this afternoon, 5.50.4133.2400 (had been waiting for the XP upgrade to arrive before updating the browser), but on your recommendation, I just updated to 6.0.2600.0000. Took a little less than 2 hours for it to download./w3tcompact/icons/wink.gif

try clearing out the cache (TOOLS, INTERNET OPTIONS). consider deleting the cookies

I did that (wiped them all out before calling my ISP), then they had me do it again while I was on the phone with them; no help.

Now, this time when I dialed in, it connected properly the first time (but of course, it's been doing that anyway about 25% of the time, so I don't know whether there'll be any change or not). And I still cannot get iwon.com/w3tcompact/icons/frown.gif.

However . . ., I probably needed to update to the latest version of Internet Explorer anyway, and I do appreciate your efforts, Roy.

Chuck52 · Dec 28, 2001

MossRoad,

Charlie's right. It was Driverguide.com. As I recall, I joined and either found the drivers I needed at that site or got directions for the appropriate site. Did you say something about a Twain driver? I've got a little Agfa digital camera that uses a Twain driver and I got that working, but I don't remember having to get a new one. I seem to have several TWAIN_32.DLL files from Adobe Photoshop and other software. As usual, if I have multiple copies of things, I also have no idea which I am using. Computers....gotta love 'em.

Chuck

RPM · Dec 28, 2001

Bird,

You have two separate issues. Both are problems with your ISP - not you.

The problem you get when dialing up and the connection doesn't fully establish is a problem with their servers. It's a classic symptom of poorly implemented software on their end.

The problem with not getting to iwon.com is also an ISP problem. I suspect that you are either seeing:

1) Poor domain name resolution - try typing "ping iwon.com" from the command line and see what happens. If you get the IP address 208.45.133.x (x could be a few different numbers) then this is not the problem.

2) There could be too many routers between you and iwon.com. The internet is just a patchwork of providers - and if there are too many hops between you and the destination your packets of data sometimes won't make it. This is sometimes a problem with small ISPs as they are too far down the feeding chain in terms of the routing network. Try a larger ISP.

I would wait a month or so before worrying about the problem with iwon.com though. They just bought the guts of the excite.com website and are deep in the process of re-implementing it on their servers. The knock-on from this is that the internet will probably give problematic service to the excite.com or iwon.com addresses until their new deployment stabilizes.

If you're still having problems, switch ISP.

Patrick

Bird · Dec 29, 2001

Patrick, these computin' machines never cease to amaze and confuse me.

try typing "ping iwon.com"

OK, I tried it, and what I got was We can't find "ping iwon.com".

if there are too many hops between you and the destination 

Sounds like a likely possibility.

Try a larger ISP

No way! I'm so far out in the boondocks that I'd have to pay for long distance phone calls every time if I used a larger ISP; only 3 little ones that have "local" phone numbers.

switch ISP

That's one I considered, except I know people who have the other 2 available ones and they have even more problems than I do./w3tcompact/icons/frown.gif

Another interesting thing is that my ISP gave me another URL of <A target="_blank" HREF=http://www.iwon.com/user_registration/manual_login/process_sign_in/1,11627>http://www.iwon.com/user_registration/manual_login/process_sign_in/1,11627</A> and using that, I can get into iwon, with the header at the top of the page and a lot of other stuff, including "Sorry! We couldn't find the page you requested.
While you're here, why not check out these other great areas of iWon!"

wait a month or so

That's what I'm gonna do all right./w3tcompact/icons/laugh.gif

GlueGuy · Dec 29, 2001

Mike,

If it's any consolation, <A target="_blank" HREF=http://dailynews.yahoo.com/h/zd/20011228/tc/why_your_windows_should_be_xp_1.html>here's a few arguments</A> about why you should be using windows XP. Grain of salt: Ziff Davis is a major shill for all of the hardware and software vendors.

billboe · Dec 29, 2001

Hey Bird,

OK, I tried it, and what I got was We can't find "ping iwon.com".

I don't want to tell you something you don't already know, but, you need to open a "Command Prompt" and type "ping iwon.com"... You can also try "nslookup iwon.com"... In fact, I would probably make that:

ping www.iwon.com

and

nslookup www.iwon.com

The ping command will tell you two things... First, it will see if your ISP's servers (DNS) can translate the "www.iwon.com" into an IP address and then, if that works, it will see if you can send and receive information to and from that address.

The NSLookup command will just see if the address resolution part works...

Sounds like a strange problem! Good Luck!!

Anonymous Poster · Dec 29, 2001

Bird,
When I click the link you gave I get the same error message 'Sorry, we could not find....' and the other links there, but when I type www.iwon.com in my browser I get automatically redirected to this URL <A target="_blank" HREF=http://home.iwon.com/index_gen.html>http://home.iwon.com/index_gen.html</A> and the site displays normally. Could it be they have changed their url address? BTW, when I ping www.iwon.com or home.iwon.com they both timeout. Go figure /w3tcompact/icons/crazy.gif.

MikePA · Dec 29, 2001

Web sites/servers can be set up to not respond to pings since there's no sense wasting server resources responding to pings that could be used to serve up web pages.