WARNING ! Ansung misrepresenting

Catman8 · Nov 18, 2016

A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said, don't you think your website would be the first thing a company should update.

These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

EverythingAttachments · Nov 18, 2016

Catman8 said:
A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said don't you think your website would be the first thing a company should update. These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

It's the first we've heard of this, but it is being corrected as we speak.
Travis

BoylermanCT · Nov 18, 2016

Nice customer service EA! Wish all companies were this responsive!

Catman8 · Nov 18, 2016

These are the WRONG specs for their current tillers in the photos below, and just to clarify I did not buy my tiller through everything attachment, I was using their name as an example, ALL dealers of Ansung have the wrong specs on their websites. I also noticed conflicting weights with Sicma brands comparing websites. Hope this info helps others when trying to decide what manufacturer to buy from. I think it is very unfair for honest companies to lose sales to diss honest company's. Last photo is the manual that came with the tiller.

George2615 · Nov 18, 2016

I'm almost sure dealers and company websites list equipment weights at what the supplier / manufacturer tells them. That weight probably includes the weight of the shipping pallet and hardware that secures it to the pallet and not actual operating weight. I doubt they weigh each piece after removing from the pallet.

Catman8 · Nov 18, 2016

George2615 said:
I'm almost sure dealers and company websites list equipment weights at what the supplier / manufacturer tells them. That weight probably includes the weight of the shipping pallet and hardware that secures it to the pallet and not actual operating weight. I doubt they weigh each piece after removing from the pallet.

Yes, that's why my post is titled (Ansung misrepresenting ).
Who cares what the crate weighs, we want to know what the equipment weighs. If they want to list the shipping weight separate than do that.

George2615 · Nov 18, 2016

I agree 100%. Manufacturers should list 2 weights that would include the operating and shipping weight of each piece of equipment. Just never seen it done that way by anyone. When I buy or build equipment I weigh it and paint the weight on the attachment. Have you weighed your tiller? Maybe the manual weight is wrong.

Catman8 · Nov 18, 2016

We all know that the weight of an attachment tells us how well it's made or what size steel they are using and is an indication of the quality of attachment we are buying. To some degree.

No I have not weighed the tiller, but you have a good point, that probably won't match up either. The tiller could weigh more or less than the manual because Ansungs legal discription says they are not responsible for the accuracy of their manuals. :confused2: and when I called Ansung she could not verify the weight.

MinnesotaEric · Nov 18, 2016

Catman8 said:
A warning to everyone, I just bought an Ansung Tiller ER062, there website says it weighs 656lb, when you read the manual it says it weighs 540lb, the dealer I bought it from told me it weighed 656lb. I called Ansung and the lady office manger told me they have not updated their web site yet and they have had three revisions to their tillers. Needless to say I'm pretty pissed about the misrepresentation of their product. Ansung said that they told their dealers of the updated specs, and I said, don't you think your website would be the first thing a company should update. These corporations have no shame. So when trying to compare attachment with other manufacturers be carefull of dishonest company's miss representing their products. If you go to Everything Attachments website they are also giving you the wrong specifications and weights of their Ansung Terra Force tillers.

After I use the rake I got from EA*, I entertained getting a 72" Tarter Cat2 tiller to be used to smooth out the old logging ruts that are everywhere on the property I'm slowly cleaning up, but I needed to know if the tiller was Quick Hitch 2 compatible. Tarter had to run around with their heads cut off before somebody thought to ask their engineer if it was QH2 compatible, which it is.

In 2014 I came upon a good deal on a Frontier commercial box scraper. Nobody could tell me it it was quick hitch compatible. I was literally on this site asking for QH2 specs while looking at the box scraper. As far as I'm concerned, the number one spec on any 3PT is if it is QH compatible and not every OEM is forthcoming with that info.

* I haven't had a chance to use the rake because due to fear of transferring oak wilt I intend to only use the rake in the forest in the spring before everything is growing, or in the fall after everything stopped growing but before everything freezes up. At some point their will be some cool action videos of EA's cool hydraulic rake.

daugen · Nov 18, 2016

the number one spec on any 3PT is if it is QH compatible and not every OEM is forthcoming with that info.

I paid triple to get the oem Land Pride Quick Hitch and it's sitting against the wall of my barn, no longer used. Did not work easily even on LP equipment
with Quick Hitch labels on them. Turned out it was easier to use the oem Kubota extendforks on many implements.
I decided that Quick Hitch had as much credibility as Plug And Play.

Updating websites is often subbed out to a third party, a graphics or web consultant, and done in batches,
perhaps waiting for several instead of just one update. So I can see where there can be
data lag, but if the dealer misrepresented the product because he was given bad information by the company website, then I think the consumer should, if he wants, get his money back, and all losses should be borne by the mfg because their website misrepresented their product. If you are in retail markets, one need to quickly update websites. But then go on most car dealership sites and when you get to the dealer the inventory shown on the site is fictitious. Oh, we used to have that car...

Particularly on ground engaging implements, where more weight usually means better penetration, fibbing on the actual weight of the unit is inexcusable.
If this was a car, they would be fined severely. But it's not, and when caught, they wave their hands around in the air and say we fix we fix. How? Going to ship me another hundred pounds of steel to weld on my disc?....
One wonders if those revisions were due to premature failure or cost cutting. Versus functional or feature enhancements.
A drop of 116 pounds sounds like a different unit altogether.

Catman8 · Nov 18, 2016

EverythingAttachments said:
It's the first we've heard of this, but it is being corrected as we speak.
Travis

Everything Attachments,
I do not own a scale to weigh such a large item to verify the accuracy of the weight you have listed and when I called Ansung they would not verify the weight, you ship items all the time and must have a large scale, could you weigh the ER062, filled with fluids with the drive shaft so we know what is the accurate weight. Ansung has so many different weights listed on different places for the same tiller who knows which one is correct.

EverythingAttachments · Nov 18, 2016

Catman8 said:
Everything Attachments,
I do not own a scale to weigh such a large item to verify the accuracy of the weight you have listed and when I called Ansung they would not verify the weight, you ship items all the time and must have a large scale, could you weigh the ER062, filled with fluids with the drive shaft so we know what is the accurate weight. Ansung has so many different weights listed on different places for the same tiller who knows which one is correct.

Yes, I'll definitely get it done for you Monday.
Travis

FredH · Nov 19, 2016

Company here in Oregon , Who does sell imported attachments , Shows both shipping weight and net weight on the attachments I have looked at . Example is their 5" chipper , " Net weight 865 lbs. Shipping Weight 890 lbs. Ships on 1 Pallet " . My Brother bought a 3 point B.H. and a 5' gear drive tiller from them last spring . Tiller works awesome , Best their garden has ever looked pre planting , ( they have used everything from garden tractor tillers , to hand tillers and even a Horse model Troy bilt before ) . The B.H. is also pretty awesome . After a few adjustments of the pressure relief and replacing a hose , ( Our Fault for not zip tying it out of the way as We modified the top link attachment ) , That thing was digging up soil that had not been touched in 50+ years , When we installed a complete lawn irrigation system at My Mom's house .

This is the spec's for his 59" tiller : " WEIGHT: Net weight 775 lbs. Shipping Weight 800 lbs. Ships on 1 Pallet " .
What I find interesting is the model You purchased has 42 tines , My Brothers only has 24 tines , Yet his outweighs yours by 200 pounds :confused3:
Sure , Some people say more tines are better , But all I can go by are the results I see after spreading the compost pile , tilling it into their garden area and the 3 virgin soil places He tilled for His neighbor and Our other Brother .

Fred H.

sixdogs · Nov 19, 2016

I have never bought anything from EA but I have checked a couple of their items out and they were correct on specs. I found them to be just fine.

Catman8 · Nov 19, 2016

Do PTO drive shafts have different ratings, I see some are yellow and mine is black, is color an indications of class.

If I cut my drive shaft and then latter on decide to go with a quich hitch or Pat's will my drive shaft be to short?

If a tiller says maximum tilling depth is 7 1/2" deep how is that possible if the tine only protrudes past the bottom plates 3"

FredH · Nov 19, 2016

Pto shaft is over my head . Have both colors ???? on same tractor :confused3:

Till Depth is based upon distance from edge of shaft that tines are attached to , to outside edge of tines . Skids on side will actually go into the ground , if ground is soft . If ground is hard , skid shoes prevent tines from digging to deep on first pass , thus eliminating or lessening the possibility of tine / tiller damage and breaking shear bolts , etc... .

Fred H.

Whatswrong · Nov 19, 2016

We all know that the weight of an attachment tells us how well it's made or what size steel they are using and is an indication of the quality of attachment we are buying. To some degree.

All it tells you is they used heavy metal .The bearings might be from China with no grease .They may have a fifty chain where it should be a good quality 60. No guarantee the tines are hardened.
I would put more faith in something a little lighter and confident the welds went more than surface deep ,but each his own .

FredH · Nov 19, 2016

UGH on any Chain drive tiller , american made or not . My Brothers is gear drive import . Checked gear lash when doing the final assembly and it was pretty tight with just enough space to prevent binding . Tines are ??? when it comes to " Hardening " , But after all the virgin soil tilling last summer , they show very little useage .:dance1:
In regards to weight of steel , In a attachment such as a tiller , Heavier gauge steel is likely going to stand up to the work that a tiller will see better than lighter gauge steel . :2cents:

As you said though " to each their own " .

Fred H.

Catman8 · Nov 19, 2016

Whatswrong said:
We all know that the weight of an attachment tells us how well it's made or what size steel they are using and is an indication of the quality of attachment we are buying. To some degree.

All it tells you is they used heavy metal .The bearings might be from China with no grease .They may have a fifty chain where it should be a good quality 60. No guarantee the tines are hardened.
I would put more faith in something a little lighter and confident the welds went more than surface deep ,but each his own .

I agree, I want a quality tiller with quality bearings, gears, tines, and good welds and knowing the weight will tell us if they are using the appropriate amount of steel in their tiller to stand up to the abuse vs thin steel that won't have the weight to penetrate the ground or stand up to the stress. I really did not mean to say that the weight is a representation of quality, but it is a benefit with ground breaking attachments.

FredH, thanks for the tiller info on the tines and depth